Electricbargainstores Reviews 

103
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers had a great experience with this company. Many customers successfully found the exact products they needed, often at very reasonable prices compared to other retailers. People frequently praised the fast delivery and product quality, noting items arrived as described and worked well. The ordering process was generally easy and straightforward, with some appreciating helpful assistance when needed. However, some customers noted shipping issues, including delays and a lack of tracking information. A few also reported receiving incorrect or substituted products without prior notification. Additionally, some reviewers experienced faulty or damaged items, facing difficulties in resolving these issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many finding exactly what they needed,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting fast and efficient... See more

Order

People report ambiguous experiences with order, with some finding the online ordering process easy and their... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting that products arrived in good... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing satisfaction with the great prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to locate the exact light I was looking for at the website. Order was processed smoothly. My only issue was with the shipping notification process. The order confirmation email I received Ma... See more

Rated 4 out of 5 stars

Had the product I needed at a great price. Helpful in making sure I was getting the right product. Web site was a little bit wonky, would not work using Microsoft Edge browser. I had to download Go... See more

Rated 4 out of 5 stars

They had the item I wanted. Ordering was straightforward. Unfortunately, the item was delayed 12 days but, they got it sent out around the projected time. The item was without issues and the shipping... See more


3.9

Great

TrustScore 4 out of 5

103 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.9

All reviews

(103)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you

I wanted to take a moment to thank you for the order and for going above and beyond by including an adapter cable with the Kidde Smoke detector. That extra detail made the installation much easier with my current system, and I really appreciate the consideration. Thanks again for the excellent service!

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Our business is located in kentucky

Our business is located in kentucky. Upon placing my order on Friday April 18, at 11:15am, i paid an additional 2-day Shipping fee of $99.20 as i needed this right away. It is now Wednesday April 23 & my Package is due to Deliver tomorrow sometime... Don't Pay The Extra Shipping because no matter when the order was placed they decide on when they process the order just a little FYI, then from that day they decide is when its shipped. This is NOT the way to do business! When the order is placed that day you the supplier received it, you should have put together the order that day- not when you decide to do it. Why are we out here paying for extra shipping for if you can't commit to it?!
Glad I didn't do over night the shipping for that was well over $400.00 -should have known better!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

So easy and helpful

So easy and helpful. A really fast and easy shopping experience and the customer service has been superb. Keep up the great work.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

The worst customer service in the…

The worst customer service in the world. I did receive my order, but the frustration in dealing with your customer service will have me looking elsewhere for future orders.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. The returns department especially bad. I’ve had to send them a photo of the item and packing slip twice that they requested. Shouldn’t they have that information in their system? The original order was for 8 smoke alarms and they only sent one (1). I have yet to see a refund for over $600.00 for the original 8.

13 March 2025
Unprompted review
Rated 4 out of 5 stars

Items were delivered

Items were delivered. Fire alarm connectors were different than those installed. Would have been good if item pictures showed the connection type. Service was good.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

They shipped a product that I did not…

They shipped a product that I did not order. I returned it however they deducted the shipping cost both ways on the item, so I was out $32.00 for their error. (they advertised the correct item, but they switched it, a bait and switch tactic). I will never do business with this company again. I was able to purchase the correct item from another seller.

27 January 2025
Unprompted review
Rated 1 out of 5 stars

They're awful in every way

They're awful in every way. Awful communication and awful product delivery. Product took months to deliver. Some products delivered in make shift non-OEM boxes. Some products looked used and not new. Some products were faulty. I have fatigue from dealing with them/
Prices were good-however you get what you pay for.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Easy to find what I needed and purchase from the website. Prompt delivery of my purchase and was exactly what I ordered.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

As promised

I needed what I needed (smoke detectors) and I found exactly what I needed (in the database) ... ordered it and it arrived as promised. Life is good.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service. purchased an electric transformer in November. after three weeks I called and I was told coldly that my item was back order till January o prior communications on status no option to refund
Now two weeks in January and still no communication. do not do business with this company

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Placed order 11/12. Shipped on carrier of their choosing 11/21 and never delivered! Won’t send a replacement or refund my money even though their carrier of choice lost the shipment! Crooks and thieves! Do no do business with them!

10 December 2024
Unprompted review
Rated 1 out of 5 stars

stay a way scam artist

wow!! i can not believe the scam artist behind this website, first the take the order and 2 days after they sent an email about non availability with a more expensive option. now at first i tough it was only me..
but after calling and verifying that an item is in stock they asked me to order on line ......
i placed an order using a different email and booooom 2 days go by and i get an email saying "item is out of stock" ..... what a joke and asking me to order a more expensive item for about 300.00 more
stay away as for as you can !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Purchased three Kiddie smoke detectors…

Purchased three Kiddie smoke detectors with a 10 year lithium battery. When I opened the boxes all three batteries had been previously activated. No idea how long they were in stock with the batteries energized. Called and e-mailed requesting an exchange. Their response was to call Kidde with any Technical problems!!!!! I did not buy the detectors form Kidde I purchased them through ElectricBargainStores. NO help whatsoever. I would never buy another product from this company. Non reputable for sure!!!!

12 August 2024
Unprompted review
Rated 1 out of 5 stars

False advertising. Bait & switch tactics.

False advertising. Lists products on website that are not in stock (and discontinued) — no indication that that was the case. Their website prompted me to enter my charge card info, so I did. The order did not process so I called them (1/9/24). Employee said website would be updated immediately. Just checked, and it is still not updated. Another employee emailed me to suggest I buy a slightly different product. Looks like “bait and switch”.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer Beware - Ordered multiple switches, company shipped over three months late and wouldn't accept returns after I had to purchase them from another seller

15 November 2022
Unprompted review

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