Eflorist Reviews 

293,342
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 6,393 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that placing orders online is smooth and straightforward, making it simple to send thoughtful gifts to family and friends. Customers also appreciate receiving helpful tracking updates, while the fresh and gorgeous bouquets consistently delight recipients on their special occasions. Some reviewers were not happy with unexpected delivery delays, missed time slots, and poor communication from courier services. Additionally, several people mentioned that certain floral arrangements failed to match the online advertisements, sometimes arriving looking sparse, dry, or wilted. A few customers also reported missing extra items like chocolates or experiencing issues when trying to request refunds for failed deliveries.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and size. On... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on arrival times varies... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide range of satisfaction levels.... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among customers. Some... See more

Service

Users describe ambiguous interactions with service, reflecting sharply divided opinions among customers.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Liked the website.Chose the flowers for next day delivery ON the Birthday,DateAugust 3rd.....They DID NOT ARRIVE UNTIL THE EVENING OF THE 4TH AUGUST!!! As the mother, AGE 83, of the BIRTHDAY girl TH... See more

Rated 5 out of 5 stars

My son and his girlfriend were moving to their new home. I wanted to be present with them, even though I live thousands of miles away. Sending them flowers and champagne made me feel part of that spec... See more

Rated 5 out of 5 stars

I’ve ordered now from Ireland to the UK a number of times , very straightforward placing the order, always much better value and more often than not a little gift thrown in , like chocolates. My da... See more

Rated 5 out of 5 stars

Buying the flowers was a really simple but enjoyable experience with everything laid out so it’s idiot proof which was good for me 😜. The flowers ordered arrived on time and the delivery driver was... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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3.1

All reviews

(293,342)

6,436 reviews in the last 12 months

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Rated 4 out of 5 stars

Flaw in the delivery notification/order tracking process.

Difficult to answer because we never saw the final bouquet. All we know is that it arrived on time. However, whereas with greeting card deliveries where we are informed by the company that the card has been delivered, the florist did not let us know the flowers had been delivered. This meant we had to delicately ask the recipient- delicate because our inquiry might have sound like, why havent you thanked us for them. Surely it would not be impossible to rectify this problem. Eflorists tracking system stops when they have passed the order to the florist - as we who ordered the flowers have no idea which florist.

3 August 2026
Rated 2 out of 5 stars

Failed delivery on birthday 😢

Bought a bunch of 50 red roses as a birthday present for a dear friend. Paid extra for delivery on the day. So very disappointed that they did not arrive. I get this might be because of arrangements with the courier but it’s just so disappointing that the delivery did not happen. I don’t think I will be using Eflorist again.

1 August 2026
Rated 1 out of 5 stars

Really disappointing

Really disappointing. Took my money for flowers and then contacted me an hour later to let me know that they won't be able
To deliver. Had to wait 8 days to have my money returned. Not happy especially when the flowers were £75

3 August 2026
Rated 1 out of 5 stars

Nothing like the photo

Seem to have been asked twice for a review....

Flowers were terrible - did not resemble the picture on the internet

Complaint raised - not upheld as they deemed the substitute bouquet to be fresh. That's great but the flowers did not resemble the order.

Recipient very disappointed - wont be ordering from here again

3 August 2026
Rated 1 out of 5 stars

Box arrived opened

Box arrived opened, torn and bent. When I asked the delivery man what happened he just walked away and ignored me. When I opened the box some of the flowers were broken due to the terrible handling.

3 August 2026
Rated 1 out of 5 stars

1sr set of flowers received and were…

1sr set of flowers received and were delivered brown and crispy. delivery was later and the flowers clearly veen left in a boiling delivery van. Replacement bouquet delivered today, box crushed and the roses are flat and dead!!! Will not be using again

3 August 2026
Rated 1 out of 5 stars

Non Delivery

Not so much your fault but your courier Flowers returned to you as none delivered so I was upset seeing it was my mums 87 birthday

3 August 2026
Rated 1 out of 5 stars

Bought a large bouquet for my daughter…

Bought a large bouquet for my daughter for her birthday when it arrived most of the flowers were dead! I ordered and paid for a large bouquet but that wasn’t what was delivered! I contacted Eflorist to tell them about this and they asked for a photo which was reasonable but I was away this was a week after they contacted me, I’ve heard nothing since until yesterday when they asked me to review the company! So here’s your review, I would not recommend anyone to buy flowers from this company, you will just loose your money I just wish I’d read the reviews before I purchased mine

22 July 2026
Unprompted review

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