easyfundraising Reviews 4,336

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach, making the overall user experience smooth and effective. Many highlight the excellent customer service, noting the team's attentiveness and quick response times to queries. The website is frequently described as easy to use, contributing to a positive and straightforward experience for most users. However, some people were dissatisfied with the platform, mentioning issues with rejected donations without clear reasons and a perceived lack of customer service in those instances. A few other people also felt that the initial setup could be overwhelming due to numerous introductory emails.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform for being... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and responsiveness... See more

Website

Customers consistently note positive experiences with the website. Reviewers praise its ease of use, simple... See more

Response time

Clients share positive opinions on response time. Many customers praise the team for being super helpful and... See more

Based on these reviews

Rated 5 out of 5 stars

Easy fundraising really is easy once you get going. The first couple of days can be a little overwhelming with the emails to get you started as the administrator but the support is exactly what yo... See more

Company replied

Rated 5 out of 5 stars

Really easy to set up for my Community Interest ( not for profit) Company. I was given great support from the fundraising specialist team, both over the phone and with follow up emails offering help a... See more

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Rated 5 out of 5 stars

Literally a no-brainer. Works really well with the donation reminder on so you don’t forget. Sometimes it’s a few pennies each purchase like on eBay, and sometimes it’s a very surprisingly good perce... See more

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Rated 5 out of 5 stars

The guys at EasyFundraising are incredibly attentive. They've spent time talking me through how it works and I constantly get marketing materials in my inbox that I can use to promote our cause throu... See more

Rated 1 out of 5 stars

Signed up to this scheme to try and raise money for a World Challenge Trip. Terrible experience. Supposedly have raised over £600 but trying to get money paid out is a nightmare. Don’t know whethe... See more

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Rated 1 out of 5 stars

Awful experience, quick to give you a call on how to set up and the benefits, but someone somewhere is making a quick buck out of my shopping. Got the first 2 donations and then nothing. Customer ser... See more

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Rated 1 out of 5 stars

Surely if you are raising money you get an update? Well I did, and the figure was nearly a thousand pound. The charity dooesnt acknowledge payments by the way and now my fundraising is 145.00.... See more

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Rated 5 out of 5 stars

As a new club we wanted to find the best way to raise funds. easyfunding is excellent once you get everyone signed up and interactive Thanks to the Fundraising Specialist Team this has been made s... See more

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Rated 5 out of 5 stars

Such an easy way to raise money for your cause! The Fundraising Specialist Team — especially Louisa — was incredibly helpful and explained everything in a way that was clear and easy to understand.... See more

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Rated 5 out of 5 stars

The donation reminder button is easy to install and a great way to remind one to donate via the EASY FUNDRAISING site or App. There are only a few merchants (Amazon and Booking.com for example)... See more

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Rated 5 out of 5 stars

We stumbled across EasyFundraising quite by chance, but we’re really pleased that we did because in a short while, the Fundraising Specialiat Team have helped us raise a fantastic sum of money that is... See more

Rated 5 out of 5 stars

We’ve had a great experience with Easyfundraising so far! The platform is easy to use, and the support from the Fundraising Specialist Team has been brilliant. They were really kind and even added a... See more

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Rated 5 out of 5 stars

We have already raised about £25 in a month which is great! The Fundraising Specialist Team have been very helpful with an introductory call and start-up incentive to boost our donations. It is a very... See more

Rated 5 out of 5 stars

We were delighted to sign up to help raise much needed funds for our school. We have found the experience very smooth running and very effective especially with the help I received from the "Fundrais... See more

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Rated 5 out of 5 stars

We are really pleased that we have connect with this platform and we expect to use to the extreme. The team are accessible and welcome feedback. We are looking forward to the collaboration and will... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great support from the fundraising team. They made things easy for techno phone like me! We started raising money for our small choir without any problems. Can't thank the team e... See more

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Rated 5 out of 5 stars

The Fundraising Specialist Team have been extremely helpful in aiding us as we set up the scheme for our Church. People have found the procedure reasonably easy and are amazed at how the system enable... See more

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Rated 5 out of 5 stars

The help and assistance from the Fundraising Specialist Team helped me to get our fundraising campaign off to a flying start! I was provided with lots of hints and tips including readymade information... See more

Rated 5 out of 5 stars

I have been helped recently by Luisa from EasyFundRaising to promote a new members recruitment campaign for the early part of August and we added 21 new members to our organisation, Cottage Farm Ran... See more

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Rated 2 out of 5 stars

I love the idea behind this and raising funds for good causes. However regularly you can follow the procedure perfectly and donations don’t track. Also donations regularly get rejected with no justif... See more

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Rated 2 out of 5 stars

I see they have raised 45 million pounds for good causes. Do you realise that means they have made 45 million pounds for themselves as they keep 50% if every donation? I think this is extremely gre... See more

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Rated 5 out of 5 stars

This is such a simple format to utilise to bring in vital fundraising without costing your supporters anything additional to what they would usually spend shopping online! The fundraising sp... See more

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Rated 5 out of 5 stars

I have had a really positive experience with easyfundraising. The incentive bonus for signing up new supporters was a great extra but the Fundraising Specialist Team had been fantastic, so helpf... See more

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Rated 5 out of 5 stars

It is so easy to set up and one of my charities raised £60 in the first two weeks from only 5 shops online creating vital funds for this start up! I am rolling this out to the membership of my other... See more

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Rated 5 out of 5 stars

What a fantastic, easy way to raise funds for our school. The Fundraising Specialist Team were always on hand to assist and gave me all the details and material to promote our cause, which helped us g... See more

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Rated 5 out of 5 stars

Easy to set up and fantastic support from the team. Range of donations from the start... From 8p to £60 yesterday by using USwitch!! So it really is a no brainer, we are a very small charity group an... See more

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Rated 5 out of 5 stars

Received excellent communication and personalised link and posters from the 'Fundraising Specialist Team' we had more than 10 people sign up within first couple days. Clear concise information and fun... See more

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Rated 5 out of 5 stars

Signing our cause up to easyfundraising was super simple and straight forward, but what I didn't expect was such fantastic support from the Fundraising Specialist Team. Rena and Luisa reached out to h... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ We’ve had a great experience with easyfundraising! The Fundraising Specialist Team have been really supportive and encouraging throughout our campaign. Special thanks to Luisa for the cl... See more

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Rated 5 out of 5 stars

This is very easy to use (pardon the punt). By making sure both browsers are added, every time you shop online, you can click for donation. Of late, some donations are not registered after I have shop... See more

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Rated 5 out of 5 stars

I found the team to be super helpful and fast responding to any queries and supporting our set up! The phone call was also helpful in showing me where to find tips and advice. Thank you!

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Rated 5 out of 5 stars

Such a great way of raising money for equipment. The site is so easy to use and we are gradually building a list of clients. The Fundraising Specialist Team are really helpful and supportive.

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Rated 5 out of 5 stars

Fantastic service - the team are always there to help you, going over and above to help you raise vital funds for your group or organisation. We cannot thank you enough.

Rated 5 out of 5 stars

The Easyfundraising experience has been fantastic. We just setup our Easyfundraising account for our charity and it had been such smooth sailing! The Fundraising Specialist Team have been great. Extre... See more

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Rated 5 out of 5 stars

Setting up Easyfundraising was a smooth operation and the support from the team at Easyfundraising has been helpful throughout the process. They have answered my queries quickly and efficiently over t... See more

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Rated 5 out of 5 stars

The Fundraising Specialist Team were great (special thanks to Luisa). They pulled out all the stops to make signing up and raising funds as easy as possible.

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Rated 5 out of 5 stars

Easyfundraising have been amazing since joining, the Fundraising Specialist Team have been really helpful and so responsive. So glad we joined, thanks for all the support.

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Rated 5 out of 5 stars

Luisa who is part of the Fundraising Specialist Team has been such a great help! I have had so much support for our Pre-School Charity!

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Rated 5 out of 5 stars

Since registering with Easyfundraising, we have had a constant trickle of donations tracked and are looking forward to seeing them translate into bank credit on the next payment day. Whilst the % on... See more

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Rated 5 out of 5 stars

Been alot of fun raising supporters for our local football team, easy fundraising is exactly what it says on the tin, they give you the tools and incentives needed to get people involved

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Rated 5 out of 5 stars

Brilliant website helping my local cricket club, so easy to use and rewards are fantastic. Special thanks to the Fundraising Specialist Team for the help with marketing and advice

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Rated 5 out of 5 stars

Mixed feelings about writing an honest and appreciative review because I would not want to encourage too many local charities to sign up and experience: the same easy signup process for their supporte... See more

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Rated 5 out of 5 stars

I took over the easyfundraising account from a previous admin and the Fundraising Specialist Team have been extremely helpful in making the transition as effortless as possible. They have also been a... See more

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Rated 5 out of 5 stars

Intuitive and frictionless to use once you get into the swing of it. Luisa and the fundraising specialist team have been extremely helpful throughout the establishment of our cause page.

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Rated 5 out of 5 stars

The Fundraising Specialist Team have been fabulous - really helpful and full of ideas for extra ways of getting new supporters. Their enthusiasm is infectious!

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Rated 5 out of 5 stars

I have had several recent dealings with the Fundraising Specialist Team and the support has been first class. Thoroughly recommend.

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Rated 5 out of 5 stars

I have been dealing with Luisa in the Fundraising Specialist Team and she has been really helpful with guiding me through the process and giving extra support when required.

Company replied

Rated 5 out of 5 stars

The Fundraising Specialist Team have been enormously supportive and helpful as I started my fundraising journey. There is a huge amount of support materials on the website and the team have also provi... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Good app to raise funds for charity…

Good app to raise funds for charity just by usual shopping on many brands. It also allows you to link your debit card when shopping at some shops in person to raise a percentage of your shop.

It is a shame that some any companies refuse to pay out even though they have subscribed to the scheme. Pandora won't pay out despite proof I used the app to buy items. Argos is another company where there seem to be issues and they have only paid out once with two recent purchases not even shown as pending so they should be removed if not willing to pay towards this scheme and my charity has missed out. I will continue to use the app and try to raise as much as I can

9 March 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review. I'm glad to hear you're enjoying using the app and our new In-Store feature. if you want us to take a look at donations you're missing we can, just contact us here reviewfeedback@easyfundraising.org.uk - Luisa

Rated 5 out of 5 stars

EasyFundraising has been a great…

EasyFundraising has been a great opportunity for my non-profit to earn additional income and provides an easy way for our supporters to help us. The staff have always been responsive when I reach out to them and I'm so pleased to be on their platform.

4 March 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Carolyn, it's great to hear the team are supporting you when you need it. Keep up the great work fundraising - Luisa

Rated 5 out of 5 stars

We are really pleased that we have…

We are really pleased that we have connect with this platform and we expect to use to the extreme. The team are accessible and welcome feedback. We are looking forward to the collaboration and will use it more fully soon and provide updates!

12 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your feedback! Really great to hear the team are supporting you - Luisa

Rated 5 out of 5 stars

An easy 5star setting up and receiving…

An easy 5star setting up and receiving the information needed was so easy, the team was helpful and very quick with their response when needed. couldn't have asked for better service

24 February 2026
Unprompted review
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Reply from easyfundraising

Thank you Shaun, that's really great to hear :) all the best with your fundraising - Luisa

Rated 5 out of 5 stars

25th Colchester Guides

Setting up Easyfundraising was a smooth operation and the support from the team at Easyfundraising has been helpful throughout the process. They have answered my queries quickly and efficiently over the past few weeks, so long may it continue.

3 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback Sue! We're always here to help :) - Luisa

Rated 5 out of 5 stars

I made an error

I made an error with my original review

21 February 2026
Unprompted review
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Reply from easyfundraising

If you could reach out to us at reviewfeedback@easyfundraising.org.uk we can take a look at your query - Thanks Luisa

Rated 5 out of 5 stars

Fundraising Specialist Team

I found the team to be super helpful and fast responding to any queries and supporting our set up! The phone call was also helpful in showing me where to find tips and advice. Thank you!

19 February 2026
Unprompted review
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Reply from easyfundraising

That's great Mrs M! We're always here if you need any further help, good luck with your fundraising! - Luisa

Rated 5 out of 5 stars

Getting started!

Such an easy way to raise money for your cause! The Fundraising Specialist Team — especially Louisa — was incredibly helpful and explained everything in a way that was clear and easy to understand. She also shared great tips on how to increase supporters and was so lovely to speak with over the phone.

Thank you! Highly recommend!

19 February 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, it really does mean a lot. I’m so glad I could help explain everything clearly and support you along the way. Wishing you every success with your fundraising! - Luisa

Rated 5 out of 5 stars

Easy fundraising really is easy

Easy fundraising really is easy once you get going. The first couple of days can be a little overwhelming with the emails to get you started as the administrator but the support is exactly what you need and you can book a call for help at a date and time to suit yourself. There’s absolutely no pressure; just helpful advice.

Once supporters have registered for the site they get a quick reminder to donate when they shop online.

It really is a good site. We’ve only been using it for a few weeks but so far, we’ve had no problems.

9 February 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for taking the time to leave such a lovely review, we really appreciate your kind words. Dom

Rated 5 out of 5 stars

Great way to raise money for smaller…

Great way to raise money for smaller causes at little or no inconvenience to yourself. Little by Little the donations start to build up (even just doing your weekly shop) and before you know it you're able to help a local sports club or a charity trek, whatever is close to your heart.

3 February 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Helen, it's great to hear you're enjoying raising with us :) - Luisa

Rated 5 out of 5 stars

We were delighted to sign up to help…

We were delighted to sign up to help raise much needed funds for our school. We have found the experience very smooth running and very effective especially with the help I received from the "Fundraising Specialist Team" we had it all sorted out within a few hours. Thank you so much.

29 January 2026
Unprompted review
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Reply from easyfundraising

Thank you for your review Lucille, that's so great to hear! Keep up the great work :) - Luisa

Rated 5 out of 5 stars

I have had a really positive experience…


I have had a really positive experience with easyfundraising. The incentive bonus for signing up new supporters was a great extra but the Fundraising Specialist Team had been fantastic, so helpful in getting us set up on the platform.

As someone new to it all, I really appreciated how responsive and clear they were in guiding me through the process. We’re now recruiting an army of fundraisers and we’re all a little bit addicted!

A very supportive team and a straightforward, platform for easy wins. Very highly recommended

26 January 2026
Unprompted review
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Reply from easyfundraising

Wow Liam, thank you so much for your kind words! We really appreciate you taking the time to leave such a positive review. We’re excited to follow your journey with us and wish you every success. Keep up the great work! Luisa

Rated 2 out of 5 stars

Nice idea, poor execution

I love the idea behind this and raising funds for good causes.
However regularly you can follow the procedure perfectly and donations don’t track. Also donations regularly get rejected with no justified reasoning and customer service is non existent. A shame.

25 January 2026
Unprompted review
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Reply from easyfundraising

Hi Charlotte, I’m sorry to hear about your experience. I’ll be in touch shortly to learn more and see how we can resolve this for you. Thanks, Luisa

Rated 5 out of 5 stars

A brilliant boost to charities

This is a marvellous service - I help my charities just by shopping and can boost their donations for free! So easy to use through the reminder extension, and I've been surprised how many retailers subscribe. A simply brilliant idea.

16 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Ruth, the donation reminder really is a fantastic tool to make sure you're not missing out on any donations! Luisa

Rated 5 out of 5 stars

Highly recommend to raise funds.

This is very easy to use (pardon the punt). By making sure both browsers are added, every time you shop online, you can click for donation. Of late, some donations are not registered after I have shopped and I have had to put in claims for missing donations.

11 January 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Sushma, the team will look into those claims for you and get those sorted :) - Luisa

Rated 5 out of 5 stars

Really easy to set up for my Community…Brilliant. Sign up now!

Really easy to set up for my Community Interest ( not for profit) Company. I was given great support from the fundraising specialist team, both over the phone and with follow up emails offering help and inspiration. A brilliant scheme to allow friends and supporters to contribute to our cause without any financial loss to themselves. Love it. Thanks

7 January 2026
Unprompted review
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Reply from easyfundraising

Thanks so much Lizzie! The fundraising specialist team are really passionate about helping all our causes, so pleased to hear this :) - Luisa

Rated 1 out of 5 stars

I am only giving one star because there…

I am only giving one star because there is not a no star option available. Absolutely terrible company. A total scam to get you to make money for them offering you the opportunity to make pennies towards your cause. Donations were not accepted even though guidelines had been followed and extra bonus that were on offer were then not transferred. DO NOT USE THIS COMPANY.

22 December 2025
Unprompted review
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Reply from easyfundraising

Hi Kristin, I'm sorry to hear that we'd love the opportunity to look into this further for you. if you could reach out to us at reviewfeedback@easyfundraising.org.uk - Thanks Luisa

Rated 2 out of 5 stars

Retailers not donating

It helps if the retailers actually donate as promised instead of coming up with nonsense excuses.
Good idea but let down by many retailers so makes me wonder is it worth it?

17 December 2025
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Anthony, if you could reach out to us at reviewfeedback@easyfundraising.org.uk we can look into what those issues are - thanks, Luisa

Rated 5 out of 5 stars

Great help and assistance to setup a fundraising campaign.

The help and assistance from the Fundraising Specialist Team helped me to get our fundraising campaign off to a flying start! I was provided with lots of hints and tips including readymade information to put out on social media. There were also materials that I used to present the campaign to our church congregation. I am delighted with the response so far, due to the excellent support received.

23 November 2025
Unprompted review

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