easycosmetic Reviews 

36,977
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Hi everybody, This was My first order from EasyCosmetic, everything was great, Fast delivery, Reliable Seller and online shopping… All parfumes batch code checked all fine, E-mail replying very... See more

Rated 5 out of 5 stars

It is the best shop ever, I am very satisfied with the quality of the products, kindness, and fast shipment ( I mean, I have received my order in three days to a foreign country)...their kindness has... See more

Rated 5 out of 5 stars

Best products quality,customer friendly prices, fast delivery also in Europa, Not only in Germany. I order to this Shop my Parfums since 2020 and I'm very happy with All my choice. The teams are ve... See more

Rated 4 out of 5 stars

The service desk was polit, understanding, and reasonable. The damage was fixed fast and proper. It would have been perfect if the appointment could be a bit earlier (2 months in this case). In gener... See more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Parfum & Kosmetik günstig kaufen – im Onlineshop von easycosmetic finden Sie Markenparfums und Markenkosmetik bekannter Designer zum günstigen Preis. Nutzen Sie den easyCOSMETIC Parfum-Discount, um Düfte bekannter Marken besonders günstig kaufen zu können


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.6

All reviews

(36,977)

2,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

expired date/ not fresh product

I ordered Annemarie Börlind Rose Nature Cooling SPA eye cream-gel. Date of manufacture 3 years. I really don't need expired products, especially such an expensive!
the problem is that exactly these cosmetics must be fresh, otherwise the cream simply does not work! I tried and i see the difference. It doesn’t work at all!

26 August 2024
Unprompted review
easycosmetic logo

Reply from easycosmetic

Hello,

We are very sorry that you are not satisfied with the product you received.

We cannot confirm that it has been stored incorrectly or for too long. The products are regularly reordered and are stored in a warehouse protected from light sources.

We would like to offer you the opportunity to have the faulty product checked. Please contact our customer service for this purpose.

Yours sincerely

Rated 1 out of 5 stars

extremely irresponsible Customer Service

extremely irresponsible Customer Service. You have to pay money to EasyCosmetic from your bank account... and when you are not happy with merchandise - You are not getting your money back...

12 August 2024
easycosmetic logo

Reply from easycosmetic

Hello,

We are sorry for the inconvenience caused. Please allow us to point out that you have various payment options to choose from in the ordering process and that it is not absolutely necessary to pay in advance. Furthermore, we have already sent you a return slip by e-mail for the free return of the item. We have never refused to refund the purchase amount. As soon as your return has arrived, we will contact you again by e-mail.

Yours sincerely

Rated 1 out of 5 stars

I think the bottle was smaller und the…

I think the bottle was smaller und the color different to my old bottle from you!! I dont know if am right, but i do nit hope that the bottle maybe older is, they use then to change the color! Thank You very much Greetings Laila Peter

2 August 2024
Unprompted review
easycosmetic logo

Reply from easycosmetic

Hello,

We regret that you are not satisfied with the product and kindly ask you to contact our customer service to clarify your concerns. Please send us pictures of the delivered item. We will then get in touch with you immediately.

Kind regards

Rated 5 out of 5 stars

Love from Germany

Love from Germany. This was my first order with easycosmetic and I ordered a loreal shampoo which is 100% brand new and delivered even before promised time. I will confidently shop more from them in future.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

They sent me an empty box

They sent me an empty box. I provided all the details they asked for - the communication was terrible and I still don't know what's going on. They asked for multiple documents which I provided. There's no resolution and I doubt that there will be. Scamming company

20 June 2024
Unprompted review
easycosmetic logo

Reply from easycosmetic

Dear customer,

We can't tell you when we will receive a reply from DHL. We have no influence on the processing times.

We kindly ask for your patience. We will contact you again as soon as we have received a reply from DHL.

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