Lommelen Reviews 1,879

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Still waiting for my fornuis...I bought in april 2024 en is already October en anything...i write thousands emails and they don't answer anymore... Please dont buy there anything

Rated 5 out of 5 stars

TV from stock ordered last Monday 6th March, and delivered today 13th March here near Brussels. I read the reviews after ordering and got worried to see so many negative reviews. My experience was... See more

Rated 1 out of 5 stars

Real scammers !!!!! Ordered a fridge for €1927 from lommelen online never received it and they never refund the money !! the website went offline after a month. they lied that it’s taking t... See more

Rated 1 out of 5 stars

I ordered a refrigerator 3 months ago. Nothing arrived yet. I payed and asked my money back. No answer. I am in contact by Nietbezorgd.nl nu. Ik hoop dat julie mijn geld nog retourneren. Karina Maeije... See more

Company details

  1. Appliance Store

Written by the company

We bestaan reeds sedert 1969. We zijn een van de grootste online webshops in de BENELUX voor grote huishoudapparaten en flatscreens. Onze leveringen gebeuren met eigen transport en bij heel veel apparaten krijg je GRATIS het 5 jaar garantie serviceplan bovenop de scherpste prijs op de markt. Wens je het toestel snel geleverd bestel dan zeker uit ons assortiment 'direct leverbaar'. Voor toestellen op bestelling kan een langere levertijd zijn omdat fabrikanten nog steeds productie problemen hebben voor bepaalde toestellen. ------------------------------------------------------------------ Nous existons depuis 1969. Nous sommes l'une des plus grandes boutiques en ligne du BENELUX pour les gros appareils électroménagers et les téléviseurs. Nos livraisons sont effectuées avec notre propre moyen de transport et avec de nombreux appareils, vous bénéficiez GRATUITEMENT du plan de service de garantie de 5 ans en plus du meilleur prix du marché. Si vous souhaitez que l'appareil soit livré rapidement, assurez-vous de commander dans notre gamme "disponible immédiatement". Pour les appareils en commande, un délai de livraison plus long peut être dû au fait que les fabricants ont encore des problèmes de production pour certains appareils.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Real scammers !!!!!

Real scammers !!!!!

Ordered a fridge for €1927 from lommelen online never received it and they never refund the money !!

the website went offline after a month.

they lied that it’s taking time because they will order it from the manufacturer.

Went to the address the shop was completely empty as if they run away!!!

11 July 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a refrigerator 3 months ago

I ordered a refrigerator 3 months ago. Nothing arrived yet. I payed and asked my money back. No answer. I am in contact by Nietbezorgd.nl nu. Ik hoop dat julie mijn geld nog retourneren. Karina Maeijer order 317398

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Pure scam this webshop

Pure scam this webshop. I've ordered already beginning of February with an advance payment of 1899€. Until now only got 750€ worth of goods delivered.

For the rest of the products they find a lot of lame excuses like delayed delivery, unavailability or they don't respond at all.

Now there website is offline so I'm afraid I've lost over 1000€ due to these people. They deserve a trail to face all the people they have stolen money from.

Thank you Mr. Ivan Lommelen for stealing my money!

I've contacted NietBezorgd.nl to try to get my money back.

26 August 2024
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAM!!!!

COMPLETE SCAM!!!!! DO NOT BUY FROM THIS PLACE!!! I bought a stove that costed me 1800 EUR, they took - no joke - 3.5 months to deliver. I tried cancelling the order because I had to buy a new one and they said they would have to hold 25% of the payment if I cancelled. I let it arrive and ship it back, without not even opening the box. Post NL delivered and confirmed the arrival AND THEY NEVER REFUND ME THE MONEY BACK!!! Big time fraudsters!!!

15 August 2024
Unprompted review
Rated 1 out of 5 stars

No delivery

I placed an order for a fridge on May 7, 2024. It’s now been 3 months and I have not received my fridge. They keep on saying that it has been ordered directly from the manufacturer and they are unable to say when it will be delivered to me. I want my money back but I don’t know even how to get it back.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for 10 month almost.

Still waiting for 10 month almost.
This is a huge scam organization. They present competive price. They are easly reached on google and this mistake people.
The website is quite professional but the chat is fake The localization doesn't exist. They just keep your money and wait that you give up. Knowing that justice is expensive.
It'a shame.
The facebook page is an anedocte.

29 October 2023
Unprompted review
Rated 1 out of 5 stars

My order was never delivered

I ordered and haven’t received my order image from 8 may till date. I need a refund I strongly think this company is scamming it customers. My greatest mistake was not reading the reviews before ordering

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Choose another company!

I ordered a washing machine in December 2023. I found out that delivery was going to be delayed so I tried to cancel with no luck. Over many months and multiple emails - same story as everyone else- I was told it would be arriving soon and if I cancelled I would lose 25% of the purchase price. So I hung on. I had to buy another washing machine from another vendor. Communication was difficult and slow. Eventually I got fed up and after 6 months contacted the free legal service (ECC?). I have cancer so told the company that I was concerned I would not survive long enough for the delivery - and I wasn't really joking. Anyway, perhaps they finally felt guilty, or the ECC had some effect but out of the blue a washing machine was delivered. I now have 2 washing machines but at least I don't have to deal with this company any more. It took 6 months, dozens of emails, lots of wasted time - when I have a limited amount - and it's really disgraceful.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I am so sorry not to read the reviews before! Absolutely agree - this site is a SCAM!!!! Never use them. I ordered a fringe and received no information. After a complaint, I was told that I will be contacted in more than one month to receive an updated information. This is for a purchase of a fridge! Since then I try all possible ways to cancel my order and without any reply. Absolute SCAMMERS! Be careful and never order from this company!

13 June 2024
Unprompted review
Rated 1 out of 5 stars

That is a scam!

That is a scam!
Two month has past, no product.
The only way to reach them on customer service is through mail and it takes them more than 2 days to reply.
Now they didn't reply me over a week after I asked my money, after this said that the delivery will postpone again in a month.

Two minth have past: no product, no money, no communication.
Stay away!

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Order never received

I ordered something in February it didnt day it wasn't in stock. It was sent beginning of may via DPD and still have not received. It is being sent to the address of Lommelen, not to my address (which is correct on the order). The customer service is helpless, I have already ready contacted them about 10 times and they have not resolved the problem
This company is a scam and should not be in business! Lommelen in case you read this, my order is 312045 and I am seeking legal advice

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Order not been deliver

I order a kitchen exhaust fan and gas stove last Jan 20,2024 till now i didnt get my order,i email them many times.The first time they reply it say the item is out of stock and will be delivered after 8 weeks.I wait after 8 weeks nothing happen so i email them again they reply that it will be on week 14,week 14 come nothing happen i email again they said week 16,week 16 passed still nothing i mailed again and sais it will be on May 20,2024 that date passed still nothing. Its so frustating to trust this kind of company only stealing money to people its been 4 months i didnt get my order yet. If i only know this will happen i will not order from that company!

20 January 2024
Unprompted review

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