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Rated 1 out of 5 stars

If I could leave 5 NEGATIVE stars I would. Complete Scam – Do Not Buy! I ordered a short-sleeved dress for a wedding and paid extra for 5-day shipping. What And I received a completely different dre... See more

Rated 1 out of 5 stars

Ordered 7 Jan 2025. 3 Elegant outfits. Order was split. First order recieved.... Total shock!!!! Very cheap material. Did not look like pictures at all. 2nd order still not recieved. Today is 5 Februa... See more

Rated 1 out of 5 stars

If I could leave 5 NEGATIVE stars I would. Absolutely appalling quality, and looks nothing like the picture or colour or even the pattern. Have tried contacting them NO response, there is no informat... See more

Rated 1 out of 5 stars

DO NOT ORDER from this site! The dress I received was horrific! Nothing like the picture advertised on their website site!!! Completely different material…cheap looking…threads loose…absolutely disg... See more

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1.5

Bad

TrustScore 1.5 out of 5

173 reviews

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No history of asking for reviews

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1.5

All reviews

(173)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

There is no way to get in contact with…

There is no way to get in contact with them, they use fake email adress, no phone number neither a livechat. I placed my order 1 week ago and shipment has not been made,there is no way to track because there is no actual update in tracking. Damn no way to contact them they might be a fraud !

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam! The chat support is inactive. The 'Track order' instructions do not work without an account login which apparently I did not set up with a password when I ordered!

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Cancelled My Order

I placed an order for several items from this company through their Facebook ad, under their policy it states you have 24 hours to cancel without penalty. I had second thoughts and after 16 hours I sent an e-mail to cancel my order. Of course I didn't get a reply immediately. When I received my reply they stated they were unable to cancel my order, as it was after the 24 hours time period and if I wanted to continue with the cancellation I would be charged a 15% fee. I replied and told them I sent them my e-mail within the 24 hour period and I should not be penalized. I have not received a response. At this point I don't know what will happen next. I will never order anything advertised on Facebook again.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Don’t ever order on this site

Don’t ever order on this site. What you get is totally different from What you order and they ask you to return the Product and after returning the product at your cost, you do not get the refund.
With repeated emails, I always get the message…

may i know your return tracking number ?

Thanks for contacting us and sorry for keeping you waiting.

I replied with details at least 10 times

14 October 2024
Unprompted review
Rated 1 out of 5 stars

One star is even too much

One star is even too much. I bought two lovely outfits as I thought and around a month and a half they sent me a piece of material that felt like parachute material in grey in the shape of a waste jacket. When I complained they said to return it for a refund. Like yeah I'm going to throw more money away on a piece of material. Anyways after 4 months of looking for a refund they blocked me on fb and messenger and they won't reply to emails. My outfits amounted to €75. And I'm just one of pribably hundreds. Surely there is a way to jail these Thieves!!!! I'm so mad and angry that I fell for this.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

This website is fake

This website is fake , what you see in the picture is not what you will get in the mail . And they will not refund you , I bought two dresses for
84.63 $ . When I received the dresses it was a piece of junk no beads , the material was see through and workmanship horrible . Strings from dress hanging. Do not buy from this website, you will not get your money back

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Total waste of time and money

The (2) dresses I ordered arrived in approximately 3 weeks (ok) The quality is equal to the Halloween costumes you buy at box stores. HORRIBLE quality. I emailed their customer service who gave me an address to return the items. $50 to return $80 of garbage. I was such a gullible fool!!! Do not support these scam artists!

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Elepasion - useless

I was foolish enough to order from Elepasion who have not shipped my goods which I ordered on 2 August 2024 and have received no communication from my emails to them. I should have read the reviews before as I can see I am not the only one who is still waiting for my goods. Trying my best to get a refund but it looks like they do not exist. Please avoid this company at all costs.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

The dress received looked nothing what…

The dress received looked nothing what so ever like the dress advertised. What was advertised was an elegant evening dress, what arrived was a very poorly made see through piece of cheap polyester type fabric. Not surprisingly I have received no reply to my email requesting a refund & looking back on the order email there's no order number or any real details. This place is a scam and I would avoid them at all costs.

28 August 2024
Unprompted review
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