Very easy onboarding. No hidden fees. No membership fees. Meds delivered on time for the first few months. Now they have switched to a different pharmacy this will be the 3rd switch since starting som... See more
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Company details
Written by the company
Doctor prescribed. FDA regulated pharmacies. Care, Compassion and Community.
Contact info
382 NE 191ST ST, 33179, MIAMI, United States
- patients@emergeweight.com
- www.emergeweight.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Hands down best customer service and product
Absolutely the easiest ordering process for my tirzepatide. The doctors are kind, knowledgeable, and support you every step of the way. They are patient centric and only a text or email away, daily. Their communication goes above and beyond and they constantly try to plan ahead to prevent any unforseen medication delays. I have never missed a dose. They recently dropped their prices as well making them the most competitive company I've used. They use Hallandale and Empower pharmacy, they are 503a and 503b pharmacies. These pharmacies package your medications with the ultimate care. No hidden fees or appointments with Emerge. Your monthly price includes meds, alcohol prep wipes, and syringes. As well as ensures your delivery is cold shipped right to your doorstep. I live in Texas and even in this summer heat my meds have always been cold on arrival. Don't wait, just start your journey today.
Totally sketchy company
Totally sketchy company. I ordered 2.5 first month and they charged me for another month without shipping anything. I asked to pause and they only did a partial refund because they said there were two 5mg doses in the vial. I guess they really don't carry 2.5 so they ship 5mg 4 doses and when you cancel they want money for the extra they shipped. They don't make this clear so now I'm fighting to get my money back. Just stay away

Reply from Emergeweight
Sketchy as hell
Customer service repeatedly talked down to me and wouldn’t answer my questions, basically stringing me along hoping I wouldn’t cancel my subscription.
They advised me to dose half my prescribed amount every 5 days instead of seven because the medication wears off. I decided to keep the 7 day schedule. When it wore off early, I decided to take my next dose early, at the 5 day mark then ask them if I could raise the dose/what to do going forward. They said they never advised me to dose every 5 days and said they couldn’t accommodate that, as it could result in severe side effects. I said I didn’t plan to continue doing that, that’s why I contacted them, and that they should have been clearer about DIYing doses if it was an issue.
They also don’t ask for ID, no actual consultation is offered, face to face or virtual. Overall sketchy as hell, wouldn’t recommend.

Reply from Emergeweight
Great Product, Outstanding Service
Tirzepatide is really amazing and the compound Emerge offers does exactly what it is supposed to. But what really made them stand apart to me is the ease of ordering and the outstanding customer service. I had experienced no side effects on the loading dose and started the 5 mg dose a week too soon. Therefore I was about to run out a few days early. I was able to contact a real person through text, they responded immediately and went above and beyond. They made me feel understood and appreciated as a customer, I was simply blown away by the personal service they provided. I started the program with a lot of anxiety, I'm now down 25 pounds in a month and have every confidence that any issues I may have will be heard and addressed. It IS a lot of money so if you're like me you want to make sure you use the best company. I thoroughly recommend Emerge.
Emerge is the gold standard
Emerge is the gold standard of tirzepatide providers. I've extensively researched all providers in this space as well as pharmacies, speaking to the FDA and pharmacist David B at Hallandale Pharmacy. Called by Empower. Read hundreds of reviews. In a nutshell, their prices are amazing, their customer service and support is the best out there, the pharmacies are the top with the highest accreditations, their process is super easy compared to everyone and I am so grateful a few people recommended them to me early on. I lucked out that the hype was real. I'm down 24 lbs in 12 weeks now and my blood pressure has been normal for the first time in a year. My face was thinner from lower inflammation almost immediately. And the fact that everything can be done by quick texts makes my life easy. No driving anywhere, no ongoing consults, they're just right there if I need anything anytime. I couldn't be happier with Emerge and you won't be disappointed if you reach out to them too.
Best customer service
Great costumer service. Easy and quick process to get your order. Quality product. I’m very satisfied. Trustworthy company.
I am thrilled to be with such a great…
I am thrilled to be with such a great company not only are they concerned for all their customers and clients but they even help you with a program or any concerns that you may have. Customer Service is amazing returning phone calls to the clients. I also am thrilled that I see unwanted, pounds and inches disappear. My appetite has suppressed immensely and my confidence and energy level are back. I have no side effects.
Thank you emerge for being the number one company that I am so grateful to be with.
A legitimate company with a more personal approach :)
Prior to Emerge I was using another company. They were fine by way of credibility / legitimacy; however, they were overpriced, over-inundated, required membership “benefits” that accrued extra fees, etc. It wasn’t my path and I was discouraged.
When I switched over to Emerge, I received swift feedback, recommendations in revamping my plan + goals, and a more hands-on approach re: how to navigate my next strides forward.
For most of us, this avenue of weight loss is not a cheap feat. It’s a personal, financial investment that merits one to feel informed and supported throughout their journey. Whilst I’m still in the early throes of weight loss, I will say I give my vote of confidence in Emerge as an earnest company with a heavy focus on patient-oriented treatment.
Great experience, very easy and convenient
I’ve been a patient of Emerge Weight Loss for the past two months and find the program extremely useful in my busy life. I had switched from another telehealth provider because they weren’t using standard dosing and it cost more each month for less medication. Emerge used the same pharmacy as that provider so it made total sense to switch.
I love having direct access to the providers and support via text messaging. They reached out by text about my refill about a week before my medication was scheduled to run out and promptly sent my refill to the pharmacy. The pharmacy they use for my state (Hallandale) ships extremely fast and my supplies and medication is well packed. Overall, it’s been a great experience and I look forward to continuing to lose weight and improve my health with the support I receive from the Emerge Weight Loss team!
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