I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibilit... See more
Company replied
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I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibilit... See more
Company replied
Communications and shipment was excellent considering I live 10,000km away on a tiny island Singapore. It took less than a week to arrive in good condition. Both the Axis and the Flick Duo... See more
The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd... See more
I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied. I’m bas... See more
Company replied
Written by the company
Launched in 2001, the team at ElectraStim have over twenty years of experience making electro devices for the adult market and a passion to create the most fun and innovative e-stim toys available. Visit Electrastim.com Electro Stimulators Browse Catalogue
Unit 36 Hoddesdon Industrial Centre, Pindar Road, EN11 0FF, Hoddesdon, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I bought the new shield for fitting behind the balls in electro play. Unfortunately, I'd say that it wasn't a 'great' experience, because the three rubber prongs on each side didn't connect with skin sufficiently to provide a good connection. This could be fixed by either extending the prongs a little {requiring a change by the manufacturer—I'd suggest a doubling in length} or by shaving public hair off in appropriate places, which should provide a better skin connection.
On the issue of delivery, I'd give the company five stars. The products I bought were very well packaged, and arrived across the globe in very quick time!
Fast delivery. Great loops.
I made four purchases from ElectraStim. All of them have exceeded my expectations.
Descriptions of the items: Excellent
Instructions: Excellent
Packaging: You got to be kidding. No one does that good of packaging. Well, ElectraStim does. All products are double boxed and the product within the box is encased in foam and sealed with plastic wrap.
Product Performance: Design, material, and human factors were right on.
Customer service: Excellent. I asked a question and they answered my question. Most companies give replies, but they do not answer the question. I also made an ordering mistake. One short email and it was fixed within minutes.
I will use ElectraStim for future puchases.
I purchased the SensaVox unit EM140 and have found this to be an excellent piece of kit.
I ran into an issue with cables & adaptors. The customer service staff were outstanding in helping me resolve the problem.
This company is highly recommended.
Had fantastic customer service and the items arrived by courier when they said they would.
The clamps and cock rings give the most incredible sensations that I didn't think were possible.
So well worth buying and a good efficient service from the company.
Quick and efficient service the items ordered arrived ahead of when I was expecting them and arrived in good order
excellent service from this supplier of fun
I love this company & I love the items they have every one must buy something from this company. The pleasure it will give. It will take you to another dimension. 😜. You only live once push the limits. Neil. W
It feels amazing, but the wires are far too flimsy and easily break and the pins fall out of the toys very quickly. Also, my unit appears to have developed a contact fault about a week into using it...
I think for the price, it you guys could really solve these very basic issues with a couple of super simple design tweaks e.g. thicker cables with more insulation and better connectors.

Reply from ElectraStim
Incredible service, incredible team, very helpful - what more is there to say?
First class service and gear - UPS delivery service not the best but got stuff eventually!
One of the most efficient and brilliant companies I have ever had the pleasure of dealing with. I made a mess up with the order 100% my fault, I didn’t read a description correctly, I was able to return the item and received a refund within an hour of the delivery to them!
Will be placing another order with them! This time I will actually read what I’m ordering tho lol
The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd because you can't then sit down bit have to lie down or else the cable will break. When using the shop app, the limit of 5 on the number of items is annoying especially when considering it can be over ridden in the cart menu. Amazingly fast delivery. Less than 24houra even during covid19 period!
Packing generally v.good, but the separately packed bottle had a loose top and leaked into it's packaging.
Yep good service...received what I asked for promptly
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