I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... See more
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Well!!! First time I have been in this shop.... What a great experience!!! Real great quality goods. Great range on Display. Lucie was exceptional. Extremely informative. Welcoming and com... See more
Company replied
Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... See more
Company replied
I was greeted with smiles and pleasant attitudes! Very professional! Both Cat and Lucie were fantastic and really got their jobs done. They helped me and my elderly father out tremendously and I would... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Good selection of products and helpful…
Good selection of products and helpful staff.
5 October 2026
Unprompted review
I cannot fault the service here
I cannot fault the service here.
Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping those who, don't get out and about much, interacting with like minded people.
She goes up and beyond her role and her interaction and attention to detail is second to none. Excellent service 👏
2 October 2026
Unprompted review
Rachel has been very helpful in helping…
Rachel has been very helpful in helping us get a appointment for a stairlift for my grandma, she was very friendly and welcoming.
3 October 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very happy with my purchase from Edan…
Very happy with my purchase from Edan Mobility. I bought a bed guard and the service was excellent. Rachel was friendly and helpful. would definitely recommend.
25 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Fantabulous
Well!!! First time I have been in this shop....
What a great experience!!!
Real great quality goods.
Great range on Display.
Lucie was exceptional.
Extremely informative.
Welcoming and compassionate.
The atmosphere in the shop was luvly, customers who were regular visitors were so nice.
I will definitely use this shop in the future for help with my own
Disabilities, Fabulous place.👌❤🙏
1 October 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I was greeted with smiles and pleasant…
I was greeted with smiles and pleasant attitudes! Very professional! Both Cat and Lucie were fantastic and really got their jobs done. They helped me and my elderly father out tremendously and I would gladly recommend them and Eden Mobility to any and all interested! All the best to Lucie and Cat! Sincerely Edwin Fox.
23 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Rachel & Lucie have been amazing what a…
Rachel & Lucie have been amazing what a great service. Would definitely recommend.
22 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Rachel was very friendly
Rachel was very friendly. Showed us all the deals and explained how they all worked. Very welcoming will recommended to all my friend.
18 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Coffee morning was a lovely turnout
Coffee morning was a lovely turnout, Rachel was brilliant lot's of laugh brews and biscuits. Always lovely and welcoming at Oldham store
18 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Fantastic service every time
Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever seems too much trouble. If there's a problem, she does everything she can to get it sorted quickly and makes the whole process so much easier. You can tell she genuinely cares about the people she helps. A lovely, inviting shop with brilliant customer service. Would definitely recommend!
3 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
thankyou Rachel for your assistance in…
thankyou Rachel for your assistance in choosing the mobility scooter for pearl she loves it thankyou
11 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
rachel was amazing helped us find the…
rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful
8 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Friendly and kind service as always
Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.
1 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Our nice experience this morning
I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome
( Lucie and Jonathan). We browsed around the shop, the staff advised us, gave us a mobility magazine for us to take away, we will definitely return and recommend to our other service users for future purchases.
2 September 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I have been going in the shop for many…years well recommended
I have been going in the shop for many years to buy equipment so I have got to know Lucy and I just want to say if there was a reward for the no 1 sales person she would the one
She is so passionate about her customers and genuinely wants to make sure you get what is best for you
Nothing is ever any trouble
Only last week we went regarding a scooter for one of our Clients we had been given some funding towards and she was there right away seeing how we can find what we needed she explained everything about it and knew what she what she was talking about we even ended up with a Bag for the back of it unbelievable service
Caring great listener and Genuine
I would recommend this shop to everyone
17 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Lucie is very helpful and caring
Lucie is very helpful and caring, nothing is too much for her.
20 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Friendly & helpful service
Rachel was very friendly & helpful demonstrating the walkers for my mum, thank you 🙏
17 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
My experience today in selecting a…
My experience today in selecting a automatic folding scooter has been fantastic Rachel at Eden Mobility was so professional, patient, and a lovely personality. After test driving 2 models I decided that the Smartie Plus suited my needs I would definitely recommend Eden Mobility
17 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden mobility, Oldham
I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and manage the product. They are the most pleasant, polite, chatty, friendly and knowledgeable team i could ask for. Again thank you for making my life easy today.
11 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was friendly
Rachel was friendly, knowledgeable and professional, listening to my needs and offered many alternatives without being pushy.
8 August 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
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