They do not deserved even 1 star for the service paid but nothing provided. Wrong matched, located in different states, empty profiles, wrong age, no photos. Little new profiles... I asked to re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I asked to delete my account here was the answer “ We're currently unable to delete your account; however, we can set the status of your profile to inactive, and your profile, along with it'... See more
Zero if I could. I paid for 6 months. All I received were fake profiles. You could lol because you could clearly see different architecture to our in Australia. European wall power sockets. Cars with... See more
met a woman who goes by the name of andrea currington says she is in the military/army she is fake a scammer gets u to apply for leave for her through the so called army once approved the email u with... See more
Company details
Information provided by various external sources
At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right for you. It’s not just a numbers game; we offer quality, not quantity so that you can be sure all your matches are people really worth getting to know.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Met the girl of my dreams on eharmony
Met the girl of my dreams on eharmony. She lives 986km away, but we are working on closing that gap as soon as possible.
Thank you for the opportunity to meet her.

Reply from eharmony
I liked so much! Thank you!
I'm new here! I will recommend this site to my friends. Soo big base, real profiles, user-friendly interface! Thank you for helping single people find their happiness!
New user
Have taken out 6 month subscription, however there are a dearth of viable options 3 days in.
I'm shown matches but can't search for…
I'm shown matches but can't search for other people on my mobile. I haven't checked if this is different on the laptop yet.
A good result.
My advice is be patient. Very few matches were a chance, mainly because of distances. Then a local match. The amazing thing is we are alike in our thinking in so many ways. Eharmony could not have discovered that compatibility with a limited number of general questions. It needs personal interaction.
Great so far!
Have found most matches are pretty good in terms of criteria and I'm happy with the results so far.
I paid $150 for three months and the…
I paid $150 for three months and the app doesn't work!!! Has been giving me an error message for the last 3 days, so I haven't even used the site.

Reply from eharmony
Liked e-harmony
Liked e-harmony, did what it said it would do and I met someone that I like very much. You felt that people on the site wanted a real connection not just a physical one.

Reply from eharmony
Met the man of my dreams
Met the man of my dreams. Two years on we are still together

Reply from eharmony
Your product is crap....
Your product is crap....
Sent likes to about 100 ladies
97% failed to respond
Spent hours honestly filling in profile, most of the women don't bother to fill in profiles so how the hell do you create a match
2 women said they were in relationships
And the one that did respond just wants money....
Again you product is crap...
I didn't ask for my money back because it would have been a waists of my time...
I have found the site to be very user…
I have found the site to be very user friendly, I would recommend anyone looking into dating to use Eharmony. I found my perfect match.

Reply from eharmony
I met my wife on eharmonyt
I met my wife on eharmony. I think that answering all the questions that help put the profile together was well worth

Reply from eharmony
Well worth the money if your in it to find love
Works well, now engaged. Matches were slow but you only need one when looking for “the one” matches were spot on.
There are a lot of inactive accounts…
There are a lot of inactive accounts that are still being matched with active people. This is not fair as people wait on responses or are led to believe that there are more matches than they can realistically interact with.
Hertbroken
eharmony matched me with Manda. But, our baggage destroyed us.
I liked everything about eharmony
I liked everything about eharmony. I found it easy to use with just enough information about members to help with choosing matches. I found a lovely man on EH and we are thoroughly enjoying our connection. It is early days and it is very promising. At the risk of sounding unromantic EH made it easy to avoid character traits that aren't compatible with mine...which made the process nicer all round. I am also very impressed with how well mannered members where and I am aware that EH management monitor that closely, thank you EH.
The site is good but could be better
The site is good but could be better. More and better explanation on how to navigate through the site and use it right would be great, rather than trying to find out on your own (and others possibly thinking you're a stalker for the amount of times you've gone in and out of their profiles just trying to work out how it all works!). How do you also know if people are active on the site? You could be messaging and not getting anywhere, but not realising they're taking a break, dating someone or something similar. More information like that would be good to have.
Simply Disappointed
Its a solid concept to attempt to match people but it has significant limitations. There does need to be a human component with brief statements, particularly where a person has more specific requirements. I am disappointed with this site thus far and do not have much hope for mutual matches. There should be trial period for refunds of at least 4 weeks if not mutual matches and that is demonstrated. I also would like a box to remove a match that does not suit without harsh reasons....just on a practical level as no use remaining visible. The site is not responsible for who joins and their preferences so therein is the biggest challenge but perhaps more information needed to fine tune.
I seem to only get a reply from people…
I seem to only get a reply from people who are scamming or live in Las Vegas or no reply at all.... I have sent genuine messages to many many many and no reply..... am I doing something wrong???
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







