While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team at Emerge was outstanding. Fola, the agent who showed me the room and assisted me, demonstrated extensive knowledge about the details of the house and was overall very helpful through the ent... See more

Company replied

Rated 4 out of 5 stars

Very good service. Quick responsive and helpful Lanlord

Company replied

Rated 5 out of 5 stars

The agency was extremely helpful when I tried renting a property. The agent who served me was understanding as well as open and very knowledgeable. Moving into the property was without hassle and serv... See more

Company replied

Company details

  1. Property Management Company

Written by the company

We are a London and Essex based property lettings and management company providing simple and effective property rent, lettings and management services for landlords and tenants Our customer focused approach is based on the extensive skills, contacts and knowledge of our staff, enabling us to provide industry leading property management services and to offer unparalleled experiences to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been renting in London for 7 years…

I’ve been renting in London for 7 years now, & emerge have been by far the most professional & attentive that I have dealt with, amazing work they are doing.

12 March 2025
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you very much Waqaas for the amazing feedback. We were honoured to be of service. You were a great tenant too with zero fuss, so thanks

Rated 5 out of 5 stars

Tenant review (x2 people)

Myself and my partner have nothing but positive feedback for this company and would highly recommend anyone who is researching this company to go ahead. I have to mention Folashade who was absolutely amazing from start to finish and still continues to be consistent and amazing! Any issues we have or had Folashade and her team responded and sorted promptly I would say within 24 hours most of the time much less than 24 hours. The whole team customer service is 10/10 this is a very trusted agency and I would highly recommend this company for anyone looking for places to rent to go ahead a join Emergeservices from a tenants aspect :) thank you so much Folashade to you and your team and everything you have assisted us with as you for sure went above and beyond. Folashade is such a lovely warm hearted person and is amazing at her job! Sorry I can’t stop saying nice things as we are really happy with our decisions and how we have been treated 🙏

24 February 2025
Unprompted review
Emergeservices logo

Reply from Emergeservices

Many thanks Alice and Jason for using our services and for your kind review. We do not take this lightly and we feel very honoured 🙏🏿

Rated 5 out of 5 stars

Amazing and highly recommended.

Great experience with Emergesevices. Fola is one of the best if is not the best agent I've ever met. She is so kind and helpful, immediately responding to any queries. Can't thank her enough for the continued support.

19 July 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you very much Dr Snosy for your kind and lovely review. We wish you the very best in your new home. Kind regards..

Rated 5 out of 5 stars

Very proactive

Very proactive. Good quality tenant sought. Had access to timely handy men.

16 July 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Sam for your pleasant reviews about our services. Thank you for trusting us with your property.

Rated 5 out of 5 stars

Highly recommend

From the start to finish the service was very clear and professional and everything was done promptly.

11 April 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you for taking out the time and for your lovely review. My team and i wish you the very best in your new home

Rated 5 out of 5 stars

5 Star Service from start to finish

5 Star Service from start to finish.

From the first message to the key handover, very professional, quick responses, would highly recommend.

11 April 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thanks very much Waqaar for the amazing feedback about our services. My team and I wish you the very best in your new home

Rated 5 out of 5 stars

The team at Emerge was outstanding

The team at Emerge was outstanding. Fola, the agent who showed me the room and assisted me, demonstrated extensive knowledge about the details of the house and was overall very helpful through the entire process of my moving in. Her passion for her work is clearly evident. I also had interactions with Preet, who was responsible for handing me the keys, and I found her to be excellent as well. Overall, the service was very helpful, efficient, and well organised.

19 February 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thanks very much Andrea for the lovely review. My team and I look forward looking after you during your Tenancy period. We wish you good luck in your new home

Rated 5 out of 5 stars

It was great support from Folashade…

It was great support from Folashade Isaac and her team.

Much appreciated.

28 February 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Mr Shah for your review. My team and I wish you the very best in your new home

Rated 5 out of 5 stars

Very professional and adjusted her time…

Very professional and adjusted her time severally to suit ours. She was timely and offered good advice to help us decide better.
Thanks for your assistance.

Regards

5 February 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Emmanuel..Hope you are fully settled in your new home and enjoying life at it's best. Kind regards..

Rated 5 out of 5 stars

Topnotch and Professional Service.

Emergeservices was very helpful and professional. I am very happy about the services they provided me and how they handled every process and complaint.
I highly recommend them.

4 February 2024
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Immaculate for your review. We are glad you are fully settled in your new home. All the best!

Rated 5 out of 5 stars

Great management

Management of apartment in general and service received throughout tenancy has been terrific.

18 December 2023
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Charlie for your review, we really appreciate it.

Rated 5 out of 5 stars

Service evaluation

The humble attitude of the service provider and timely response and availability was amazing,

14 April 2023
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Mr Naik for your lovely review. We are glad to know you found our service helpful for you and your family. Kind regards..Folashade Isaac

Rated 5 out of 5 stars

Very helpful

Very helpful, always easy to contact if issues arise or need to query anything.

17 February 2023
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you Abbey for your 5 star review about our letting services. It is truly appreciated

Rated 5 out of 5 stars

I am so happy with the company

I am so happy with the top-notch and professional services I got from emerge services towards getting my new home. The Manager Mrs Folashade treated us so well like a family and not just client.

11 January 2023
Unprompted review
Emergeservices logo

Reply from Emergeservices

Dear Lateefat,
Thank you so much for the positive reviews
It was an absolute pleasure to have served you and your lovely family
We wish you nothing but the best in your new home
Kind regards,
Fola Isaac
Senior Lettings Manager
Emerge Services Limited www.emergeservices.co.uk

Rated 5 out of 5 stars

Really pleased with the services…

Really pleased with the services received by Emerge. They help with managing my rental property and are really efficient with tenant payments, invoicing and communication. Would definitely recommend.

29 November 2022
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you so much for your kind review

We constantly strive to provide the very best customer service for our landlords because we are passionate about what we do - property management

Kind regards,

Emerge Services Limited

Rated 5 out of 5 stars

Great customer service

Great customer service. The manager and girls are really effective and took time to understand our needs. Very nice property. We are really happy.

8 November 2022
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you very much for your review

We strive to meet our customer's needs at the highest level of customer service because we are genuinely passionate about property

We look forward to working with you again in the near future

Kind regards

Emerge Services Limited

Rated 5 out of 5 stars

Reliable Property Agency

The agency was extremely helpful when I tried renting a property. The agent who served me was understanding as well as open and very knowledgeable. Moving into the property was without hassle and service rendered while on the property was excellent. Would totally recommend.

28 September 2022
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you very much Emmanuel for your kind review

We strive to provide the very best customer care for all our clients

We wish you the very best in your new home

Kind regards,

Emerge Services Limited

Rated 5 out of 5 stars

Such s pleasure to work with Emerge Services

Fola and her team at Emerge Services provide the absolute best service to their clients. I have worked closely with them since 2021 and they care about each of their clients. They listen to their clients and go above and beyond what’s needed. Highly recommend them!

5 May 2022
Unprompted review
Emergeservices logo

Reply from Emergeservices

Thank you so much James for your positive recommendations. We pride ourselves in what we do and we are very passionate about property management and all our clients. Thanks very much again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look