Egyptra Travel Services Reviews 765

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasantness, helpfulness, and professional approach, which significantly enhanced their overall experience. Many people highlighted the excellent service, noting the well-organized nature of the tours and the high quality of the activities offered, such as quad biking and camel riding. The beautiful locations and tasty food also contributed to a wholesome and enjoyable experience for many consumers. However, some customers also noted occasional disorganization, including waiting times with little information. A few other people felt that the experience could be overly "touristy" and mentioned issues regarding the review process. Some reviewers also reported a lack of clear communication and, in isolated cases, concerns about certain operational aspects and the behavior of some staff members.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team as... See more

User experience

People report positive experiences with the overall user experience. Many customers describe the experience... See more

Service

Reviewers highlight positive aspects of service, with many praising the desert safari experience, including... See more

Location

Customers had positive experiences with location. Many reviewers praised the beautiful desert settings,... See more

Quality

Reviewers mention positive feedback about quality. Customers were pleased with the delicious BBQ dinner,... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing exhilarating experience. Never done diving in my life. The instructors made it really easy to enjoy my time under the water. Especially for my wife who doesn’t swim one bit. Will definitely re... See more

Company replied

Rated 5 out of 5 stars

This was a wholesome experience. The staff were very pleasant especially Ahmed. The quad bike was easy and enjoyable even as a beginner and the guide Ahmed made sure he was with us all through the way... See more

Company replied

Rated 5 out of 5 stars

Great desert safari experience. Quad biking and dune bashing were exciting and well organised and good equipment. The evening ended with a relaxed dinner and tasty food in a beautiful desert sett... See more

Company replied

Rated 5 out of 5 stars

Amazing tour, quad biking was such a fun experience and Ahmed made sure we got the best pictures and videos to capture such a great experience. The show & the camel riding was really good too!!

Company replied


Company details

  1. Travel Agency

Written by the company

Egyptra Travel Service is a locally operated tour operator specializing in tours and excursions across Egypt. We cover Hurghada, Sharm El Sheikh, Luxor, Cairo, Marsa Alam, El Gouna, Makadi Bay, and Safaga — offering island boat trips, desert safaris, historical guided tours, diving, snorkeling, quad biking, and city explorations. Our most popular experiences include Orange Bay Island trips, Mahmya Island excursions, Paradise Island boat tours, Giftun Island snorkeling, Blue Hole diving in Dahab, Ras Mohammed National Park, desert quad bike and buggy safaris, Bedouin dinners under the stars, Luxor day trips to the Valley of the Kings and Karnak Temple, Cairo and Pyramids of Giza tours, and Abu Simbel excursions. All our tours come with free cancellation and a reserve now, pay later policy — no upfront charges required. We offer hotel pickup and drop-off included with every booking. Our website and customer support are available in 13 languages including English, German, Arabic, Spanish, French, Italian, Dutch, Polish, Russian, Turkish, Hindi, Romanian, and Chinese. Our local team is reachable directly via WhatsApp for instant assistance with bookings, questions, or travel recommendations. We are committed to authentic experiences, fair pricing, and transparent service with no hidden fees. Book your Egypt adventure with confidence at egyptra.pro


Contact info

4.8

Excellent

TrustScore 5 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ahmed is brilliant

Ahmed is brilliant

16 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Dear Senna Ganger,

Thank you for your kind review. We are pleased to hear that Ahmed made such a positive impression.

We truly appreciate your feedback and hope to welcome you again in the future.

Rated 5 out of 5 stars

Sasa was fanastic and an wonderful…

Sasa was fanastic and an wonderful manager . He took great care of his team and made sure we have an awesome time and kept track of time for everyone so as to be part of sinset view, photo an all.

16 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Dear Pulkit Kamboj,

Thank you for your kind review. We are delighted to hear that Sasa took such great care of you and the team, ensuring everything was well organized and that you could fully enjoy the sunset, photos, and overall experience.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. The guide was very good and the bikes are of good quality.

16 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Dear YAS,

Thank you for your kind review. We are pleased to hear that you had a great experience and that you were satisfied with the guide and the quality of the bikes.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Rated 4 out of 5 stars

Everytings perfect except belly dancer

Everytings perfect except belly dancer. Thanks for photober guy Yoosuef he is very kind.

15 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you for your detailed feedback.
We’re glad to hear that you enjoyed the overall experience, especially the diving, snorkeling, and the chance to see turtles — that’s always a special moment.

At the same time, we truly understand your concern regarding access to White Island, especially with children and in windy conditions. Your comments are very important, and we will take them into consideration to improve comfort and accessibility for all our guests.

We also appreciate your kind words about our staff, and we hope to have the opportunity to welcome you again for an even smoother and more enjoyable experience.

Rated 4 out of 5 stars

Experience was good except for the…

Experience was good except for the toilets they where dirty, full of flies.

15 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you, Lana!
Glad you enjoyed the experience, and we appreciate your note about the facilities—we’ll work on improving this.

Rated 5 out of 5 stars

Very informative

Very informative, so much fun, funny guides. Made it to be a great experience.

15 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you, Kathrine!
Glad you had fun and enjoyed the vibe with our guides!

Rated 5 out of 5 stars

Thank you very much for the exciting…

Thank you very much for the exciting journey! Everyone liked, especially diving instructor very attentive, immersion was for the first time, but everything is comfortable and easy!

15 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you very much for your kind review! 😊

We’re so happy to hear that you had an exciting journey and that everyone enjoyed the experience. It’s especially great to know that your first diving experience felt comfortable and easy — that’s exactly what we aim for!

A special thank you for mentioning our diving instructor. We’re proud to have such attentive and supportive team members who help make first-time dives safe, enjoyable, and memorable.

We truly appreciate your feedback and hope to welcome you again for another amazing adventure 🌊✨

Rated 5 out of 5 stars

Tour is good

Tour is good. Everything is okey.

14 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you so much for your review, Gökhan!
We’re glad to hear that you enjoyed the tour.
We hope to welcome you again soon for another great experience.

Rated 5 out of 5 stars

It was very nice

I was with Quad driving and eat. It was nice

13 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you so much for your review, Davide!
We’re glad to hear that you enjoyed the quad driving and the meal.
We hope to welcome you again soon for another great experience.

Rated 5 out of 5 stars

Very beautiful

Very beautiful! Amazing

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much for your review, Federica!
We’re delighted to hear that you found the experience very beautiful and amazing.
We hope to welcome you again soon for another unforgettable adventure.

Rated 5 out of 5 stars

It was amazing and the guy hammo is…

It was amazing and the guy hammo is very friendly and helpful. Thank youuu

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much, Aya!
We’re delighted to hear that you had an amazing experience and that Hammo was friendly and helpful.
We hope to welcome you again soon.

Rated 5 out of 5 stars

Amazing and the guy hammo is very nice…

Amazing and the guy hammo is very nice and helpful. Thank u for this beautiful expirience

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much, Solafa!
We’re delighted to hear that you had an amazing experience and that Hammo was kind and helpful.
We hope to welcome you again soon.

Rated 5 out of 5 stars

Friendly guide

Friendly guide, best service, highly recommend this trip 🙏🏻

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much, Tomáš!
We’re delighted to hear that you enjoyed the friendly guide and our service.
We truly appreciate your recommendation and hope to welcome you again soon.

Rated 5 out of 5 stars

Great trip!

Great trip! Ahmed was a fab guide!

13 April 2026
Unprompted review
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Reply from Egyptra Travel Services

Thank you so much, Fay!
We’re delighted to hear that you had a great trip and that Ahmed was a fantastic guide.
We hope to welcome you again soon.

Rated 5 out of 5 stars

An Unforgettable Red Sea Experience

We joined the Ras Mohammed and White Island tour and had an amazing experience from start to finish. We went diving and snorkeling, enjoyed a delicious lunch, and also had photos and videos taken during the dive.

Everything was absolutely perfect — both the sea and the overall service exceeded our expectations. The water was crystal clear and full of life, making it an unforgettable experience.

A special thanks to Hasan, who assisted us during our dive. He was incredibly helpful, professional, and made us feel safe and comfortable throughout the entire experience.

Highly recommended for anyone visiting Sharm El Sheikh!

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much for your wonderful review, Emre!
We’re truly happy to hear that your Red Sea experience was unforgettable from start to finish.

It’s great to know you enjoyed the diving, snorkeling, lunch, and the beautiful marine life. Your kind words about the clear water and overall service mean a lot to us.

A special thank you for mentioning Hasan — we’re proud to have him on our team, and we’ll be sure to share your feedback with him.

We really appreciate your recommendation and hope to see you again for another incredible adventure in Sharm El Sheikh.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The stuff and our diving instructors were kind and helpful. I'm a vegetarian and I could eat a nice lunch. Thank you for everything.

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Thank you so much, Tugce!
We’re truly happy to hear that everything was perfect and that our team and diving instructors took good care of you.
It’s great to know you enjoyed the lunch as well.
We hope to welcome you again for another wonderful experience.

Rated 5 out of 5 stars

We had a wonderful trip with our guide…

We had a wonderful trip with our guide in Sham. She was a wonderful guide showing us the sites and stayed longer than needed when we shopped the old bazaar.

13 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Dear Saman Perera,

Thank you for your kind review. We are delighted to hear that you had a wonderful trip and that your guide provided such attentive and dedicated service during your visit.

It is great to know that you enjoyed exploring the sites and the time spent at the old bazaar.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Ahmed made sure to treat us as VIPs

Ahmed made sure to treat us as VIPs ! I was annoyed with the cameraman who was trying to get me to get photos which stressed me out more than it was suppose to relax me ;But thanks to Ahmad he took care of us ! Negotiated the price of the Shisha , brought me extra food ! If you are are reserving your spot ; MAKE SURE IT IS WITH AHMAD !

12 April 2026
Unprompted review
Egyptra Travel Services logo

Reply from Egyptra Travel Services

Dear Balkis,

Thank you for your detailed feedback. We are very pleased to hear that Ahmed took great care of you and ensured you had a VIP experience.

At the same time, we sincerely apologize for the inconvenience caused by the cameraman, and we understand how this may have affected your comfort. Your comments are important to us and will be shared with the team to improve the overall experience.

We truly appreciate your recommendation and hope to welcome you again in the future.

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