Elife Reviews 9,131

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,731 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, punctuality, and excellent communication, often highlighting drivers who go above and beyond to ensure a comfortable and safe journey. The service is consistently described as efficient and reliable, with many appreciating the clean vehicles and the ease of the transfer process, especially for airport pickups and drop-offs. However, some people were dissatisfied with certain aspects, mentioning instances of drivers being late or not showing up, and occasional issues with communication, including unanswered calls or generic text messages. A few other people also felt that the service was unprofessional, citing rude drivers, dirty cars, or concerns regarding operational documentation.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers praise drivers for being prompt,... See more

Service

Customers had positive experiences with service, often praising drivers for being prompt, professional, and... See more

Delivery service

Clients share positive opinions on delivery service, often praising drivers for being on time, friendly, and... See more

Location

People report ambiguous experiences with location. While some customers praise the reliable service in places... See more

Customer communications

Consumers find contact experiences to be ambiguous. Many report issues with unanswered calls, texts, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our d... See more

Company replied

Rated 5 out of 5 stars

Used elife for return airport transfer in sharm el sheikh. Communication from drivers both ways were impeccable. Updated with photos as to there location to make it all so stress free. Cars clean, d... See more

Company replied

Rated 5 out of 5 stars

We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of... See more

Company replied

Rated 5 out of 5 stars

I have used Elife several times now between Side and Antalya Airport, Turkey. They are always on time, friendly drivers and clean, comfortable vehicles. I booked them this week and was very stressed w... See more

Company replied


Company details

  1. Transportation Service
  2. Airport Shuttle Service
  3. Bus and Coach Company
  4. Limousine Service
  5. Taxi Service

Written by the company

Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They texted regularly to give update on…

They texted regularly to give update on the oncoming pick up. My driver Alang was very nice and professional. He was there before we landed. He kept up with us ,sent information on where he was, where to meet. I will definitely book with them again. Thank you so much guys.

23 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Jina was great and very kind

Jina was great and very kind. Sweet to us and was really good at communicating with us from touchdown until we reached our hotel, messaging me and asking for updates. Really good person

24 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Whole experience is great

Whole experience is great, the car environment is good, meeting instruction is clear.

23 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Ramon picked us up and he was great

Ramon picked us up and he was great.
Originally our flight was cancelled, we kept in contact with Ramon and he always answered. We had to rebook but was allocated Ramon again, he was great, kept in contact and drove us 2 hours to our final destination. I would recommend him.

22 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

I am satisfied

I am satisfied

23 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Cairo Airport Transfer

My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our driver, Ahmed Mohamed was waiting patiently and kept in contact via WhatsApp. The drive itself was straightforward. He was polite, spoke good English and drove safely. Highly recommend this company as we booked other transfers during this trip with them with no issues whatsoever.

3 November 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 1 out of 5 stars

I’d give a lower review if I could

I’d give a lower review if I could. I paid for a transfer in advance for 4 people. Our flight was delayed and cancelled. They would not reschedule booking and ignored messages. I would never use or recommend. This is the first and last time I’ve booked and paid for a transfer in advance, will never do this again.

22 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear guest, sorry to hear you had unhappy experience on this transfer ,could you tell us more details about the complaint, such as ride ID so that we can investigate it?thank you

Rated 4 out of 5 stars

Driver is good

My driver was very familiar with the airport pickup area. He texted me to let me know where to meet him, avoiding the crowded areas. He drove patiently and did not speed.

29 November 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Very kind driver

Very kind driver, excelent vehicle. Deserves an excelent score.

20 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The driver was very kind to help with…

The driver was very kind to help with the luggage and even prepared mineral water. It was a very pleasant journey.

20 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Excellent booking experience & on time

We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of time) and dropped off at departure. All went very smoothly.

19 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Ride 4738948

Chuyan ou is a fantastic driver. He was pleasant and professional. I couldn’t have asked for better. Thank you.

18 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Drivers very prompt for picking us up…

Drivers very prompt for picking us up at airport and motel. I had to change to an earlier flight back home and they accommodated us. Ramon was very kind and helpful . Great to work with and would definitely use them again.

12 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Affordable, professional, & flexible

The driver is easy to contact and was able to be flexible and collect me earlier thank planned. Todd was polite, friendly, and professional. The price was competitive. I would happily use Elife again.

10 November 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The trip was wonderful

The trip was wonderful! The driver, Kim Jina, was polite and attentive.
Thank you

13 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Adriana was very attentive to our…

Adriana was very attentive to our needs. She provided us insight to our stay and was very polite.

9 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 1 out of 5 stars

Didn’t disclose that the airport…

Didn’t disclose that the airport transfer was not located on property but a considerable walk away
Basically a reserved Uber

11 December 2025
Unprompted review
Elife logo

Reply from Elife

Dear guest, sorry to hear you had unhappy experience on this transfer ,could you tell us more details about the complaint, such as ride ID so that we can investigate it?thank you

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