Needed a new canopy
Needed a new canopy, it was delivered in the day to site.
The fan, ducting and canopy all work seamlessly and the the whole things works much better than the last one.
couldn't be happier
1 February 2026
Unprompted review
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3.4
Average
3 reviews
No history of asking for reviews
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DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
They advertised a fan online which I purchased and paid for. They called me the same day to say they could not fulfil the order as the price was wrong and they wanted an extra £183. Refund was issued but 24 hours later still no money in my account and this could take 5-10 business days according to Stripe. Guy on the phone was arrogant and obnoxious, clearly the owner as the woman I spoke to yesterday was very polite. You are quick enough to take my money but not return it back to me. Use BACS and take issue with Stripe. £1000 is not a small amount. I tell you what, maybe update your website so people aren't paying you money for orders you have no intention of actually fulfilling.
2 October 2025
Unprompted review
Wast of time
A very nice reception Lady answering the phone she put me through to Phil in sales I told him I wanted to commission a extractor unit for a commercial kitchen and explained the circumstances and he made uneducated assumptions and laughed patronisingly down the phone. What a joker I definitely wont be recommending him or eCanopy Commercial Kitchen Ventilation to my mates or any prospective future employer for him. I presume his on a trial period as it is with his immature very unique sales technique, lol,
25 September 2025
Unprompted review
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