eharmony Reviews 

344
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TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

They do not deserved even 1 star for the service paid but nothing provided. Wrong matched, located in different states, empty profiles, wrong age, no photos. Little new profiles... I asked to re... See more

Rated 1 out of 5 stars

When I asked to delete my account here was the answer “ We're currently unable to delete your account; however, we can set the status of your profile to inactive, and your profile, along with it'... See more

Rated 1 out of 5 stars

Zero if I could. I paid for 6 months. All I received were fake profiles. You could lol because you could clearly see different architecture to our in Australia. European wall power sockets. Cars with... See more

Rated 1 out of 5 stars

met a woman who goes by the name of andrea currington says she is in the military/army she is fake a scammer gets u to apply for leave for her through the so called army once approved the email u with... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 143539655

  1. Public & Local Services

Information provided by various external sources

At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right for you. It’s not just a numbers game; we offer quality, not quantity so that you can be sure all your matches are people really worth getting to know.


Contact info

1.1

Bad

TrustScore 1 out of 5

344 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(344)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Met the girl of my dreams on eharmony

Met the girl of my dreams on eharmony. She lives 986km away, but we are working on closing that gap as soon as possible.

Thank you for the opportunity to meet her.

5 March 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Malcolm,

It was a while back, but thank you for leaving your review. We're happy to hear that you found success on eharmony - congratulations!

We hope you were able to close that gap - and also we'd love to find out more about you and your partner as we're always inspired by successful couples. Please would you be able to complete the following survey? https://surveynuts.com/surveys/take?id=236919&c=6867807989NRND

Rated 5 out of 5 stars

I liked so much! Thank you!

I'm new here! I will recommend this site to my friends. Soo big base, real profiles, user-friendly interface! Thank you for helping single people find their happiness!

4 March 2019
Unprompted review
Rated 2 out of 5 stars

New user

Have taken out 6 month subscription, however there are a dearth of viable options 3 days in.

27 February 2019
Unprompted review
Rated 4 out of 5 stars

A good result.

My advice is be patient. Very few matches were a chance, mainly because of distances. Then a local match. The amazing thing is we are alike in our thinking in so many ways. Eharmony could not have discovered that compatibility with a limited number of general questions. It needs personal interaction.

22 February 2019
Unprompted review
Rated 4 out of 5 stars

Great so far!

Have found most matches are pretty good in terms of criteria and I'm happy with the results so far.

21 February 2019
Unprompted review
Rated 1 out of 5 stars

I paid $150 for three months and the…

I paid $150 for three months and the app doesn't work!!! Has been giving me an error message for the last 3 days, so I haven't even used the site.

20 February 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Kyla, we're so sorry to hear this. Please contact usersupport@eharmony.com and they will be able to help you out straight away.

Rated 5 out of 5 stars

Liked e-harmony

Liked e-harmony, did what it said it would do and I met someone that I like very much. You felt that people on the site wanted a real connection not just a physical one.

20 February 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Chris,

It was a while back, but thank you for leaving your review. We're so happy to hear that you found success on eharmony - congratulations!

We'd love to find out more about you and your partner as we're always inspired by successful couples. Please would you be able to complete the following survey? https://surveynuts.com/surveys/take?id=236919&c=6867807989NRND

Rated 5 out of 5 stars

Met the man of my dreams

Met the man of my dreams. Two years on we are still together

7 February 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Helen,

It was a while back, but thank you for leaving your review. We're so happy to hear that you found success on eharmony - congratulations!

We'd love to find out more about you and your partner as we're always inspired by successful couples. Please would you be able to complete the following survey? https://surveynuts.com/surveys/take?id=236919&c=6867807989NRND

Rated 1 out of 5 stars

Your product is crap....

Your product is crap....
Sent likes to about 100 ladies
97% failed to respond
Spent hours honestly filling in profile, most of the women don't bother to fill in profiles so how the hell do you create a match
2 women said they were in relationships
And the one that did respond just wants money....
Again you product is crap...
I didn't ask for my money back because it would have been a waists of my time...

25 January 2019
Unprompted review
Rated 5 out of 5 stars

I have found the site to be very user…

I have found the site to be very user friendly, I would recommend anyone looking into dating to use Eharmony. I found my perfect match.

16 January 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Shelley,

It was a while back, but thank you for leaving your review. We're so happy to hear that you found success on eharmony - congratulations!

We'd love to find out more about you and your partner as we're always inspired by successful couples. Please would you be able to complete the following survey? https://surveynuts.com/surveys/take?id=236919&c=6867807989NRND

Rated 5 out of 5 stars

I met my wife on eharmonyt

I met my wife on eharmony. I think that answering all the questions that help put the profile together was well worth

9 January 2019
Unprompted review
eharmony logo

Reply from eharmony

Hi Rod,

It was a while back, but thank you for leaving your review. We're so happy to hear that you found success on eharmony - congratulations!

We'd love to find out more about you and your partner as we're always inspired by successful couples. Please would you be able to complete the following survey? https://surveynuts.com/surveys/take?id=236919&c=6867807989NRND

Rated 2 out of 5 stars

There are a lot of inactive accounts…

There are a lot of inactive accounts that are still being matched with active people. This is not fair as people wait on responses or are led to believe that there are more matches than they can realistically interact with.

6 January 2019
Unprompted review
Rated 4 out of 5 stars

Hertbroken

eharmony matched me with Manda. But, our baggage destroyed us.

27 December 2018
Unprompted review
Rated 5 out of 5 stars

I liked everything about eharmony

I liked everything about eharmony. I found it easy to use with just enough information about members to help with choosing matches. I found a lovely man on EH and we are thoroughly enjoying our connection. It is early days and it is very promising. At the risk of sounding unromantic EH made it easy to avoid character traits that aren't compatible with mine...which made the process nicer all round. I am also very impressed with how well mannered members where and I am aware that EH management monitor that closely, thank you EH.

24 December 2018
Unprompted review
Rated 3 out of 5 stars

The site is good but could be better

The site is good but could be better. More and better explanation on how to navigate through the site and use it right would be great, rather than trying to find out on your own (and others possibly thinking you're a stalker for the amount of times you've gone in and out of their profiles just trying to work out how it all works!). How do you also know if people are active on the site? You could be messaging and not getting anywhere, but not realising they're taking a break, dating someone or something similar. More information like that would be good to have.

14 December 2018
Unprompted review
Rated 2 out of 5 stars

Simply Disappointed

Its a solid concept to attempt to match people but it has significant limitations. There does need to be a human component with brief statements, particularly where a person has more specific requirements. I am disappointed with this site thus far and do not have much hope for mutual matches. There should be trial period for refunds of at least 4 weeks if not mutual matches and that is demonstrated. I also would like a box to remove a match that does not suit without harsh reasons....just on a practical level as no use remaining visible. The site is not responsible for who joins and their preferences so therein is the biggest challenge but perhaps more information needed to fine tune.

13 December 2018
Unprompted review
Rated 1 out of 5 stars

I seem to only get a reply from people…

I seem to only get a reply from people who are scamming or live in Las Vegas or no reply at all.... I have sent genuine messages to many many many and no reply..... am I doing something wrong???

13 December 2018
Unprompted review

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