interview at ec3 is amazing
interview at ec3 is amazing! got to meet the great recruiters who is very welcoming to all. keep up the good work team.
15 February 2024
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Company details
Written by the company
EC3 – Durban’s Leading Contact Centre Outsourcing Partner Since 2013, EC3 has been redefining BPO with owner-operated excellence from our state-of-the-art facility in Umhlanga, Durban. We specialise in high-touch customer experience, sales outsourcing, retention, reactivation, and omnichannel support — powered by skilled South African agents and intelligent AI that augments human performance. Clients in telecom, finance, gaming, and retail trust us for up to 50-60% cost savings, faster resolutions, higher CSAT scores, and real revenue growth. We’ve earned 3x World #1 Outsourcer recognition because we treat every partnership like our own business — scaling seamlessly from pilot teams to hundreds of seats while staying GDPR & POPIA compliant. Human-first. Results-driven. Built for ambitious brands ready to transform their customer conversations
Contact info
305 Umhlanga Rocks Drive, Durban, 4051, Durban, South Africa
- +27318418000
- Enquiries@ec3.co.za
- www.ec3.co.za
Engaged and committed
When we needed a short term project to reactivate churned customers, we were referred to Ec3 in Durban.
Not only did they exceed expectations in terms of delivery, but they did so very much engaged and hands-on.
We will no doubt engage with them into the future again!
29 August 2022
Unprompted review
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