What a nightmarish experience. It’s been 6 weeks since I cancelled my flight and still cannot get my money refunded. Avoid at all cost. The customer service is the worst
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I booked 4 months ago a rental car via ebookers and since then I am receiving promotional mails from that company. Neither the website nor the mails offer the possibility to unsubscribe. I even contac... See more
I cant understand how this criminals are not prosecuted in EU... just stay away and dont fall on this scam, pay a bit more to have enjoyable holiday...
As often, this website is okay if there are no problems with your trip. But beware if something goes wrong! I had booked a business class ticket to the US for 3000 eur. My flight got cancelle... See more
Company details
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Buchen Sie günstige Flüge, Hotels, Mietwagen, Städtereisen und Last Minute - günstige Flugtickets im Preisvergleich. ebookers.de mehr reisen. mehr wert
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I was happy with the speed and relative simplicity of the booking process.
I have nothing to complain about (except some of the prices and you can do nothing about that!)
Be aware, breakfast is not included!
Booking was OK, but it wasn't mentioned anywhere that the breakfast is not included, which is for my understanding international Standard and not OK!

Reply from Ebookers
Very satisfied with ebookers since years
I booking my flights since appx. 7 years with ebookers and so far i am completely satisfied. I can only recommend it - it is fast, secure and reliable, and a great price comparission.
Easy and fast! Thanks!
We booked multiple-stopp flights for the US which was easy and fast.
totally reliable and trustworthy
I had my reservations about booking online. But working through Ebookers it proved to be a good and effortless experience which I could only recomend.
Easy acsess to what ever I was looking for, even for someone with little online experience (like me).
Reliable Information and feedback from their side.
Even forewarnings about possible strikes of particular airlines and how these might effect my bookings and what alternatives there would be for me to plan around it....
Exellent and prompt service.
I wish your site was available in English, or at least worked with Google Translate.

Reply from Ebookers
Easy booking, good value for money
Rented a small car for the long weekend. The price was good, and the additional insurance (CDW) was quite cheap on the ebookers site directly.
You have cancelled my booking
and I had bought other internal flights, who's going to return me than money?
I 'm telling everyone about your online scam.

Reply from Ebookers
I trust ebookers in general
I am happy with ebookers so far but i would like to have this page also in english because my german is in elementary level. Please make available also an English version of ebookers. Thank you.
Generally satisfactory
Airline loyalty programs are / have changed, and some classes of flights are not eligible for mileage credit. It would be a large value add if it were possible to see which flight class applies to the fare before booking. Expedia frequently allows us to see booking class of flights prior to booking, something currently not possible on E-bookers. In future we will probably tend to book with Expedia for this reason.
Very happy
Very Easy to Deal with! Good Service I'll use your Site Again thank's Again !
Very good and I am satisfied
The flight search was easy and most importantly, it gave me option to buy Rail&Fly tickets. The customer call back service was excellent. I am very much satisfied.
We had problems booking our holiday with e bookers
We booked our holiday with ebookers and only the flight came through as arranged. We phoned e bookers many times and were told to wait a day to see whether the booking happened or not. Eventually we were told to book our hotel yet again on e bookers and that we could expect a confirmation by email from the hotel. This never happened, and we never once got an apology. basically it was all our fault, we are a nuisance, aftyer all we are only a customer.

Reply from Ebookers
Great way to find what your looking for.
We were looking for a flight from Stuttgart to Chicago then we were driving to Philadelphia and flying back from there to Stuttgart. E-Bookers continually gav us the best rates. We shopped around and always came back to e-bookers. It also let us do the different Airport as we required. Quit afew of the other search sites didn't do this it was only to the Airport you flew to and you had to return to that Airport. Ebookers provided the best search possiblities and the cheapest fares. Even less expensive as returning from the same Airport. Incredible.!!!!
3rd time to book
Booked cars, hotels, flights here! No problems occur! Recommend ebookers!
Your prices and service is fantastic.
I am very satisfied with your prices and service .It is the first time which i booked though your company if everything are good( we will fly in March) I will use your site for the next travel also.
Thanks and regards
PBEBDE8374435354
reasonable prices, ease of booking, confirmation with e-tickets number received in less then 10 minutes from booking = really great, saves time!
* ebookers.com which is UK site has telephone contact possible daily till 22h where german does not provide contact from Saturday 17 till later.
Also, beware that if calling Germany website contacts you might be transfered few times between internal people = they either don't speak or understand english, r don't know what to do and how to help you when you really need it. I had this experience myself, so ended up booking through UK webiste + UK call centre was more then helpful!
it is a very fast and easy service to book your flight
ebookers has faciliated the booking of all the flights i made last year and definitely for this year as well. I use it because it brings all the offers under one roof and just one click away.
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