Eastern Cruisers Reviews 11

TrustScore 4 out of 5

4.1

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Company details

  1. Bicycle Store
  2. Motorcycle Dealer
  3. Motorcycle Shop

Information provided by various external sources

the Home of Custom Bikes in Essex


Contact info

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

2010 Street bob

I brought a street bob and this was my first Harley, spoke to Wayne and he gave some great tips and absence the purchase both Wayne and biff are always on the end of the phone with advice . Excellent guy's true after customer satisfaction. Thanks guys

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Coincidence has me rolling to Southend…

Coincidence has me rolling to Southend when amber warning light cheers me up,swung by Eastern Cruisers and Wayne is on the matter and sorting a tyre pressure dip after changing my fob to eliminate that issue,Costs,🤷‍♂️.F.O.C.Quality outfit,

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Who ever has written a poor review take…

Who ever has written a poor review take it back you ar7e so wrong i have just bought a vintage motorcycle from wayne a BSA never viewed the bike.Wayne dedcribed it over the phone and i bought it over the phone it as delivered at a more than fair price. The van doors opened what a little beauty. Wayne said it ran sceptical at this i checked it had a full tank of petrol. Third kick and two carb tickles it fired up sounds superb.Also an unexpected bonus which wasnt mentioned was a box of spares new brakes shoes ,gaskets foot peg rubbers workshop manual. Wayne didnt exaggerate he was bang on with the description. What a diamond honest bloke i give him 5 stars hes worth more. Fantastic dealer friend of mine said its a gem of a bike. Thankyou Wayne i am over the moon you and your company pat on the back round of applause cheers David H from Ingatestone

7 January 2021
Unprompted review
Rated 5 out of 5 stars

There seems to be nonsense posted on…

There seems to be nonsense posted on here. I just bought a Road King off these lads. The mechanic explained all the tricks of the trade of running a 15 year old Hog. These lads are old school tell it how it is. If you want somebody to speak queens English while ripping you off, then go elsewhere. If you want to buy a machine off real bikers with a bit of grease on their jeans, then this is the right place. Andy. .A.R.M.

21 November 2020
Unprompted review
Rated 1 out of 5 stars

Rude attitude here don’t bother !

Rude, bad customer service by the older man in this shop with that attitude don’t know how he ever sells anything. Tbh after reading all the other reviews glad we didn’t buy here. Taking our money elsewhere! 🤬

12 September 2020
Unprompted review
Rated 5 out of 5 stars

Take no notice of these reviews

I have known biff for more years than I can remember .
He is a top class engineer what he doesn't know about H.D or any other motorcycle for that matter is not worth knowing.
He has built and sold thousands of motorcycles .
90% of the people that have these machines fortunately don't sit at home and write these stupid reviews. they actually HAVE A LIFE . Unlike the few that hide behind words .

29 May 2020
Unprompted review
Rated 1 out of 5 stars

IMPORTANT

IMPORTANT
Eastern cruisers are the biggest crooks and con men I’ve ever come across !!!!
Bought a Harley off them and luckily I did not ride it home or I wouldn’t of been here to write this review !!
Don’t just take my word for these bullet points read the other reviews...
This bike as apparently had an “in-house MOT” and these were all passed ...
1.Front tyre had perished walls split and not far off Riped
2.just about enough transmission oil to fill and egg cup which would have Seised the gear box and threw me over the bars
3. Handle bar bushes with roughly an inch play
4. Right hand dipped front head light
5. Transmission drain plug washer was too small so was split to make fit
6. Back brake light not working because of a faulty break light switch
DO NOT BUY OFF THESE IF YOU WANT A BIKE TO RIDE THAT DAY AS YOU MAY NEVER RIDE AGAIN

15 March 2020
Unprompted review
Rated 1 out of 5 stars

Eastern Cruisers more like Eastern Crappers.

I bought a Harley 3 months ago from these clowns through Ebay. The listing stated it had been recently serviced, which turned out to be lies... They also put a fresh MOT on it while I waited and that turned out to be a joke as the bike was dangerous to ride. After taking it back a few times which cost me a fair amount in hire vans (they wouldn't refund my costs and refused to pick it up). The list of things wrong with the bike is extensive. The brake light not working, leaking front brake caliper, no fluid in the front or rear reservoirs, 14 year old rear tire with chunks missing from the bead (very dangerous), insecure battery, insecure belt guard and the list goes on not to mention the black oil and milky transmission fluid... All this on a bike that stated by them to be in excellent condition... What a joke these people are, Wayne tries his best but I fear he's losing the battle as he has a useless ape of a mechanic called Biff.. The guy tried to make out it was my fault and was not friendly in any way, he treated me as if I was a nuisance and started a full blown argument with me.
Eastern Cruisers more like Eastern Crappers!
STAY AWAY!

31 January 2019
Unprompted review
Rated 1 out of 5 stars

Bought a bike from them off Ebay via…

Bought a bike from them off Ebay via the 'buy now' option.
Recieved confirmation from Ebay.
Recieved two emails from the company asking me to call them to discuss payment.
Called them up couple of hours later to be told they had sold the bike at 'exactly the same time as you pressed buy now'
What are the chances!!!!
Then told I would get a phone call if the original bike was collected and be offered a deal on a similar model. As an apology.
Guess what?
Never happened.
All I got was a an email saying the sale had been cancelled.
Never heard so much BS in my life.
I bet the bike is back for sale next week at a higher price.
If so I wont be buying it or anything else off them.
Best of luck boys.

10 May 2018
Unprompted review

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