All good, my only issue is my readings are always at least 3 days behind not showing on my account.
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See what reviewers are saying
As a housewife of Elegio stay at home most of time .I'm so contented with your service Everything is fine Thank you very for good service 👏
We have just had Endesa for less than a year for our holiday home in Spain. So far, we have had no negative experiences. One of the reasons we chose Endesa is the fact that the bills can be paid by d... See more
Terrible company. They ignore emails, refuse to help in online chat, and keep directing you to call instead — but when you do call, no one actually answers. On top of that, they add an unauthorized... See more
Company replied
Company details
About Endesa
Written by the company
Tenemos una solución para cada una de tus necesidades.
⚡ Energía con experiencia: somos una compañía especializada en electricidad desde hace más de 80 años y con conocimiento técnico para ofrecer un servicio sólido y fiable.
⚡ Tarifas de luz y gas a tu medida: encuentra con la ayuda de nuestros asesores expertos las ofertas que mejor se ajusten a tus necesidades y horarios.
⚡ Soluciones para tu hogar y tu empresa: climatización, aire acondicionado, instalación de paneles solares, autoconsumo y movilidad sostenible para coches eléctricos.
⚡ Siempre cerca de ti: contamos con una amplia red de oficinas y técnicos, combinando atención presencial y digital para adaptarnos a cada necesidad.
¡Acompáñanos!
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Contact info
Calle de la Ribera del Loira, 60, 28042, Madrid, Spain
- 800 76 09 09
- atencionalcliente@endesaonline.com
- www.endesa.com
3.9
Great
13K reviews
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Account easy to manage
Bills are easy to understand and I can do everything online or on the App.
23 February 2026
Changing of the clocks.
I only have one problem. When the clocks go back and forth they do not change the hours on my 50 hours free so in some cases you may be charging more. Whether it is you or your contracted distributor this should not be my problem.
23 February 2026
Office visit is critical.
For me when I need to actually go to your office due to a problem, it gets dealt with on the spot. That is critical for me.
12 February 2026
Hasta el momento sin incidencias…
Hasta el momento sin incidencias remarcables. Muy correcta atención en el punto de servicio de la calle París en Barcelona.
12 February 2026
I decided to become a customer of your…
I decided to become a customer of your company a month ago in order to optimize my electricity costs. I have very good expectations and I will be happy to have lower electricity bills than with my previous supplier.
12 February 2026
Endesa is a great and well developed…
Endesa is a great and well developed energy company in Spain with good prospects. It's application is very convenient, fast, easy for understanding. To my mind, now is the time to promote activity more efficient and wise, develop new discounts for clients.
12 February 2026
if there has been any problems you have…
if there has been any problems you have kept me up to date and efficient in repairs
5 February 2026
Carefree
Using Endesa as our supplier has so far been a pleasant experience. Any problems that have risen have been quickly and expertly solved by your experienced and friendl staff.
28 January 2026
Quite simply we have never had any…
Quite simply we have never had any problems with ENDESA. Bills are always on time and accurate. No complaints whatsoever.
28 January 2026
May use AI-assist with repliesRead more
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Very unhappy
We and our neighbours are having power cuts every second day.We reported it to the Endesa office in Fuengirola to be told it was nothing to do with them and gave us another number.The other number does not help so what can you do to help us please?
28 January 2026
Reply from Endesa
Hello Stuart, we apologize for any inconvenience this may have caused. To discuss your issues in more detail, you need to contact your distributor. As a supplier, we can review your case and ask you to contact us via WhatsApp at 645581820, explaining your situation, and we will provide a solution. Thank you very much, best regards.
Impossible to get support on the phone
Impossible to get support on the phone, I have spent 30 minutes trying to get to you. Only robotic check, no person to talk to in 30 minutes
28 January 2026
Very easy to sort my issue
Very easy to sort my issue, called in the office & resolved in a few minutes
28 January 2026
Great app
Great app - even in English. Great service. However, the English service is not available when trying to make appointments for the servicing of the air conditioning for which we have a contract.
28 January 2026
Over lapping payments
Sometimes over lapping payments are sent and I don’t know which one I’m paying and you never answer my emails when I send you an email asking to explain the payments.
7 September 2025
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