Eclipse Kitchens & Bedrooms Reviews 

83
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Over the moon with my wardrobes… Jay designed exactly what I told him that my vision was and it has surpassed what I imagined. Tom surveyed the job and is a lovely young man. Mike the fitter was... See more

Rated 5 out of 5 stars

eclipse fitted my bedroom and the result is first class, i would recommend these guys to anyone, thankyou guys, jon gary and phil are top blokes

Rated 3 out of 5 stars

Sales Process - Sales guy wasnt to pushy. Not the cheapest quote we had (middle to higher price) but nice showroom with good examples of work made me feel confident we had chosen the correct suppl... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Eclipse from planning stage with Jay ,who is extremely knowledgable in design and all aspects of helping you plan .He visited our home without any pushy sales talk ,followed by... See more

Company details

  1. Furniture Store

Information provided by various external sources

Eclipse design and manufacture kitchens and bedroom of the highest quality for customers in Wigan, Bolton, Warrington, Blackburn and the North West.


Contact info

4.1

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(83)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW 😮 xx

A Huge Thank you to The Eclipse team from first planning to the end product, I love My New kitchen 😊 friendly polite staff and fitters I could not of asked for anything better 100% Highly Recommended.
Every detail perfect and absolutely faultless
Thank you 😊

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Just like to thank Eclipce for my

Just like to thank Eclipce for my wonderful new fitted bedroom. The service I have received from everyone from start to finish has been second to none and I can highly recommend Eclipce to anyone interested in having a new fitted bedroom. Thankyou so much once again.

3 November 2020
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Joan, we are happy your happy with your new bedroom project and would love to see some images? if you would send them over to leannew@eclipsekitchens.co. uk that would be fab!

Rated 5 out of 5 stars

Go Eclipse!

I am blown away by my new kitchen and utility room. It looks amazing and was worth the wait. Ordered in January, fitted October (due to Covid!!) Thanks to Mark, Wayne, Steve, Ian (in fact all the team at Eclipse) for their time and effort in bringing my dream kitchen to life.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Bond

LOVE, LOVE, LOVE our new, stunning kitchen/diner. Full praise to the Eclipse team who made our dream kitchen come true. Special thanks to Barry and Phil. Barry with ‘ooddles’ of patience, expertise and easy manner brought our vision to life. No matter how many times we changed our mind on design, units, worktops, fittings etc, Barry was always understanding, gave lots of ideas and allowed us the time we needed to be fully confident in our choices. Phil our co-ordinator was fantastic. His lovely friendly, cheery and ‘not a problem’ manner ensured we were able to tweak a few things during the refurbishment to our satisfaction. Nothing was too much trouble for him. Any problems during the job was dealt with quickly and resolved.
We have nothing but praise for the team as our refurbishment was interrupted by the ‘Covid’ lockdown. Barry & Phil went out of their way to make sure our kitchen/diner refurbishment got finished. It took a little longer than anticipated due to circumstances outside of Eclipse control but every effort by the kitchen fitters, plasterer, electrician to get the materials needed to complete has been greatly appreciated by us. Ian who stripped out our old kitchen, knocked walls and ceilings down worked with gusto and always ensured he cleared and swept up each evening before he left, as did all involved.
All in all a great job done and we have no hesitation in our recommendation of Eclipse Kitchens. A fair price paid for a quality, stunning dream kitchen.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing bedroom.

Amazing bedroom.
We use Eclipse every time we need fitted furniture / kitchen etc as the design, quality and service is outstanding. My parents 10 year old kitchen still looks like new. This time my son’s bedroom was fitted with an amazing matt charcoal contrasted with London concrete and the effect was fantastic. The design made a huge difference to small room and the standard of fitting was superb - very courteous and always tidy. Once again we are delighted with the results and always recommend Eclipse as the quality and design stands the rest of time and the after service is second to none.

12 March 2020
Unprompted review
Rated 1 out of 5 stars

Had an unpleasant experience with this…

Had an unpleasant experience with this company. Purchased to us very expensive wardrobes for a new build carpeted house. No questions were asked about what type of property the wardrobes would be put in. When the ' contract' arrived, it basically said that the house would be treated as a building site and any slippage of wardrobes was at homeowners own risk. Very inflexible unhelpful customer services and rude guy who came round to 'inspect progress' unannounced. , felt very uncomfortable in my own home and would not use this company again.

28 February 2020
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi there, we have never claimed to be 'cheap' but what we do promote is high quality furniture at fair prices. As you can imagine that once we have started fitting it does become a workplace (its impossible not to) but we do take all precautions to try and keep things as tidy as possible and our fitters always tidy up afterwards. In regard to the 'slippage of wardrobes' were not sure what you mean, if you are referring to our waiver to fit wardrobes on top of carpets then we always recommend to not fit on top of carpets as you can imagine if heavy weight is placed on top of a carpet over time the wardrobes will sink and then the ceiling scribes at the top of our fitted wardrobes will show a slight gab which i am sure the consumer would certainly not be happy with as we certainly arnt happy with that result so as standard we recommend cutting the carpet around our fitted wardrobes UNLESS signed by the customer that they are happy with that possibility. Steve in customer services is always flexible with our diaries in regards to fitting dates- there is always an alternative date and if any dates are requested we try our best to accommodate. Our site co-coordinator is there to pop round to our fitters to make sure everything is running as smoothly and as efficiently as possible and to provide assistance if needed. We are sorry you feel this way and you feel you wont use Eclipse again but we do have high standards of how we want to carry out our work and we wont compromise on this and this shows in our high recommendation rate.

Rated 5 out of 5 stars

Quality products and service

Our experience of Eclipse was positive from the beginning, when we first paid a tentative visit to the showroom to look at bedroom designs. We found their service excellent from the design and ordering stage right through to the installation, which was quick and painless for us. We are very pleased with the fitted wardrobes and the immense amount of storage we now have. I wonder how we ever managed before Eclipse sorted out our bedroom!

4 November 2019
Unprompted review
Rated 5 out of 5 stars

We are really pleased with our new…

We are really pleased with our new bedroom and would have no hesitation in recommending the company. From our initial visit to the showroom for advice to the completed installation, the service was excellent and we even asked for a modification ( an afterthought on our part) after fitting, which again was delivered quickly and efficiently.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Kitchen looks like a showroom

We had our kitchen installed in May we are really pleased with it. From day one when Mark came out to design it for us to Ian installing it for us. They are very professional, polite and understanding to our needs. It turned out better than we could imagine off the drawing. Thanks once again Eclipse.

26 June 2019
Unprompted review
Rated 5 out of 5 stars

Had my kitchen fitted a few months ago

Had my kitchen fitted a few months ago, we are very happy with it and cant praise Eclipse enough for all their hard work, from the very first day i walked in to showroom i was made to feel like my kitchen design was in the hands of the professionals, our designer was Mark, he went above and beyond to fit everything we wanted in to our kitchen, and nothing was to much trouble for him. he was extremely patient as we kept changing our mind on things and this never seemed to phase him. out fitters were Chris and Nathan who were fantastic, really nice men who were perfectionists with their work, they arrived daily exactly when they said they would be with us and worked hard all day to finish the job asap for us, I wouldn’t hesitate to recommend Eclipse to anyone, very professional, trustworthy and excellent value for money ..
Diane Cunliffe

20 June 2019
Unprompted review
Rated 5 out of 5 stars

We purchased a kitchen from Eclipse…

We purchased a kitchen from Eclipse supply only gave Mark my sizes thinking he will give us the price and we would collect it when it was ready how mistaken we where he gave us full plans a surveyor came out to are home and measured it again and advised us what we needed to to.Eclipse are a fantastic company we would recommend them to anyone. Thank you all at Eclipse.

16 June 2019
Unprompted review
Rated 5 out of 5 stars

Our new bedroom from Eclipse is just what we wanted.

We have been very pleased with the whole experience of dealing with Eclipse for our new bedroom. From our first visit to the showroom through the visits by the designer and surveyor to our house the staff at Eclipse were very happy to spend time to work with us to get a final design that met and exceeded our requirements.

The installation work was undertaken on the dates advised and the installer carried out the work required with a good attention to detail, minimal disruption and cleared up after himself every night.

We are very pleased with the finished installation and the quality of the units supplied which are well made and robust. The final installed bedroom is something that more than meets our requirements and is definitely an enhancement to our house.

23 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from the design team to the fitters.
The design team had time and patience whilst I made my choice of kitchen and fittings, and the gentleman that fitted the kitchen was great, he sorted all issues that occured due to plumbing pipes etc, he was very polite and cleaned up everyday before he left.
I would highly recommend this company.

5 February 2019
Unprompted review
Rated 5 out of 5 stars

Eclipse Saved The Day!

Eclipse Saved The Day!

We cancelled our kitchen with Wren after an awful experience and were in a rush to find somewhere that could produce a similar design. We expected Eclipse to be more expensive as it’s a smaller company and were happy to pay a bit more for a better service. We actually ended up paying less! The advice was second to none, they completely redesigned our kitchen and gave us really honest, realistic advice about what would work best. Everything was produced/ fitted within the timescales we were given. The service has been brilliant from start to finish & we’re so happy with the finished kitchen. We would highly recommend and wouldn’t even shop around for any future needs.

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Bedroom remake

Not the cheapest around but you get what you pay for, quality product and very good service. I love my bedroom, it looks and feels like wood!

24 July 2018
Unprompted review
Rated 5 out of 5 stars

From the initial design by tom and…

From the initial design by tom and seeing the kitchen on screen to installation nothing was to much trouble bespoke units not a problem move radiator install fan new fuse box all done design was great and we where more than happy with the installation team we now have a beautiful new kitchen that you can see is a quality build thanks to Tom and all at team eclipse 😊
Andy and julie roscoe

18 July 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Andy and Julie, Your review is lovely thank you for taking the time to review us, were so happy you love your new kitchen. - Eclipse Team :)

Rated 5 out of 5 stars

First Class Company

We have recently had our kitchen fitted by Eclipse and we cannot rate this company highly enough! From the first visit by Phil who designed our kitchen, to the ripping out, re wiring, re plastering and fitting of the new kitchen - everything fell beautifully into place and was well organised thereby removing any worries or concerns from us. All the Eclipse employees worked really well and respectfully and completed their work beautifully and thoroughly and their time keeping was perfect throughout. Chris and Nathan were the two gentlemen who ripped out the old kitchen and refitted the new one and both worked really hard and did a wonderful job and the kitchen is very well fitted. Phil (designer/sales) has worked above and beyond as I had so many questions! He always provided me with the information I needed and remained extremely patient with me! Thank you Phil - you deserve a medal!! We have absolutely no hesitation in recommending this company, their customer service is second to none! A huge Thank you to All at Eclipse for a well organised and wonderful service - and a beautiful kitchen!

18 July 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

HI Susanna, thank you so much for the lovely review it really does mean a lot to the Eclipse team. Enjoy your new kitchen we would love to see some pictures of the finished project :) - Eclipse Team.

Rated 5 out of 5 stars

Professionalism and Quality

From our first visit to Eclipse' excellent showroom we were met by professionalism. Time is never an issue at the choosing and planning stage. Thanks to Jason for his patience with our tweeking of his plan it does help that Eclipse manufacture the cabinets so they can make the most of the space available but Jason's ideas and suggestions helped so much.
We were concerned that because we were having additional plastering, a new ceiling and relocation of electrics and extra plumbing that we would not be able to use our appliances but Adam our fitter worked with us and we were never without a cooker, fridge or washing machine for any time during the job. Thanks Adam for your help and attention to detail during all aspects of the rip out and fitting of our new kitchen.
Thanks in no small part to Steve our office liaison and Ian our installation liaison contact we were always kept us up to speed when to expect different trades to arrive on site and all trades liaised well with each other thanks Shaun and Andy.

We mustn't forget the main reason we chose Eclipse was the build and quality of the kitchen. Now it is finished it really looks terrific. Thanks Eclipse we will definitely recommend.

15 July 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Carol and Gerald, thank you so much for your review we are so pleased that your happy with your new kitchen :) I will let everybody involved read your kind words - Eclipse team.

Rated 5 out of 5 stars

Very satisfied with Eclipse Kitchens!

Excellent units. Tradesmen involved ; plasterer, fitters, guys from Warrington granite and the tiler were all really good at their respective trades!
Eclipse staff were also very professional.
All in all we are glad that we chose Eclipse to supply and fit our new kitchen!
Regards
Alan & Pauline Broadfoot

21 June 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Alan & Pauline, thank you very much for the lovely review, were so glad that your happy with your Kitchen :) - Eclipse Team

Rated 5 out of 5 stars

Top Quality All The Way.

We have been very pleased with Eclipse from the very start and would highly recommend them to anyone.
The help and support at the planning stage was fabulous and the quality of both the workmanship and goods is second to none.

21 June 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Paul, thank you very much for your review - it means a lot to know how happy you are with your kitchen project and we hope you put it to good use with your free Neff cookbook :) - Eclipse team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look