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eCampus.com Reviews 3,519

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TrustScore 4 out of 5

3.9

Media & Publishing
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Review summary

Created with AI, based on recent reviews

Evaluating 403 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often highlighting that books arrive in good condition, even when rented or used. Many appreciate the affordable prices and the ability to save money compared to other options. People also frequently mention the convenience and speed of delivery, with many orders arriving on time or even earlier than expected. However, some people were dissatisfied with certain aspects of the service. There were occasional issues with product availability and order fulfillment, leading to delays or cancellations. Some customers also experienced problems with delivery times, finding them longer than anticipated, and a few noted discrepancies in pricing or difficulties with customer service regarding order changes or returns.

What people talk about most

Product

People report ambiguous experiences with product. Many customers received their books in good condition, with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praised the ease of ordering and prompt... See more

Price

Customers had ambiguous experiences with price. While many reviewers found prices to be great, affordable,... See more

Quality

Users describe positive interactions with quality. Many customers report receiving books in good to excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

Boom made it in great time. No issues with packaging. Book in good condition as advertised.

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 5 out of 5 stars

I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

My order was canceled

My order was canceled. Then reordered and payed for express shipping and receive the book 2 and half weeks late. It took a month and a half to receive this book.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

eCampus deserves 0 stars

If I could give this a 0-star rating, I would. I ordered a book a month ago, and it has yet to ship. They don't have customer service reps; they only have an AI-chat box to talk to with any issues. I've messaged the AI chat 10 times in the hopes to find my book, and it's flagged it to be looked into 10 times. It told me I'd get an email when someone has looked into it. The only email I got was someone telling me that I couldn't cancel my order because it already shipped (it did not). DO NOT USE eCAMPUS!!!!!!!!!!

16 February 2026
Unprompted review

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