I visited the Oldham shop recently feeling apprehensive and looking to buy a mobility scooter. I was put at ease by Rachel very quickly. We discussed my needs and she was very helpful finding the corr... See more
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Me and my mum visited the shop in Oldham and was served by Rachael and she went above and beyond to help sort my mums service out for her electric wheelchair. Every-time we visit the shop Lucy and R... See more
Company replied
Having recently visited the Oldham store we can highly recommend Rachel, she is very polite and knowledgeable about the products in store. If you are after anything to do with mobility pop in store an... See more
Company replied
We visited Eden Mobility to look at lightweight walkers for my grandma, and the service we received from Lucie was outstanding. She took the time to show us the different options available, gave hon... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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I visited the Oldham shop recently…
I visited the Oldham shop recently feeling apprehensive and looking to buy a mobility scooter. I was put at ease by Rachel very quickly. We discussed my needs and she was very helpful finding the correct scooter to suit me. I was allowed a test drive, which gave me confidence with Rachel's guidance. She went over and above to help ( we even had quite a laugh), great company. I came away with my purchase, very happy, therefore I have now got my freedom to go out and about again. Great service, great shop. Would recommend to anyone that may need your help in the future. Thank you Rachel and the other lady,( sorry I have forgotten your name). Joan.
3 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Rachel and Amo
Rachel and Amo was very helpful and polite today, also very cheerful and informative will recommend to anyone how great they was in store
3 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Great customer service from Rachel she…
Great customer service from Rachel she was so helpful and friendly very happy with the walking stick thanks
2 July 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Nice people to deal with.Lucie was…
Nice people to deal with.Lucie was really helpful.
29 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for a lovely review.
Warm regards,
Eden Mobility
Really good staff and very helpful this…
Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got
23 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amazing service by amo and Rachel
Amazing service by amo and Rachel . Both pleasant and helpful
Thanks ladies
22 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
Fantastic service by Amo And Rachel
Fantastic service by Amo And Rachel
On Amo first day she amazing.
22 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
Really helpful at Eden in Oldham lucie…
Really helpful at Eden in Oldham lucie and Rachel are really smily and pleasant
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Excellent Service
Me and my mum visited the shop in Oldham and was served by Rachael and she went above and beyond to help sort my mums service out for her electric wheelchair.
Every-time we visit the shop Lucy and Rachael are very friendly, helpful and professional. I would recommend this shop to anyone.
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel was absolutely brilliant
Rachel was absolutely brilliant with me and my dad! The service was absolutely amazing as well! Free brew in the morning as well! Absolutely brilliant, would recommend to absolutely everyone who asks.
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel the star.
Having recently visited the Oldham store we can highly recommend Rachel, she is very polite and knowledgeable about the products in store. If you are after anything to do with mobility pop in store and see her. 5 ⭐⭐⭐⭐⭐ from us.
12 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel has been very helpful
Rachel has been very helpful. I was looking for a walking stick and found one that was right for me Brilliant 👍
17 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback! We’re really pleased to hear that Rachel was able to help you find the perfect walking stick. She’ll be delighted to know she made your visit such a positive experience.
We hope your new walking stick serves you well, and if you ever need anything else, we’re always here to help!
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you for your kind feedback! We’re so pleased to hear that Rachel provided such polite and helpful service during your visit.
Your lovely comments mean a lot to us, and we’ll be sure to pass them on to Rachel—she’ll be delighted to hear them!
Warm regards,
Eden Mobility
Came in for a brew and left with a new…
Came in for a brew and left with a new Latics blue machine. Thanks for the happy way the transaction was conducted. Rachel was very pleasant and could sell snow to the eskimos
13 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for this brilliant review! We love that a quick stop for a brew turned into you heading home with your new Latics blue machine—what a great result!
It’s wonderful to hear that Rachel made the whole experience so enjoyable. We’ll be sure to pass on your kind words (and we have to agree—she does have a special talent!).
We really appreciate your support and hope you enjoy your new scooter. If you ever fancy another brew, you know where we are!
Warm regards,
Eden Mobility
Because Lucy and deadhead are fantastic…
Because Lucy and deadhead are fantastic dale persons the walk u through step by step
10 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind words!
Providing clear, supportive guidance is exactly what we aim for, and it’s great to know they made your experience a positive one.
We’ll be sure to pass on your lovely feedback—they’ll really appreciate it!
Warm regards,
Eden Mobility
We visited Eden Mobility to look at walkers.
We visited Eden Mobility to look at lightweight walkers for my grandma, and the service we received from Lucie was outstanding. She took the time to show us the different options available, gave honest advice about the range, and demonstrated the products without any pressure to make a purchase.
Lucie even measured the walker to make sure it would fit in our car, which was incredibly helpful. We did decide to buy one, and my grandma is absolutely delighted with it. It has given her so much more confidence and independence when she's out and about on her own.
Lucie set everything up for us, explained all the safety features, and made sure we were comfortable using it before we left. We couldn't be happier with the experience and the product. Thank you, Lucie, for your excellent customer service – we'll definitely be back!
8 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave such a wonderful review!
We’re absolutely delighted to hear about your positive experience at Eden Mobility and that Lucie was able to support you and your grandma so thoroughly. Providing honest advice, taking the time to demonstrate products, and ensuring everything fits both your needs and your lifestyle are exactly the standards we strive for, so it’s fantastic to know Lucie delivered this so well.
It’s especially lovely to hear that your grandma is enjoying her new walker and that it has given her greater confidence and independence—that really means the world to us.
We’ll be sure to pass along your kind words to Lucie, who will be thrilled to hear your feedback. Thank you again for choosing Eden Mobility—we look forward to welcoming you back in the future!
Warm regards,
Eden Mobility
Lucy and Racheal gave excellent and…
Lucie and Racheal gave excellent and wonderful services. Extremely professional and absolutely welcoming people. Would highly recommend, definitely.
5 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Lucie and Rachel put me on the right…
Lucie and Rachel put me on the right path to what I needed in buying a mobility scooter,afraid this is all new to me but was put at my ease.thankyou.
2 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
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