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Eden Mobility - Wakefield Reviews 

105
•
TrustScore 5 out of 5

4.9

Westgate 25a, WF1 1JZ Wakefield, England, GB

•

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Rated 5 out of 5 stars

Wendy the lovely lady running the Edan shop was super helpful and friendly, explained everything in simple terms that my mum will have no difficulty following. She also sorted the purchase of the mobi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service in the Wakefield store and online. We purchased a 2-in-1 walker wheelchair and it is perfect! Would highly recommend Eden for quality and price.

Company replied

Rated 5 out of 5 stars

Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Westgate 25a, WF1 1JZ, Wakefield, England, United Kingdom

  • 01924 566 439

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(105)

1,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Wendy the lovely lady running the Edan…

Wendy the lovely lady running the Edan shop was super helpful and friendly, explained everything in simple terms that my mum will have no difficulty following. She also sorted the purchase of the mobility scooter, very quickly. Would definitely recommend a visit

1 October 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Fantastic 2-in-1 walker wheelchair

Fantastic service in the Wakefield store and online.
We purchased a 2-in-1 walker wheelchair and it is perfect! Would highly recommend Eden for quality and price.

18 September 2026
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Came into store looking for a light…

Came into store looking for a light weight attendant wheelchair for our parents, we were shown lots of different shapes n sizes, Wendy went through all the different styles and controls very helpful came out with the perfect wheelchair and a great price with lots of extras included fab service throughout

21 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Wendy at the Wakefield branch was very…

Wendy at the Wakefield branch was very knowledgeable and helpful. Will definitely arrange a home visit.

18 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Wendy was really lovely and helpful

Wendy was really lovely and helpful, brilliant conversation, definitely coming back to the store, she is very polite

11 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Excellent service from Wendy at the…

Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.

10 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Wendy was fabulous

Wendy was fabulous, full explanation given. Great service.
Very happy with purchase

8 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Mum had a walker delivered that was…

Mum had a walker delivered that was damaged and Wendy at Wakefield shop helped as soon as we took it to shop . Exchanged the damaged walker for a new one. Definitely will be back

8 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Fabulous!

Wendy was fabulous! Helped me navigate my first powerchair purchase! Friendly and knowledgeable! Highly recommended.

7 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Great service

The staff member was super friendly, welcoming and informative. Explained everything about the item I bought and how to get the most out of it. I would definitely recommend Eden Mobility.

4 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Wendy and Jill were absolutely fab

Wendy and Jill were absolutely fab. Very helpful could not have done more for us. Great service.

2 September 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Amazing staff

Amazing staff, great support especially from Wendy. Amazing job.

29 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Wendy was great

Wendy was absolutely lovely. Couldn't be more helpful. She asked what I needed and showed me the best scooter for my needs. Such a lovely experience.

28 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding

28 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Amazing service by Wendy

Amazing service by Wendy, gave us all the information we needed and really made us feel welcome and supported.

25 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Very helpful and polite with mother in…

Very helpful and polite with mother in law. Very good choice of scooters and gives good advice. Will recommend them to people.

18 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Enden mobility at Wakefield

Wendy at Wakefield is the most kind honest funniest person she has a relaxed atmosphere as well as there is no pushy sales 10/10 experience I would recommend

14 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Wendy

Wendy. Was very helpful with us. Brilliant

11 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

A very personable and professional…

A very personable and professional service from Wendy, who laid all the options available us so clearly and kindly. Highly recommended!

6 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly knowledgeable staff.

5 August 2026
Unprompted review
Eden Mobility - Wakefield logo

Reply from Eden Mobility - Wakefield

We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

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