Eckler's Reviews 

1,152
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and availability of products, especially for classic car parts, finding exactly what they need. Many people also appreciate the reasonable pricing and the good deals offered, often saving money on their purchases. The website is frequently highlighted for being easy to navigate and use when placing orders. However, some customers also noted inconsistencies with delivery services. Some people mentioned slow shipping or inaccurate delivery times, leading to unexpected delays. Additionally, a few other people also felt that items arrived damaged or were lost in transit due to insufficient packaging.

What people talk about most

Product

People report positive experiences with product, often finding the exact parts they need for classic cars and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy ordering processes, good... See more

Price

Customers had positive experiences with price, often finding decent, good, and reasonable prices, with some... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of navigation, search... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received a good discount and pretty fast delivery. Although, I thought delivery was a little much so that eats up the discount! This was my first purchase, so, I’ll see how it goes.

Rated 5 out of 5 stars

Ecklers has been outstanding with helping me get the parts I need to work on my 39 Ford. The staff is very knowledgeable and always friendly to speak with over the phone. I appreciate the assistance t... See more

Rated 5 out of 5 stars

My order came a day earlier than expected. Jan, the customer service tech, was extremely helpful. He helped me order my part over the phone. The part I order fit my car perfectly. I will definitely us... See more

Rated 5 out of 5 stars

Ecklers has been an amazing parts store and source for my 74 Stingray! I have placed 3 or 4 orders recently and have had no issues searching, finding, or checking out with the items I need for my car.... See more


Company details

  1. Vehicles & Transportation

Written by the company

Automotive restoration and performance parts.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(1,152)

184 reviews in the last 12 months

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Rated 2 out of 5 stars

Never sent a $10 off code

I order a part for the first time through this company. They tell me they will give me a $10.00 off code to use. Crickets....I get nothing so the next day I order the part anyway. Right after I order the part, they send me the $10 code to use for 3 days. REALLY? Where was this when you said you were sending it the day before. Poor practice. Will NOT order from them again.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Nic did an awesome job!

I was able to locate my part on-line then called in my order. Nic looked up the part with the part number, placed my order in no time at all. Very smooth transaction, very friendly representative and he knew what he was doing. Nic also followed up with an email with a direct number for future assistance.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

As always

As always, this was quick and easy to maneuver through. Prices are great and I look doewawh

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating

Tried to order earlier, but the price changed while it was in my "basket", so I cancelled. Ordered again and a week later I STILL don't have any shipping info!!!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

I came in researching a couple other…

I came in researching a couple other project items. I ended up purchasing an unrelated item for a different part of my project. The web interface is easy to navigate and the checkout was quick. A shipping label notification was in my email quick. Now to wait a few days for the package.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 5 times in three days of which…

Ordered 5 times in three days of which all were auto-canceled due to shipping and billing address not being the same.

I live oversees and my bank is US bank and i use forward shipping company. Having such internal control will make them lose all international customers in addition customer will switch. Let alone customers who want to buy gift to friends and family.

In the past year i spent atleast 5000 usd worth of goods for my restoration, so i will not waste time to order from Ecklers

12 August 2025
Unprompted review
Rated 2 out of 5 stars

I’ve order twice from them a both times…

I’ve order twice from them a both times shipping is not accurate at all. Had to contact them in regards to where my parts actually were an would arrive, after being told they were 3 day shipping, didn’t arrive for 10 days on the first order an 6 days on the second order. This was my first 2 times ordering from Ecklers, an was totally dissatisfied with them. Will not order again from them.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst supplier I’ve ever dealt with

Worst supplier I’ve ever dealt with. Advertised in stock. Weeks later admitted they were waiting on it from their supplier. Refused to refund my money until their supplier agreed. I ordered only because it was “in stock”. Their answer was to give me a $10 voucher for next purchase. I’ll never use them again. Arrogant and ignorant.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

My65Falcon

I was able to find the parts I needed. I had to request a return of a set tires that didn’t fit and the return process went very smoothly.

5 August 2025
Unprompted review

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