Edinburgh Airport Official Parking Reviews 

24,276
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,533 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and the convenient, close proximity to the airport terminal. People also mention that booking online is straightforward and the check-in or drop-off process is completely hassle-free. Travelers appreciate the reliable shuttle bus services and the smooth entry procedures upon arrival. Some reviewers were not happy with the expensive pricing and inadequate signage throughout the area. A few travelers noted that finding their way around the car park can occasionally be somewhat challenging. Additionally, visitors experienced unexpected extra charges or delays when shuttle buses took longer than expected.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the facility's proximity to the... See more

Service

Reviewers mention positive feedback about service, noting it is easy to use, efficient, and very convenient.... See more

Staff

Customers consistently report satisfaction with the staff, highlighting that team members are always... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting a smooth, efficient, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting reasonable, competitive rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to find but slightly confusing as to which park to go into at first. Prices extortionate especially if you have not pre booked. Spaces tight for modern day cars but there were plenty spaces avail... See more

Rated 5 out of 5 stars

Straight forward entry to the parking area. Parking area is great size and well laid out to park easily and safely. Shuttle bus frequency is spot on and bus stops in the parking area are well position... See more

Rated 5 out of 5 stars

I use plane parking at Edinburgh airport every time I need airport parking. Always spaces, the bus to and from the airport is reliable with friendly drivers. Book in advance prices are reasonable.... See more

Rated 5 out of 5 stars

Really easy to book online, number plate recognition allowed barriers to open promptly on entry and departure so no fiddling with paper tickets or risk of loosing any tickets. Long stay car park was... See more


Company details

  1. Parking Lot
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24K reviews

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4.3

All reviews

(24,276)

4,390 reviews in the last 12 months

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Rated 4 out of 5 stars

it was ok.

it was ok.
parking was good and but was very frequent at 6pm .
bad points
1.not many stops in car park and had a bit of a walk to bus stop (bus drove by us)
2. on arrival back at 2am there was a bit of a wait for bus (20min) again long walk to get car.
3. bus on return was old and no where to put cases so was not safe with cases rolling around

11 August 2026
Unprompted review
Rated 3 out of 5 stars

A short walk to the terminal

Slightly more expensive, but no waiting for busses and much cheaper than the Terminal or Multi Story which are a rip off. Entry and exit are automated, so no need to hang onto a ticket to get out.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

The parking service went well

The parking service went well. It's quick to enter and exit. The bus transfer service worked well also.
I base parking on price as It's always way too expensive at airports! The price for my length of stay was acceptable and based on the service I would book in here again
The only downside I noticed was there are only two drop off points which if your car is not close to one and the weather is bad you may be in for a wet walk to your car (however, I'm sure the driver would drop you close if you had a word with him)

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Parking at the official Edinburgh…

Parking at the official Edinburgh Airport sites is consistently a great experience compared with the alternatives.

Facilities are first class, booking seamless and genuinely drive-in and drive-out simplicity.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous service

Absolutely horrendous service. I spent 2 days(4days before arrival) trying to find a way to refund my refundable parking after losing my passport and having to cancel trip.
Nowhere on website to cancel. Only an email address left as a message on an answer machine and no other way to cancel.
Still no reply to email or contact form but received a text after leaving a voicemail to tell me to use the online form. Reluctant to use again for next trip.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to park and return

Easy to park, though more Blue Badge bays needed. Check-in and key drop works well, and help at hand if needed. Short walk to terminal, though it would be much appreciated if wheelchairs and luggage trolleys were available in the check-in building. On return, late at 2 a.m., easy to retrieve key, find car, then on our way within minutes.

3 August 2026
Unprompted review
Rated 2 out of 5 stars

First time I have had a problem.

First time I have had a problem.
On uplifting my car the passenger window was open and the glove compartment also.
The settings on the multi media screen had been changed.
Have photos

2 August 2026
Unprompted review
Rated 5 out of 5 stars

so easy to use

so easy to use, and get keys on my return journey. Good to know the car is also secure while Im away for a long trip

27 July 2026
Unprompted review
Rated 4 out of 5 stars

I think I checked in on the first day…

I think I checked in on the first day of the no paper ticket. When I came to leave the car park after the holiday, the car number was not recognised and I had no ticket with a reference number,so had to explain that I had paid. Just a little aggrevation at the end of the holiday. Quickly sorted and I will continue to use Plane Parking for future holidays, but without the ticket, I don't know how to get my discount on the next holiday.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Generally good, footpath needed

Parking was well signposted, and pre-arrival instructions were clear. There was plenty of spaces. Shuttle bus was regular.

Improvement could be made to the Plane Parking area with flat/level footpaths from the bus stops into the centre aisles. We were struggling to find spaces between cars to fit through with children and large cases, especially where the ground was gravel not tarmaced.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Straight forward entry to the parking…

Straight forward entry to the parking area. Parking area is great size and well laid out to park easily and safely. Shuttle bus frequency is spot on and bus stops in the parking area are well positioned for reasonable walk to your car. Exit procedure straightforward and hassle free. Would certainly use again and recommend to friends who may be looking for reasonable parking in future.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to book online

Really easy to book online, number plate recognition allowed barriers to open promptly on entry and departure so no fiddling with paper tickets or risk of loosing any tickets.
Long stay car park was colour coded and well sign posted from the road making it easy to find. Plenty of parking spaces inside (just remember to make note of what row you park in) and just a 5- 10 min walk to the terminal.

8 August 2026
Unprompted review

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