eezyimport Reviews 

681
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the platform's highly intuitive user interface and the dedicated support team that guides them smoothly throughout. People frequently mention that staff members are exceptionally patient, quick to respond, and extremely helpful with documentation. Some reviewers were not happy with specific platform limitations, noting a slight learning curve and certain restrictions on editing filings. However, most consumers found the step-by-step professional assistance extremely valuable for successfully managing complex customs paperwork. Users consistently praise the streamlined online system as a reliable tool for handling international shipping tasks.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform makes importing simple and... See more

Response time

Consumers find response time to be extremely satisfactory, highlighting that people receive very swift... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who guide... See more

Service

Reviewers mention positive feedback about service, noting that the entire process is smooth with great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eezyimport made the import process much easier for me as a first-time vehicle importer. They helped with the customs paperwork and answered my questions along the way. The process had a lot of steps,... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This service has made a very confusing process, for a layman such as myself, very simple. The chat service from your associates is the best I've encountered. Also, your pricing is excellent! Thank... See more

Company replied

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied


Company details

  1. Customs Broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(681)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipper

Ease of use of the application once the shipper has all the information

18 May 2025
Rated 5 out of 5 stars

It was easy and great

It was easy and great! My customs broker doesn’t work on the weekends and I had no one to turn to for filing an ISF with the deadline looming. Glad I found this online service.

17 May 2025
Rated 4 out of 5 stars

Fast response and helpful guidance

The quick response to my questions was excellent. I had trouble uploading a document. Reached out to them and received the help needed right away. They also review your forms and help you fill them out correctly.

12 May 2025
Rated 5 out of 5 stars

Expert Import Guidance

The import process is complex with a lot of moving parts and critical timing for anyone who hasn't done it before. I could call or email eezyimport anytime and get an immediate answer. For me that is absolutely crucial.

29 April 2025
Rated 5 out of 5 stars

Everything went very smooth

Everything went very smooth. The web interface is simple and the Q&A section is very informative, if there's were any additional questions that I had I could just direct message and get an immediate response. I couldn't be more happier with eezyimport's website and the customer service team, Mark and Jegors are A+. Thank you.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

I am totally new to importing from…

I am totally new to importing from overseas but Eezyimport was a breeze to work with. I of course made mistakes and they walked me through as I corrected my errors. I would definitely use them again. Best of all, they even sent the link to where I was supposed to go in their emails and make fixes right away. A full 5 stars from me for sure.

10 March 2025
Rated 1 out of 5 stars

Very insistent

Very insistent, asking too many questions when I repeatedly inform that the information was no available yet from the exporter.

20 February 2025
eezyimport logo

Reply from eezyimport

Dear Oscar,
We appreciate your feedback and understand your frustration. At eezyImport, we work hard to ensure ISF filings are submitted accurately and on time to prevent penalties and cargo delays. We’re always here to assist and guide you through the process to ensure a smooth filing experience. If you need further clarification, feel free to reach out—we’re happy to help!

Rated 5 out of 5 stars

Filed ISF 10+2 quick and painless

Filed ISF 10+2 quick and painless. Eezyimport was amongst the top sponsored Google search results, seemed more modern, safe and trustworthy than its counterparts. Excellent website and service

19 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look