Lenovo Thinkpad laptop purchased. This came with windows 10 pro, a refurbished model with a touch screen. Very cheap at £132 inc delivery. Unfortunately the windows updates process kept failing. I man... See more
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Review summary
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Reviews shaping this summary
Back when they were MAINLY/ONLY a PC components company (this changed summer 2025), they had fantastic options. Deals, variety, all the brands (bar Intel GPUs), and pricing to match. Bought a discoun... See more
Item ordered Friday evening. Delivered mid day Monday. I have bought various computer related items over a period of 12 years. All have been top quality. EBuyer sell computer equipment at competiti... See more
I have used Ebuyer for many years, less of late because of advancing years and retirement. It is really good to find they are as excellent as ever. I am delighted to report that you have again suppli... See more
Company details
About Ebuyer (UK) Limited
Written by the company
Ebuyer have been a trusted supplier of computer tech for over twenty years and from our roots in a Sheffield garage have grown to employ 200 people.
We stock thousands of products and guarantee we have that laptop, gaming PC, monitor, or printer you’ve been looking for along with every component you’ll need for upgrading or building a PC.
We pride ourselves on providing great tech at great prices with great service. It’s not just a slogan.
All our products are sourced from the biggest and most trusted brands and our UK based Customer Service Team are always on hand to help. And, to cap it all, our Price Match Promise means we’ll never be beaten on price.
We are accredited partners with HP, Lenovo, Microsoft, and more so you know you’re dealing with one of the UK’s leading tech retailers.
Browse the 17,000 products on our website and choose one of our flexible ways to pay including 0% finance options. And with next day delivery available you can be enjoying your new purchase within 24 hours of ordering.
Contact info
Howden, DN14 7UW, East Yorkshire, United Kingdom
- 0371 521 3300
- reviews@ebuyer.com
- www.ebuyer.com
4.3
Excellent
55K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not very impressed with this laptop I…
Not very impressed with this laptop I have been locked out on several occasions whilst in us dealing with programmes and unable to return I am told there are faults within the operating system.Would like a refund on payment please
10 August 2025
I already left a review.
I already left a review.
Why are you asking anyway, when I cancelled because of your lies that item shipped when it was not, then said no ETA could be given, then refused refund!
10 August 2025
Undelivered item - no expected date given
Haven't received the item - despite paying for early delivery.
Turns out there was an issue in the warehouse but was only made aware of this after I messaged the business to find out where my parcel was.
Poor communications and frustrating given the fact I paid more for quicker delivery.
10 August 2025
Product was deliverd a day early!
10 August 2025
I never received my order
I ordered a monitor on next day delivery. It was delayed but they didn’t tell me until the day after. I was told it would be resolved and shipped within 48 hours. It has since been 72 hours I’ve not even been told anything more. Exceptionally poor service and communication, will never be ordering from here again
10 August 2025
All good great
5 August 2025
Parcel not delivered
Parcel not delivered, Slow in dealing with query to resolve the issue.
9 August 2025
Never Again would I order off this Company
Ordered a product on next day delivery got an email saying security mesures what to check its Legit rang them straight giving them the security details they requested said I had to wait for them to confirm with the payment issuer I have no problem with them with payments 2 days later get email saying payment processed 2 days later no delivery when it was ordered as next day delivery for a Birthday present this Company are a disgrace and I will never buy from them again ever I have never been so disgusted with a company on buying an item if I could give rating how j want to it would be NEGATIVE 5 STARS Disgusting
4 August 2025
Unprompted review
Not Sure What's Happened To Them
Needed a new hard drive this week due to a failure on server ordered a 22tb as ebuyer claimed free next day delivery, got to gone 6 on the day got email delivery delayed we are busy so I contacted there customer service email asking will it be tomorrow come Tuesday night no drive contacted there Facebook and customer service email again asking will it be wednesday still no reply contacted them Thursday morning and cancelled rang another supplier up told them and they said shocking we will send this for tomorrow no extra worked out £20 cheaper so have just opened a business account with them for the school I work at and sod ebuyer I've used them since at least 2015 never again.
4 August 2025
Unprompted review
Reply from Ebuyer (UK) Limited
Hi Andrew,
We understand your frustration due to the delays with your order, our team have responded to all your queries within our recommended response time.
We are very sorry that we were not able to provide you with an ETA. Your custom over the years is very much appreciated and we do apologise for the inconvenience caused.
Kind Regards,
Tiff
Prompt dispatch
I took advantage of Ebuyer's order by 8 (20:00) for next day delivery and it worked. I placed my order about 19:15 and an hour later I received the dispatch order. Delivery was by DPD so, using their app, I could follow my package to my door next day. Very pleased.
31 July 2025
Purchased a gtx 5060ti
Purchased a gtx 5060ti, used 20% welcome code and got the 20 pound first purchase deal!
Cost went down from almost 500 quid to 399.
Purchase complete!
Or so I thought, they cancled the order and claimed even though their inventory was wrong, we entered a contract.. they failed to supply, and unilaterally cancled my order and ignored consumer rights in relation to an accepted order.
This CONpany is the worst... scummy, scammy, and absolute con artists.
Update, states they don't offer any codes on their site yet they had a coupon code for 20% off using *WELCOME* code.
How can you lie?!
28 July 2025
Unprompted review
Reply from Ebuyer (UK) Limited
Hi Matt,
We do not offer welcome codes on our ebuyer site, can you advise if this was purchased via ebay?
If you could please email reviews@ebuyer.com with your order details, I shall investigate this further.
Kind Regards,
Tiff
Ebuyer can't deliver a motherboard that is in stock
Purchased an ATX Gaming Motherboard on 25th July, paid for the express postage £4.99 to have it arrive by next business day. Item didn't arrive next business day, was told it would arrive by 4th August at the latest - nearly 2 weeks after the order. Contacted ebuyer on the 5th August, item was still 'awaiting dispatch'. They had no idea what was going on. Requested a refund and was told that they needed to contact the warehouse before they could do this. What has happened to ebuyer? Whatever it is, it wont affect me again as I won't be using their website or business from now on.
25 July 2025
Unprompted review
Reply from Ebuyer (UK) Limited
Hi Brean,
After reviewing the order number provided I can see you paid £1.99 for standard delivery expected on the 04/08/2025 but I can see this was delayed until the 05/08/2025 which we do apologise for.
As you requested cancellation our team did need to reach out externally to ensure this did not ship, your order was cancelled on the same day and your refund processed.
We do apologise for any inconvenience we may have caused.
Kind Regards,
Tiff
Super service and price. Brill
I placed my order with you for Kingston 1Tb external drive as a guest. Then decided to register with you, as I was attracted by your pricing. Registration and opening an account was easy to undertake. I was surprised to see my pre registration order had already shown on my new account with you.
Delivery was a surprise, 4 days early!
6 August 2025
Item came well packaged
Item came well packaged - Secure and reassuring, No issues at all
6 August 2025
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