Poor Service delivery when requesting bill copies. The service agent, Ace, has asked for the same security information for the third time and it was provided in the initial request. The fact th... See more
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Some confusion arising out of my having two accounts and my not being certain as to which one EDF was referring. The customer service man, Joe Mori, was patient throughout my somewhat confused n... See more
We have had a terrible experience with EDF. Our electricity metre box caught fire and could have caused a severe house fire. EDF customer services have been unsympathetic and actually rude at points.... See more
Useless. Website never works. Move been trying to access my account to assess my current contract and look at future options and I can never access the site. Firstly, the website was overloaded by... See more
Company details
Information provided by various external sources
EDF Energy is an integrated energy company in the United Kingdom, with operations spanning electricity generation and the sale of gas and electricity to homes and businesses throughout the United Kingdom.
Contact info
United States
- www.edftrading.com
1.9
Poor
84 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Edf has charged me £2400 in on one month
24 January 2022
Unprompted review
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