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Rated 1 out of 5 stars

They are fraudsters do not engage! They will hire you a car their agents cannot provide, bully and intimidate you into paying more and then have to get your money back through the credit card.

Rated 5 out of 5 stars

A comprehensive website that chooses comparable options for you, to rent a car. The website is very clear and intuitive. I use EasyTerra for 5 years now, to book a car in Europe, and they never disapp... See more

Rated 1 out of 5 stars

Dreadful company. I booked through EasyTerra only to find that I was not provided a car. I arrived at the designated address to collect a car but was turned away. Imagine planning a family holiday und... See more

Rated 5 out of 5 stars

This is the second time I've used EasyTerra and again found them to be excellent. They provide useful advice before picking up the car and were so helpful when Avis tried to charge me for another week... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

EasyTerra Car Rental is an independent online car rental comparison agency. We compare the rates of well known international brands and combine them with the results of smaller local players, resulting in the best deals for everyone.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

728 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service overall, but a bit of confusion with insurance

I rented a car through a voucher at the airport, and everything went smoothly. The process was quick, and I was able to get a car from Hertz without any hassle. However, there was some confusion regarding the insurance coverage. We had multiple insurances listed: Collision Damage Waiver, Theft Protection, Excess Cover, Extended Cover, and Liability Insurance.

At the Hertz desk, we were told that we didn’t have insurance. Could you please clarify which insurance is necessary to be fully covered?

Thank you for your great service and support!

12 August 2024
Unprompted review
Rated 4 out of 5 stars

Helpfull

Very helpfull with the change of pick up and drop time of the car

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Great car rental

I have used Easy Terra a number of times. They are easy to book with, their rental car costs are reasonable and offer peace of mind rental. I had to cancel a booking i had paid for due to a death in the family, i was refunded within an hour.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

International Driving Licence required

Beware this company does not make clear a very important condition for hiring. I hired a car for 20 days from EasyTerra on the U.K. website. I went to collect at Olbia Airport, Sardinia from Surprice and was told this was not possible as I did not hold a European Driving Licence and my U.K. one needed an International Driving Licence. They said my contract was with EastTerra and refused any refund. As a result I had to go to another company at the airport who rented a car to me without fuss. EasyTerra pointed out that page 4 of the T&Cs said I needed a European Licence and so refused any refund. Disgraceful that it was buried in the T&Cs.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

We received the exact same car (brand/model) as booked. It was a brand new one. People at the desk didn't try to sell us additional insurance. 5 star experience!

4 May 2024
Unprompted review
Rated 5 out of 5 stars

GOOD VALUE

Used Easyterra in the past and can confirm my next experience with them was just as good. Recommend this company when booking rental cars.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

I like the services of the website

I like the services of the website. Recently I made a reservation for a car and I am glad I used the cervices of EasyTerra.com.
I found that if you pay for full insurance in advance via the website it is much cheaper that to pay insurance when you get the car.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Good experience.

Second time we’ve used EasyTerra and have booked again for April in London. Great prices, great service, new cars & easy to deal with. Highly recommended.

10 February 2024
Unprompted review

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