EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. Educational Institution
  2. Educational Supply Store
  3. Educational Testing Service
  4. Software Company
  5. Study at Home School

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My child really enjoys being…

My child really enjoys being homeschooled using EdPlace. He has gained a lot more confidence in himself.

27 January 2023
EdPlace logo

Reply from EdPlace

Hi Tracy, 
Thank you so much for your review. 
It fills us all with so much joy to hear how your son has grown in confidence. We’re here to help you every step of the way of your child’s learning journey. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Homeschooling

All very straight forward, my son is navigating his way around lessons easily.
Feel confident help is there if needed.
So far, a great experience

9 January 2023
EdPlace logo

Reply from EdPlace

Hi P M,
Thank you so much for your review. 
It fills us all with so much joy to know how well you're getting on with EdPlace. We’re here to help you every step of the way of your son's learning journey. 
All the best,
The EdPlace team

Rated 3 out of 5 stars

The website needs a re think

The website needs a re think, unless its user error and I'm doing something wrong. On the parents page when you assign work it selects a list, from this list you assign to your child (your child can then view it on their page and complete it)
Two things:
1. Not all the assigned work can be viewed on my sons page?
2. On the parents page there is nowhere to tick complete so unless you delete it from the parents page, but you don't know if its been completed or not)
There is a sereprate tab that you have to navigate through to see the completed tasks.

It suggests for better experience download APP which we need, then on the app it says for better experience use the website.

All very confusing.
If you want to print worksheets off like I did, there is no way of rearranging page to fit more questions on a page. It prints out a question per page, which is great if you have a 4 year old or very young child and you dont mind about the environment as there are at least 10 questions.

Would be good if brief video was attached for each question too. Like other sites have.

I never write reviews, not one to moan, but this needs to be known before you spend £99.

20 January 2023
EdPlace logo

Reply from EdPlace

Hi there,
We will pop you an email with some helpful tips about how to get the most out of EdPlace, and a little more about how our resources are designed to be used.
Best wishes,
The EdPlace Team

Rated 5 out of 5 stars

Extremely helpful and informative

Extremely helpful and informative, easy to follow and the updates and webinar was a real help. I shall be recommending you.
Many thanks

20 January 2023
EdPlace logo

Reply from EdPlace

We're really happy you find our resources and service so helpful, Haley! 
Keep up the great work at your end!
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Happy kid, happy parrents

Very professional all the necessary information my son needs for future exam.

13 January 2023
EdPlace logo

Reply from EdPlace

Hi Edyta, 
Thank you for your kind words. We’re so happy to hear you're confident your son has access to the revision resources he needs for his exams through EdPlace. 
Best of luck to him!
The EdPlace team

Rated 5 out of 5 stars

Good for practice and kids enjoy

Good resources

6 January 2023
EdPlace logo

Reply from EdPlace

Hi Yashfin,
That's brilliant! It really fills us with great joy knowing how helpful and enjoyable your children find our activities to practise their learning. Keep up the great work at your end!
All the best,
The EdPlace team

Rated 1 out of 5 stars

Can't download any worksheets

Can't download any worksheets. No search option

21 December 2022
EdPlace logo

Reply from EdPlace

Hi Shalini, 
Oh, that doesn’t sound right. Those two options are available at EdPlace. Please contact our support team at help@edplace.com  with more information and we will help you with this issue. 
All the best,
The EdPlace team

Rated 5 out of 5 stars

Immaculate work with creating a…

Immaculate work with creating a stunning website that all ages of children can learn.

23 March 2022
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Ruby, 
We're really pleased that you love the content on EdPlace. 
Keep up the great work on your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars
EdPlace logo

Reply from EdPlace

That's so awesome!
It really fills us with great joy knowing how helpful you find our 
curriculum-aligned activities. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team

Rated 4 out of 5 stars
EdPlace logo

Reply from EdPlace

Hi T.Drake,
This is fantastic! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

My daughter loves Ed Place and is happy…

My daughter loves Ed Place and is happy to do her work.

22 November 2022
EdPlace logo

Reply from EdPlace

Hi Sarah Brown,
This is amazing! 
Thank you for sharing your feedback with us. Your story resonates with us all and certainly makes all our efforts to constantly improve what we offer well worth it. We’re here every step of the way on your child’s learning journey. All the best, The EdPlace Team

Rated 5 out of 5 stars

Perfect for my homeschooling kids

My experience with Edplace has truly helped me have more peace of mind home schooling our 2 children.
The structure and many many worksheets and assessments make things easier for us, and being able to check in on the the parent portal makes it so comfortable for us to check in whenever and wherever, and big ups to the weekly reports it's really a great home school system.

25 November 2022
EdPlace logo

Reply from EdPlace

Hi Turchia,
Thank you for your kind words. It really means a lot to us that you have found our National Curriculum aligned activities and assessments to be of great help in home educating your children, and following along in your parent dashboard has given you that flexibility when checking your children's progress.  It's great to hear you are benefiting from our weekly progress reports too! We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

We love EdPlace

I love EdPlace, the range of learning is great and appropriate, while the explanations aid understanding.

18 November 2022
EdPlace logo

Reply from EdPlace

Hi Rebecca, 
We are so happy to hear you love EdPlace.
 We're really pleased that you’re enjoying using the website/app. If there is anything we can do for you, just let us know at help@edplace.com (mailto:help@edplace.com). Have a wonderful day!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brillian

16 November 2022
EdPlace logo

Reply from EdPlace

Hi MsPaulaGoodwin,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

The assignments and assessments are…

The assignments and assessments are well thought-out and covers so much of the curriculum. The assessments can be erased and retaken for a better grade too.

16 November 2022
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Lisa, 
That's so awesome!
It really fills us with great joy knowing how helpful you find our Assesments and assignments. We hope that we continue to exceed your expectations. Keep up the great work at your end!
 
All the best,
The EdPlace team

Rated 4 out of 5 stars

Fabulous tool

Fabulous tool. Follows curriculum and plenty of worksheets and assessments. Just a little difficult to use sometimes when doing certain tasks

10 November 2022
EdPlace logo

Reply from EdPlace

Hi Gemma, 
This is fantastic to hear! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 5 out of 5 stars

It is really helping my child who is…

It is really helping my child who is learning at home. When my child first started home schooling I had books etc but wanted him to do a test to see how good he was in his subjects becuase when he went to school they said his grades was high but we wanted to know for ourselves and Ed Place really helped us by my child doing the assessment we now know what we have to work on.

1 November 2022
EdPlace logo

Reply from EdPlace

Hi Anna,
We're so pleased you love our dynamic assessments - keep an eye out for our ever-growing collection of topic assessments too!
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

EdPlace is a fantastic system for…

EdPlace is a fantastic system for homeschooling. Very affordable and very easy to use for myself and my children.

4 November 2022
EdPlace logo

Reply from EdPlace

Hi Diane, 
We are really pleased that you’re enjoying using EdPlace! If there is anything we can do for you, just let us know at help@edplace.com.
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Well worth it

I took out the free taster for my 10 yr old & he liked it. When the free session was up I purchased the package without hesitation. We do it together for 1/2 hour after tea & before tv. He loves getting 100 % and with my help he can. He can do as many questions as he wants on maths, english & science. He’s learning things he hasn’t done in yr 6 so it’s a win win for us. Thank you Edplace, feel like he gets more from this than paying for a private tutor!

4 November 2022
EdPlace logo

Reply from EdPlace

This is amazing! 
Thank you for sharing your feedback with us. Your story resonates with us all and certainly makes all our efforts to constantly improve what we offer well worth it. We’re here every step of the way on your child’s learning journey. 
All the best,
The EdPlace team

Rated 5 out of 5 stars

Worth the money!

It is a very easy platform to use on the student and parent side. I love that it is aligned with the curriculum and that there is more than one subject. The pre-question explanations are very easy to follow and understand.

28 October 2022
EdPlace logo

Reply from EdPlace

This is amazing! 
We’re really happy to hear how useful you find our UK Curriculum aligned resources.  We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team

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