Ecohome Insulation Reviews 

1,318
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and effectiveness, noting its ease of use and significant insulation benefits for warmth and cooling. The ordering process is frequently described as easy, supported by knowledgeable and helpful staff providing excellent service. Many consumers highlight the fast and prompt delivery, often receiving well-packaged orders the next day. However, some customers noted occasional delivery issues, including delays, split packages, or items arriving at the wrong address. A few reviewers also experienced difficulties with third-party carriers, describing them as unhelpful or causing inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting its effectiveness in reducing heat and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and next-day delivery options.... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as excellent,... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the helpfulness... See more

Service

Customers consistently note positive experiences with service, describing it as highly reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Good kit, easy to work out what was needed and fairly straightforward to use. The videos were helpful, but it did take a little working out. Good result and seems to work really well. Definitely reduc... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more


Company details

  1. Insulation Materials Store

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,318)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eco Insulation

Emailed me and let me know there was going to be an issue we delivery,
when we were out of postal delivery services for next day delivery.Got the delivery company to drop it for me when they said they couldn’t leave it in a safe place for us as we wouldn’t be in on delivery day when it was due. It was left in a safe place from the delivery company M&H carriers,
thanks to the driver who went above and beyond to make sure we got it in a dry and safe state and secured in our shed rather than just leaving around the back of our house. 👏
Also the insulation is easy to lay and use.
No itching with it. Big bonus.

18 January 2026
Rated 5 out of 5 stars

Fantastic customer service

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer service team got back to me on a Saturday.

They were incredibly reassuring and promised that the issue would be resolved first thing Monday morning. As it turned out, my neighbor was kind enough to bring the parcel over the very next day, but the peace of mind EcoHome provided was top-notch. It’s rare to find a company that stays that responsive over the weekend!

27 January 2026
Rated 4 out of 5 stars

Delivery very prompt

Delivery very prompt, Although 2 packages delivered separately but not told this.
Most materials very good to use, some screws not so good, ie ones to go into pvc and the insulation.

18 January 2026
Rated 5 out of 5 stars

Buy this product!Easy ordering process and rapid…

Easy ordering process and rapid delivery, paid or otherwise. Initial order was followed by a query/question that I emailed to which I received a rapid and helpful response. The non-itch insulation is as it says on the tin, clean, non- shredding and user friendly, so much so that I reordered almost immediately in order to do further work.

14 January 2026
Rated 5 out of 5 stars

I ordered a loft kit

I ordered a loft kit. It was delivered the following day. It contained everything I needed and the online instructions were great. The loft is lots warmer and looked much better too.

13 January 2026
Rated 5 out of 5 stars

Insulation under underlay under carpet

Insulation under underlay under carpet, feels warmer. A lot less stress than lifting floorboards and putting insulation underneath. I messed up with under ordering and company were genuinely made every effort to get to me on time. Tape included with plenty left over. Very impressed. Under Carpet Insulation

10 December 2025

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