We normally sleep with a couple of blankets on our bed during summer but much prefer the feeling of a duvet. While hunting for a summer weight duvet, we found the Eiderdown 'Wool 150gsm Summer W... See more
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Review summary
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Eiderdown has always been our “go to” bedding product. I like their lasting style and durability. The mattress topper that I bought on line was delivered in the time frame given when I placed the o... See more
Everything was done to my satisfaction. I was impressed with the communication prior to purchase as I had a few questions. The response was prompt and detailed. After receiving my wool topper I was so... See more
The alpaca duvet inner advertised winter weight was indeed that. Even in our low overnight temperatures in Christchurch I am toasty warm; I don’t even need extra blankets like I did with my feather i... See more
Company details
- #2 of 3 best companies in Bedding Store
Written by the company
Premium New Zealand made Hungarian Goose & Duck Down, New Zealand Alpaca and New Zealand Wool bedding. Free shipping within New Zealand.
Contact info
9a Gladstone Road South, 9024, Mosgiel, New Zealand
- 03-972-7786
- sales@eiderdown.co.nz
- www.eiderdown.co.nz
4.9
Excellent
856 reviews
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Replied to 100% of negative reviews
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Eiderdown - Our “Go To” for Bedding Comfort
Eiderdown has always been our “go to” bedding product. I like their lasting style and durability. The mattress topper that I bought on line was delivered in the time frame given when I placed the order. The quality and comfort of the product has already been experienced in our household and I have only got one bed left to benefit from being fitted with this luxurious topper. We also love the blankets.
A very happy customer.
14 January 2026
Awesome product
Awesome product. Very smooth delivery. Really delivered on what we were looking for. Well worth the investment 💯 💯
Thank you thank you!!!
12 January 2026
This is the second duvet which in humid…
This is the second duvet which in humid waikato weather smells as bad as the first and we have had to move it outside When the duvet arrived it was hung on the clothesline to air. The smell yesterday when we arrived home was overpowering. Something seems fundamentally wrong with the product
12 January 2026
Reply from Eiderdown
Hi there, Thanks for your review and sorry for the issue with the product. Unfortunately there has been an issue with a small amount of our Alpaca supply which affected your original Duvet which was covered under warranty. If the replacement was left out in humid conditions it has likely gotten damp and this would also cause issues. We have emailed you to organise a solution. Thanks, Lucas, Eiderdown
Unparalelled customer service
Unparalelled customer service! EiderdownNZ accepted our special orders: goose down pillows in original Hungarian sizes: two 70cmX90cm "large" and two 37cmX48cm "small" pillows, which customarily serve on top of the large pillows as flexible support for the head, the neck and the shoulder. The fill is excellent quality down and the feather portion in the pillows and quilts is equally soft. EiderdownNZ uses very small feathers, the stems never poke through the pillowcases. Replacing all our old beddings with EiderdownNZ Hungarian down quilts (×5) and custom made pillows (x5) is the best investment I have ever made for my family's health. The new pillows and quilts will last for many many years. When my son returns after spending weeks working away from home, he refuses to leave his bed for days cocooning himself tightly in his doona and pillows. "Ma, I missed my bed so much!" Thank you EiderdownNZ!
Mrs B. Vant
25 December 2025
Unprompted review
Love the product
Love the product. The most comfortable duvet inner we have used. Good value. We use them in our accommodation business as well as for our own personal use.
20 January 2025
Excellent personalized approach and even better products
I had the most wonderful experience - I had several questions about the products and shipping internationally before the purchase and after the purchase and Lucas always took time to answer them in detail. I loved the products (alpaca duvets and alpaca pillows) so much that I even placed a second order and gifted some of the items as Christmas presents, which everyone loved! I would highly recommend Eiderdown
16 December 2025
Love my low loft 90% Hungarian goose…
Love my low loft 90% Hungarian goose down pillow. Its soft and cloud like yet holds its shape.
15 December 2025
Beautiful Blankets
Love the goose down blankets. They are beautiful and warm and are enough on their own on warmer nights. I was so impressed with the quality of the blankets that I’ve now ordered the goose down 4 seasons duvet.
15 December 2025
Pillow was nice
Pillow was nice, however did I not suit my needs…so gave it to a friend….is my neck that problem, alll good
15 December 2025
Good product from NZ ( Dunedin) easy to…
Good product from NZ ( Dunedin) easy to exchange for heavier duty product.
11 December 2025
"Lucas is so accommodating"
"Lucas is so accommodating! We needed to swap our Super King Four Seasons duvet to a King size right before Christmas, and it was no bother at all. Lucas has a lovely, relaxing air about him that makes the whole process most enjoyable.
We absolutely love the duvet; the 50% down and 50% feather blend is perfect for these summer nights. I'm looking forward to adding the warmer weights as the temperatures cool. The new cotton sateen covering and the chenille piping is gorgeous, and the gusset allows for so much more loft!
I've also just ordered 500TC sheets. After accidentally ordering four extra pillowcases, Lucas handled the cancellation and refunding of my credit card in super fast time. Thank you for all your help, Lucas—you are a pleasure to work with!"
11 December 2025
Top quality product
Top quality product, very happy with my purchase
10 December 2025
Unprompted review
Definitely don't buy if you want ang kind of support
I am absolutely gutted I wasted so much money on a pillow which is now being stored in the cupboard. I like a soft but full pillow, under one of the staffs recommendations I got a 80/20 high loft. I was concerned it would be too firm but went along with it anyway. It is the complete opposite of what one would assume they were getting for the fullest pillow.
This pillow offers absolutely no support at all. The amount of stuffing in it is so little that I can scrunch the whole pillow into a tiny ball.
Terrible waste of money purchase.
1 November 2025
Unprompted review
Reply from Eiderdown
Hi Doreen, thanks for your review. As discussed with you previously, we think there was a miscommunication when discussing pillow options and that one of the other Pillows in our range would be much better suited to your needs. Our offer for you to return this Pillow and swap it out for one that is better suited still stands. Thanks, Lucas, Eiderdown
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