Great job
Great job. The contractor arrived on time and my landlord was so happy for the cleaning
7 September 2021
Unprompted review
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Company details
- House Cleaning Service
- Carpet Cleaning Service
- Cleaning Service
- Commercial Cleaning Service
- Curtain and Upholstery Cleaning Service
- Upholstery Cleaning Service
Written by the company
Contact info
London, United Kingdom
- www.endoftenancyservices.com
3.4
Average
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Last minute cancel, no deposit refund
If you need a reliable cleaning company that shows up on the last day of your tenancy and doesn't cancel last minute. Then absolutely stay away from this company. They had the audacity to call me at the day about 15min after what we had scheduled for the end of tenancy cleaning and proposed a new date, which is obviously not possible if that's your last day of tenancy. I also have NOT received back any of my deposit money. If you want reliable service that values your money, go look somewhere else.
I had to repost this review, as it got flagged and deleted. Not sure how this isn't a review keeping (this happended in 2018). They gave me no notice and the customer service was not responsive. I would not recommend this to anyone.
11 June 2021
Unprompted review
Reply from endoftenancyservices
Dear Sebastian ,
Thank you for sharing your thoughts.
We regret to see that you are not satisfied for the service since 2018.
We were however not able to locate you as a client of ours.
As a company, we value every feedback we receive and we hope to have a chance to look into your situation as well.
We would like to kindly ask you to share the reference number of your booking service.
Our team look forward to hearing back from you.
End of Tenancy Service
Great experience and customer support.
25 March 2019
Unprompted review
I've used their one off cleaning and I…
I've used their one off cleaning and I was happy with it. It was fast and cheap. The booking was quite easy and they had free cleaners for the next day. Their prices are very cheap which is also an advantage even for me who prefer to give more but to receive better quality.
13 December 2018
Unprompted review
Reliable. Flexible. Professional. Very happy with this company.
They took photos of my flat before and after the, which surprised me a lot. They did amazing work! The kitchen tiles and grout had seen better days. The flat looks awesome now and I am very grateful that I found this cleaning company. Highly recommend!
12 December 2018
Unprompted review
Most appalling customer service
Most appalling customer service - or rather NO customer service. It's very easy to book the cleaning service, but after the cleaner didn't show up 3 days in a row and didn't reschedule until I chased them to ask if they had completed the job.
Following this, I told them not to turn up as I'd made other arrangements, then when sending several emails to endoftenancyservices.com and cleaningserviceuk.co.uk, I have had NO responses regarding refund of deposit nor even a response on my email.
Will never use again!
11 December 2018
Unprompted review
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