Feels comfortable and looks the same as online. A solid choice if you're looking for something simple and wearable.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought this realy nice leather jacket…
I bought this realy nice leather jacket and sweater and i have to say the quality is very high and i think that it will stay good for a few good times!
I bought a really nice matching sweater…
I bought a really nice matching sweater and pants and it fit really well iam very glad that it came on time and with a good price so i had nothing to worry abt very nice!
Just bought a really nice coat and rain…
Just bought a really nice coat and rain jacket and it fit realy good iam verry happy with it and The shipping was Nice and fast!
I bought a very nice jacket and nice…
I bought a very nice jacket and nice leather pants it was for a very nice price and very good quality!

Reply from Elviescloset
I bought a really nice coat it was…
I bought a really nice coat it was really really warm and it was a nice fit Ian very happy with this purchase and I will definitely buy here again

Reply from Elviescloset
clothes
I am very happy with this website i found some realy nice clothes and other accessoires and all that for a low price i am very happy!!
I bought a pair of pants and am very…
I bought a pair of pants and am very happy with them. I recommend everyone to get them here
Its one of the best jacket and jeans i…
Its one of the best jacket and jeans i have ever had perfect fiber perfect size great collors

Reply from Elviescloset
My new travel bag stays very…
My new travel bag stays very comfortable even after hours of walking. It’s absolutely worth it.
My new travel bag stays very…
My new travel bag stays very comfortable even after hours of walking. It’s absolutely worth it.
It’s nice to hear that everything…
It’s nice to hear that everything arrived safely and that you’re especially pleased with the style of the items.
The overall experience was good
The overall experience was good. The item looks the way I expected and I’d consider ordering again.

Reply from Elviescloset
No major issues overall
No major issues overall . Ordering was straightforward and the item turned out as expected

Reply from Elviescloset
Elvie’s Closet - One of life’s bad experiences
Purchased 2 cardigans. One fitted. One too large. Requested refund for large cardigan. Offered 15% refund. Requested full refund again. No response. Emailed them again. Response an offer of 30%. Requested full refund again. Told to post it to China and refund would be made when Customer services received notification it had been received. Postage needed to be tracked. Checked the cost of postage at Post Office. Told they don’t do tracking to China. Postage without tracking not guaranteed and over half the cost of cardigan. Checked address given by Customer services and different to one on website. Checked website address on Google. History of tracked packages being stuck at Customs and the original Dutch carrier not being able to help. No surprises there. Checked address from Customer services on Google. Business selling home appliances.
The cardigan that fitted worn a few times and already bobbled. Requested a full refund as not fit for purpose. No response. Didn’t really expect one but always good to give the opportunity for positive action.
Conclusion: Company selling cheap low quality imports at expensive prices. Smoke and mirrors website. Refund policy not robust or trust worthy. Don’t generally do reviews but this Company’s unethical behaviour bad enough to raise awareness of it.

Reply from Elviescloset
Feels comfortable and looks the same as…
Feels comfortable and looks the same as online. A solid choice if you're looking for something simple and wearable.
The product matches the description and…
The product matches the description and fits well. Its a nice piece to have in my wardrobe
The fit is good and it looks nice on
The fit is good and it looks nice on, but the style is not what it was described
Ordering was simple but the product was…
Ordering was simple but the product was just okay. The fabric feels a bit thinner than I expected.

Reply from Elviescloset
The item met my expectations
The item met my expectations. It was delivered in acceptable time and the product matches the description. Overall a smooth process.

Reply from Elviescloset
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







