Do not order from this seller. I ordered an oven through B&Qs verified seller (Electrical Discount UK) on the 23 July 2026, for a tenant on the B&Q website. They gave me a date for delivery of be... See more
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Order it online at 10pm on a Wednesday, order was processed first thing Thursday morning, delivered and installed on Friday earlier than scheduled by a two man team as promised. Graham was a poli... See more
Company replied
Great price for a great machine, hard to find elsewhere. I got the last one in stock, came promptly with notification beforehand, and they helped me out with a TopCashback discount issue. The machine... See more
Company replied
Easy to order on line. Quick response to phone enquiries. Super price with black Friday discount. Delivered on time, driver friendly he phoned 30 minutes prior to arriving, carried fridge freezer into... See more
Company replied
Company details
Information provided by various external sources
Electrical Discount UK has been an established and trusted distributer since 1999. This not only makes us one of the longest established online retailers, but also experts in providing an unparalleled high quality of service. With a friendly and experienced customer service team on hand to assist you, customer satisfaction is guaranteed with Electrical Discount UK. As an established high street retailer for over 50 years, we specialise in providing the latest technology in televisions, home entertainment systems, domestic appliances and all things electrical. When buying from Electrical Discount UK, you can experience our expertise and belief in our innovative products, ensuring that you are provided with a high quality product that will last the test of time and suit your requirements perfectly. As we only deal with manufacturers directly we can ensuer a high quality product. We aim to provide the most affordable entertainment and appliance solutions to fit perfectly into every budget. Look no further for impressive discounts and deals that will give you exactly what you're looking for at a great price. When shopping with us, enjoy up to a 40% discount from the typical high street RRP, and get them delivered right to your door free of charge, complete with a full manufacturers guarantee.
Contact info
United Kingdom
- www.electricaldiscountuk.co.uk
3.4
Average
335 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Really poor website
Really poor website. Wasted a lot of time trying to buy a fridge freezer. The checkout process wasn't working for card payments and it kept going in circles after adding the item to the basket - an issue acknowledged by the customer service team. After I placed the order through PayPal I got an email saying the item was out of stock. I was told a refund has been processed but ended up wasting a lot of time due to a very poor website.
22 February 2021
Unprompted review
Reply from Electrical Discount UK
Hi Megan, I'm sorry you had a poor experience. We are aware of an issue with our check out process, which only affects a few people, and we are working to rectify this problem. As regard stock, unfortunately the Covid situation has left massive gaps in the supply chain, resulting in stock shortages nationwide.
Excellent service
Excellent price, excellent service, excellent delivery service, what more could you want, many thanks.
11 February 2021
Unprompted review
Reply from Electrical Discount UK
Thanks AC, always nice to get good reviews :)
Panasonic HX800B 40” TV
I ordered my Panasonic TV from !electrical Discount by phone and exactly as stated it was delivered on time and is perfect.
Tom in the store was extremely helpful and explained the process which was faultless.
Thank you
6 February 2021
Unprompted review
Reply from Electrical Discount UK
Thanks DJM for your review, much appreciated.
Great service very nice delivery guys…
Great service very nice delivery guys was really happy that I had my dishwasher before Xmas would definitely recommend this seller
21 January 2021
Unprompted review
Reply from Electrical Discount UK
Thanks for your kind review Diane, we aim to please :) Always nice for our delivery guys to get a mention, they have a tough old job :)
Ordered a Smart tv from…
Ordered a Smart tv from Electricaldiscountuk, it showed as in stock, they took payment, then I receive an email saying the item is out of stock, and with no indication of imminent supply. When searching for the tv, every other retailer showed it as out of stock on the search page, or as soon as you clicked on it on their website, or at the very latest when you tried to order it. Not these timewasting jokers. Trust at your peril.
20 January 2021
Unprompted review
Reply from Electrical Discount UK
Hi James, I'm sorry we werent able to supply you with the TV. Covid has played havoc with delivery and timelines. We have had this TV on order with Sony since September! We dont say we have the item in stock on our website, but neither do we say its out of stock, as many customers are prepared to wait for stock to be delivered, particularly when its a model in very short supply like this one. We have been trading online since 1999, the longest of any independent electrical retailer in the UK, thousands of customers trust us, and return time after time.
When we orderd the Husky fridge
When we ordered the Husky mini fridge, unfortunately due to covid 19 it was out of stock. Graham kept us informed about our order, and was delivered a couple of weeks later. Very pleased with the mini fridge. Great company to deal with.
15 January 2021
Unprompted review
Reply from Electrical Discount UK
Thanks for your understanding Mr Heywood. Covid has played havoc with delivery of product and timelines. I'm glad we were able to get you sorted :) Graham is a very concientious chap :)
Order small chest freezer
Order small chest freezer. Fair price delivered on time. Driver called on appointed day to confirm delivery time. Would unhesitatingly recommend to others.
15 January 2021
Unprompted review
Reply from Electrical Discount UK
Thanks for your kind review
Poor communication and misleading delivery timescale.
Bought a Samsung fridge freezer which showed a 7-10 day delivery timescale. After a week I emailed to get a rough estimate of when it might arrive to then be told they couldn’t get the stock so I had to get a refund and shop elsewhere. Poor communication and misleading delivery timescales. Won’t use again or recommend them.
8 December 2020
Unprompted review
Reply from Electrical Discount UK
Hi Kevin, I apologise if you werent contacted in a timely fashion. The impact of Covid on stock and stock availability has proved to be a real challenge for us and many other retailers, and all our timelines are proving to be a moveable feast I'm afraid. But i do once again apologise for the lack of communication, this is normally one of our strong points.
Great price and great service
Great price and great service. Especially good delivery. Had to change delivery the day before it was due, office gave delivery drivers mobile, spoke to driver and he dropped it off that night instead. Excellent service.
3 December 2020
Unprompted review
Happy gas cooker purchase
Very happy with the gas cooker we bought, with the ordering process and the option to take away the old cooker.
2 December 2020
Unprompted review
Panasonic OLED TV…
Recently purchased a Panasonic OLED TV from my local store in Blackburn. The manager Scott was very very helpful and we had a good discussion about which model would suit my needs. I even managed to a get a price refund as the price had dropped between ordering and delivery, with a cheque arriving within 24 hours. This company has excellent customer service and staff. Keep up the good work.
19 November 2020
Unprompted review
Great service
I bought a Hoover washing machine from electrical discount through Amazon which turned out to be faulty, Simon gave me great advice how to get the machine returned as I had several problems dealing with Hoover service department soon as it was resolved and the machine was returned my refund was processed the same day
Electrical discount service 5 star, Hoover service abysmal
9 November 2020
Unprompted review
Reply from Electrical Discount UK
Hi David, thanks very much for your 5 stars. It is easy to be good when things go smoothly, its when things go wrong when you see how good a retailer is. I'm glad we were able to smooth things out for you.
Super Service
Ordered new cooker and had to wait for it to come back in stock, kept me up to date via facebook chat (they were very responsive) on eta and delivered on day promised, delivery driver even helped me carry it up my stairs
7 November 2020
Unprompted review
Reply from Electrical Discount UK
Hi ian, thanks very much for your review, we gave Wayne a tip as requested :)
Wonderful service
Wonderful service. We purchased an American Style Fridge from these guys. Delivered on time during lockdown so very impressed. That was several months ago. We awoke this morning to find that there was a problem with our appliance - I contacted Electrical Discount UK and they gave me fantastic advice on what to do. I now have an engineer booked to come and solve the problem - within an hour of discovering the issue. I highly recommend these guys. Good service at a competitive price.
6 November 2020
Unprompted review
Reply from Electrical Discount UK
Thanks for your review, we always endeavour to look after our customers :)
Smart TV purchase
Price was good and delivery was excellent. Communication with Graham to discuss an issue was quick, clear and very friendly. I would use Electrical Discount UK again
4 November 2020
Unprompted review
Reply from Electrical Discount UK
Cheers Paul, thankyou for your review, its much appreciated.
The retail experience was fine
The retail experience was fine. All order communication was as expected and delivery was very timely.....got me out of bed!!😂🥺
I would use again.
4 November 2020
Unprompted review
Reply from Electrical Discount UK
Thanks for your review Julian, much appreciated.
Great price
Great price, kept updated on order, delivered on time. Lovely delivery person. Would definitely look to use this company again and would highly recommend from this experience.
11 October 2020
Unprompted review
Reply from Electrical Discount UK
Thats great to hear Bonnie, its always nice to hear our delivery drivers are doing a good job, there's is the toughest, and they love to get a mention. Thanks for your 5 star review, and your recommendations.
Great value Great price fast delivery…
Great value Great price fast delivery I’ll use again
10 October 2020
Unprompted review
Reply from Electrical Discount UK
Thanks for the review Daemon, we look forward to serving you again in the future.
Brill 🙂🙂
Great staff, brill value, thanks to wayne the delivery guy, very helpfull and friendly as were all the office staff. Would use again. Thanks again guys 🙂
10 October 2020
Unprompted review
Reply from Electrical Discount UK
Great to hear!!
This website made ordering easy and…
This website made ordering easy and delivery was quick which was appreciated. Good overall service.
10 October 2020
Unprompted review
Reply from Electrical Discount UK
Thanks for your kind review Lesley its most appreciated.
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