ELECTRO DEPOT Reviews 

I had a fault with my Valberg fridge freezer. while it was still under the two-year gaurentee. parts should have been available for 7 years from purchase.
A technician came and said I needed a new thermostat.
A few days later I received a text saying the part will be available in 20 days.
Then a phone call saying the part was no longer available and my Fridgefreezer needed to be replaced, to do this was a joke.
I had to take the appliance to Electro depot, they then processed the demand and after 5 days I was able to have a credit note to use in their store to buy another. which would have meant a week without a fridge freezer!!!
Needless to say, I bought my new fridge freezer from another shop, and I'll use the credit note for something else less critical

J'ai eu un problème avec mon réfrigérateur-congélateur Valberg. alors qu'il était encore sous la garantie de deux ans. les pièces auraient dû être disponibles pendant 7 ans après l'achat.
Un technicien est venu et m'a dit que j'avais besoin d'un nouveau thermostat.
Quelques jours plus tard, j'ai reçu un SMS disant que la pièce serait disponible dans 20 jours.
Ensuite, un appel téléphonique m'a dit que la pièce n'était plus disponible et que mon réfrigérateur-congélateur devait être remplacé, pour ce faire, c'était une blague.
J'ai dû apporter l'appareil au dépôt Electro, ils ont ensuite traité la demande et après 5 jours j'ai pu avoir une note de crédit à utiliser dans leur magasin pour en acheter un autre. ce qui aurait signifié une semaine sans réfrigérateur congélateur !!!
Inutile de dire que j'ai acheté mon nouveau réfrigérateur-congélateur dans un autre magasin, et j'utiliserai la note de crédit pour autre chose de moins critique

Worst company & service I have ever dealt with. The staff at the Limoges customer service centre are incredibly rude. They do not refund you for faulty products even large high cost TVs instead they offer to 'fix' them! laughable steer well clear they are completely useless. Products are cheap and nasty.

Ordered an LG 75 inch Televison for €899. It took the money off my bank account and we waited for the emails to confirm we would get one TV. Never arrived.

Called the Client Service and they said they did NOT have them. They checked the central stock and said there were none. There were some at other shops, NOT LOCAL, but could not transfer (transport them). My other electrodepot account had another request for the LG 75 Inch that had not gone through ! BUT, it was pending TWICE in my PayPal account. Subsequently, the electrodepot account said the TV was a victim of its own success and none were available.
However, go to the website and electrodepot.com will let you give them ANOTHER €900 ! Then tell you it will take 5(working) days to give you back your money. Say 1000 people order that TV then that’s nearly € 1,000,000 they have for a week of people’s money ! NEVER AGAIN ELECTRODEPOT.com !

Article disponible selon le site web mais indisponible en magasin.
Perte de temps. Mauvaise technique commerciale, je ne commanderais plus.