Three new HHR heaters installed professionally by R W Bell which seem to be working well. Early days but clearly a great improvement on our 30 year old ones They seem to be warmer and more economical... See more
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We were supported by James who was a great sales manager for Elnur. When we needed to go to technical as directed by James to sort out issues the team consisting of Matthew and Jonathan were superb,... See more
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The product (night storage heaters) is working well and is more efficient than the old heaters that were replaced. The house is a lot warmer. However the product registration process is a bit of a... See more
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I’ll require the services of an engineer as I had a problem with my central heating. engineer who came to my apartment to fix the problem was a very knowledgeable polite and I must say a very good e... See more
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Company details
- Heating Equipment Supplier
- Boiler Supplier
- Boiler and Heating Service
- Manufacturer
- Radiator Shop
- Solar Energy Equipment Supplier
About Elnur UK
Written by the company
Quality You Can Trust, Performance You Can Feel
Visit Our Website Contact UsElnur has been a leader in electric heating solutions since 1973, offering a wide range of high-quality products designed to meet the heating needs of both residential and commercial spaces.
Our product line-up includes electric radiators, storage heaters, electric boilers, electric towel rails, panel heaters, and so much more. All engineered with innovation and energy efficiency in mind.
At Elnur, we pride ourselves on our commitment to reliability and advanced technology, ensuring that our customers receive the best in heating solutions.
Discover how Elnur can provide you with efficient, reliable, and cutting-edge heating solutions that stand the test of time. Join the thousands of satisfied customers who have made Elnur their preferred choice for electric heating.
Our Values
Written by the company
- We're committed to our customers!
- At Elnur, our customers are at the heart of everything we do. Since 1973, we've dedicated ourselves to providing innovative, reliable, and energy-efficient heating solutions tailored to meet your unique needs. Your satisfaction drives our passion for excellence.
- Quality Products, Exceptional Service
- We believe that excellence begins with quality products and exceptional service. For over 50 years, we have been dedicated to delivering top-of-the-line electric heating solutions that combine innovation, efficiency, and reliability.
- Our Product Warranty Guarantees
- We truly believe in our product. As such, we have no problem offering some of the best warranty guarantees the industry has to offer!
Contact info
1 Brown Street North, Leigh, WN7 1BU, Greater Manchester, United Kingdom
- 01942 670 119
- technical@elnur.co.uk
- www.elnur.co.uk
New Solar Storage Heaters
4.3
Excellent
247 reviews
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Replied to 90% of negative reviews
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Reply from Elnur UK
Hi Stephen,
Thank you for your amazing 5-star review!
We’re so pleased to hear that you’ve found your heater easy to use and that it’s working well. We hope you continue to enjoy the comfort and convenience it provides.
Best Regards,
The Elnur Support Team
Smart looking storage heaters
Smart looking storage heaters, very economical, yet to see the performance in mid winter, but guessing they will get much hotter as and when required, instead of always getting very hot like our previous very old heaters.
4 September 2025
Reply from Elnur UK
Hi Edward,
Thank you so much for your 5-star review!
We’re delighted to hear you’re pleased with the smart design and energy efficiency of your new storage heaters. You’re absolutely right; they’re designed to give you the right amount of heat when you need it, without wasting energy like older models often do. We’re confident you’ll notice the difference this winter.
Thanks again for choosing us!
Best Regards,
The Elnur Support Team
Reply from Elnur UK
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear you’re happy with both our service and products. At Elnur UK, we pride ourselves on delivering reliable heating solutions backed by excellent customer care, and it’s wonderful to know we’ve met your expectations. Your feedback means a lot to us!
Thank you once again for taking the time to leave a review.
Best Regards,
The Elnur Support Team
Installation was great by the company…
Installation was great by the company we used.
The hardest part was getting down on our hands and knees to read the registration numbers.
21 August 2025
Reply from Elnur UK
Hi Sue,
Thank you so much for sharing your experience.
We’re happy to hear the installation went well, though we completely understand how getting down to find the registration number could be frustrating. To help make things easier in the future, the serial number is also located on the box your heater came in, and we encourage installers to pass that along or note it down so customers don’t have to search for it later. There is also a QR Code on the bottom side of the heater that has the full serial number inputted into it.
We truly appreciate your feedback and will continue working to make the process smoother.
Best Regards,
The Elnur Support Team
Reply from Elnur UK
Hi Colin,
Thank you for the fantastic review!
We're delighted to hear your heater arrived right on time and that you were happy with the service. If there's anything else you need, we're always happy to help!
Best Regards,
The Elnur Support Team
Company came in no fuss did job left
Company came in no fuss did job left, the way it should be
16 July 2025
Reply from Elnur UK
Hi Alan,
Thank you for the great review! We're glad to hear everything went smoothly— our customers are at the heart of everything we do at Elnur. If you ever need to contact us again, we're always happy to help!
Best Regards,
The Elnur Support Team
Smart heaters
I had my Elnur storage heaters fitted as part of a grant and haven’t used them yet so cannot comment on how they will be in the winter.
However a friend had some a couple of years ago and is very pleased with hers.
They look smart and stylish and Ibhave good expectations as I’ve heard they are a great make.
16 July 2025
Reply from Elnur UK
Hi Anne,
Thank you so much for your kind review!
We're glad to hear you’re happy with the look and quality of your new Elnur storage heaters. It's always encouraging to know that our products come recommended by friends and continue to meet expectations over time. We’re confident you’ll feel the full benefits once winter arrives.
If you have any questions as you start using them, please feel free to reach out. We're always happy to help!
Best Regards,
The Elnur Support Team
Reply from Elnur UK
Hi Clive,
Thank you so much for the 5-star review!
We're thrilled to hear that you found the storage heaters stylish, easy to fit, and cost-effective. Your feedback means a lot to us! If you have any questions in the future regarding your storage heaters, please do not hesitate to get in touch.
Best Regards,
The Elnur Support Team
Installed efficiently
Installed efficiently. But so far I have not had reason to use them during the summer months.
24 June 2025
Reply from Elnur UK
Hi Adrian,
Thank you for the 5-star review!
We're glad to hear the installation went smoothly. As it's the summer months, it's completely understandable that you haven’t needed to use the heater yet. When the colder weather returns, we hope it keeps you warm and comfortable.
If you have any questions in the meantime, we're always happy to help!
Best Regards,
The Elnur Support Team
Reply from Elnur UK
Hi Diane,
Thank you so much for the 5-star review!
Hearing that you found our service reliable and our team pleasant, polite, and professional means the world to us. These are qualities we genuinely strive for every day, and it's incredibly rewarding to know they made a difference in your experience.
We believe that consistent, courteous service builds trust, and it’s wonderful to hear that reflected in your feedback. Thanks again for your support and should you ever need help in the future, we are always happy to help!
Best Regards,
The Elnur Support Team
Excellent and personal customer service.…
Excellent and personal customer service. All telephone contact handled by efficient and friendly staff in a timely manner. Calls returned as promised- impressive. Site visits by technicians- again- prompt, efficient and friendly. Would certainly recommend Elnur as a company to deal with.
13 June 2025
Reply from Elnur UK
Hi Alison,
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience with our customer support team and technicians. Providing efficient, friendly, and timely support is something we take great pride in, so it's fantastic to know we delivered on that for you. We also truly appreciate your recommendation!
Thank you once again.
Best Regards,
The Elnur Support Team
Two excellent Installers
Two excellent Installers, their hard work and a clean and quick installation.
3 June 2025
Reply from Elnur UK
Hi John,
Thank you so much for your kind words!
We're glad to hear the installers did an excellent job with installing your new heater(s). As the manufacturers, we’re proud to provide quality products that make their work easier and more efficient. If you have any issues with your heater(s) in the future, please do not hesitate to contact us.
We're always happy to help!
Best Regards,
The Elnur Support Team
A good product at a good price
A good product at a good price. Heaters look great and were delivered promptly.
27 May 2025
Reply from Elnur UK
Hi Dom,
Thank you so much for your wonderful review!
We're thrilled to hear you're happy with the heaters and appreciated the prompt delivery. As the manufacturer, it's great to know our products are meeting expectations on both quality and value. If you ever have any questions or need support in the future, we're always happy to help!
Best Regards,
The Elnur Support Team
Needs a little polishing
Cracking radiator, well anchored to the wall with the supplied brackets , 1 pack of plugs and screws missing , not the end of the world . Extremely good looking device and I'm sure it's going to do the job required. A bit faffy trying to sort the programming as there is no way of checking the program settings you have just put in .
28 May 2025
Reply from Elnur UK
Hi Mr Bain,
Thank you for taking the time to leave a review and for the 4-star rating! We're glad to hear you're happy with the look and sturdiness of the radiator – it's great to know it's living up to expectations.
Regarding the missing plugs and screws, we really appreciate you pointing this out. Just to clarify, while each bracket has four screw holes, only two screws per bracket are needed to securely support the radiator. That’s why we include four screws in total. If you’d prefer extra reinforcement, additional screws can be used, though they are not required. We'll also take a look at our packaging and instructions to help make this clearer going forward and to avoid any future confusion.
We also appreciate your feedback on the programming process. We're working on making setup more intuitive and your comments are very helpful in that effort. If you need any support with programming, our technical team is always happy to help. You can reach us on 01942 670119 or email technical@elnur.co.uk.
Thank you once again for your review – we really value your input and hope the radiator continues to meet your expectations.
Best Regards,
The Elnur Support Team
Evenewrything was done with…
Everything was done with professionalism, all the lads worked hard to fit all the heaters and solar panels with very little disruption and they cleaned up everything and moved all the furniture around for us, polite and friendly couldn't ask for more
15 May 2025
Reply from Elnur UK
Hi John,
Thank you so much for the kind review!
We're delighted to hear you're pleased with your new heaters and that the installation went so smoothly. While we manufacture the heaters and aren't directly involved in the installation, it's always great to hear when customers have such a positive overall experience.
We truly appreciate your support and hope you enjoy the comfort our products bring for years to come! If you ever have any issues with your heaters in the future, please do not hesitate to contact us!
Best Regards,
The Elnur Support Team
Solar panel, heating and ventilation installation.
Just like to thank Mike and Josh, electricians, for the recent work involving the solar panel, storage heaters and extractor fans installation at my property.
Very pleased with the quality of workmanship, explanation of equipment being installed and an extra bonus, cleaned up after them and took away a mountain of packaging. Would highly recommend them both.
8 May 2025
Reply from Elnur UK
Hi David,
Thank you so much for your kind review!
We're delighted to hear you're pleased with the recent installation of your new equipment. While we don’t handle installations ourselves, we're proud to manufacture the Elnur storage heaters you've had fitted and are thrilled to know they’re meeting your expectations.
If you have any issues in the future relating to your heaters, please do not hesitate to reach out to us! We're always happy to help.
Call: 01942 670 119
Email: technical@elnur.co.uk
Best Regards,
The Elnur Support Team
New heating system
I would definitely recommend this company for heating, they were very efficient and clean when fitting the system and I’m very happy with the product
8 April 2025
Reply from Elnur UK
Hi Vera,
Thank you for your fantastic 5-star review!
We’re thrilled to hear that you’re happy with your new heating system and that the installation went smoothly. As the manufacturer of the heaters, we take great pride in providing reliable, high-quality products, and it’s wonderful to know they are meeting your expectations.
If you ever need any additional support or have any questions about your heaters, we’re always happy to help! You can either call 01942 670119 or email technical@elnur.co.uk.
Best Regards,
The Elnur Support Team
I have been happy with my new Elnur Storage Heater
I have been happy with my new Elnur Storage Heaters.
They operate different to my old heaters, in as much as the stored heat is pushed out via vents at the base through the use of fans, leaving the remainder of the heater safe to touch. I can control the temperature release via the digital controls allowing for day and night control of the room temperature. Despite the additional technology compared to my old storage heaters, the good news is my new heaters occupy exactly the same space, so I remain happy.
21 April 2025
Reply from Elnur UK
Hi Andy,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you're enjoying your new Elnur storage heaters and that they've met your expectations. It's great to know that the improved features, such as the fan-assisted heat release and digital temperature controls, are making a positive difference for you — all while fitting perfectly into the same space as your old heaters.
If you ever have any questions or need further assistance, please do not hesitate to reach out. You can either call 01942 670119 or email technical@elnur.co.uk. Thanks again for choosing Elnur!
Best Regards,
The Elnur Support Team
Storage heaters all installed and…
Storage heaters all installed and working fine so far.
13 April 2025
Reply from Elnur UK
Hi Stephen,
Thank you for the great review!
We're so pleased to hear that your storage heaters are all installed and working well. It's always great to know things are running smoothly. If you ever have any questions or need support in the future, we're always happy to help!
Best Regards,
The Elnur Support Team
Excellent quick response and thoroughly…
Excellent quick response and thoroughly helpful.
10 April 2025
Reply from Elnur UK
Hi Sheila,
Thank you so much for your kind words!
We're really glad to hear you were happy with the quick response and found our help thorough. If you ever need anything else, we're always happy to help!
Best Regards,
The Elnur Support Team
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