On deplore des ruptures de stocks pas dignes de la reputation de la marque.pour beneficier de la promo Black friday npus avons du changer de modele.or le modele V5 desire nous l avons retrouve chez Bo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worst customer service ever. The product we received, which was supposed to be brand new, was dirty and defective. We sent it back five weeks ago, and we still haven’t received a new one or an emai... See more
It is a pleasure to have found a vacuum cleaner that does exactly what it says it does. The machine is so easy to use on our old stone flag flooors (with the odd carpet runner) that I now (almost)... See more
SCAM!!!!! I ordered a ventilator 2 months ago that supposed to be delivered within 24/72h but it has never been shipped. I want to cancel the order and get reimbursed but Dyson keeps saying that’s... See more
Company details
About Dyson France
Written by the company
| Découvrez nos offres |
| Trouvez un Demo Store |
| Enregistrez votre produit |
| Obtenez l'assistance qu'il vous faut |
| Suivez nous sur Intagram |
| Téléchargez MyDyson App |
À propos de Dyson
Dyson a été fondée sur l'idée de résoudre des problèmes que d'autres ignorent : les aspirateurs qui se bloquent et perdent leur capacité d'aspiration, les sèche-mains qui sont gourmands en énergie et ne fonctionnent pas, et les technologies capillaires qui reposent sur des températures extrêmes et provoquent des dommages thermiques.
Depuis sa création au Royaume-Uni en 1993, Dyson est passé d'un homme et d'une idée à une entreprise technologique mondiale dont le cœur est constitué d'une équipe d'ingénieurs et de scientifiques toujours plus nombreuse.
Aujourd'hui, les appareils Dyson sont vendus dans plus de 65 pays. Des aspirateurs sans-fil aux purificateurs d'air , en passant par les sèche-cheveux , une toute nouvelle génération de technologies s'est retrouvée entre les mains des propriétaires de Dyson dans le monde entier.
Achetez directement auprès de ceux qui l’ont fait
Satisfait ou remboursé
Livraison gratuite
Retours gratuits sous 30 jours
Garantie de 2 ans
Contact info
Dyson France | 9 villa Pierre Ginier , 75018 , Paris , France
- 0800 945 801
- www.dyson.fr
2.4
Poor
24K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Très bon SAV
8 December 2023
Service parfait
15 December 2023
Du materiel de pro
27 December 2023
Super service client
19 December 2023
Service client au top
4 December 2023
I was looking for a vacuum cleaner but…
I was looking for a vacuum cleaner but in the website there was only one model available. I trust Dyson and admire the technology so I got that model. The machine was not shipped immediately although I received it before the offered deadline.
12 December 2023
Don't tell my wife but this is great for me!
It is a pleasure to have found a vacuum cleaner that does exactly what it says it does. The machine is so easy to use on our old stone flag flooors (with the odd carpet runner) that I now (almost) look forward to cleaning days.!!
The various heads work well and the handle adjustment and flexibilty make use easy. The machine picks up our dogs hair and her box has never been so clean.
We bought our last machine (not Dyson) in a hurry during covid and regreted our choice. This is exactly what we should have got.
A great piece of design that has been properly thought out and tested before release to the general public.
9 December 2023
Prix black friday
15 December 2023
Service client lamentable
21 November 2023
Reply from Dyson France
Bonjour Thomas,
Nous aimerions vous renseigner, pour cela merci de nous contacter à travers le support Dyson, disponible dans la rubrique assistance de notre site ou bien en message privé sur les réseaux sociaux.
Nous vous souhaitons une agréable journée
Sav super efficace
1 December 2023
Très bonne prise en charge de la panne
1 November 2023
SAV au top 👌 merci
15 December 2023
Pratique et performant
17 December 2023
tres bon instrument
1 December 2023
If you want to deal with a terrible…
If you want to deal with a terrible after sale service then you should better choose Dyson France. I paid money for an item that I didn't even receive and they told me to handle the situation with Chronopost. Dyson took zero responsibility to take actions on this matter even though I contacted them many times. It's nothing but terrible experience with them.
15 December 2023
Reply from Dyson France
Bonjour Elif,
Nous aimerions vous renseigner, pour cela merci de nous contacter à travers le support Dyson, disponible dans la rubrique assistance de notre site ou bien en message privé sur les réseaux sociaux.
Nous vous souhaitons une agréable journée
C’est topppppppp
12 December 2023
I order hairdryer and received just…
I order hairdryer and received just empty box!!!!!!!!
1 December 2023
Reply from Dyson France
Bonjour Sonia,
Nous aimerions vous renseigner, pour cela merci de nous contacter à travers le support Dyson, disponible dans la rubrique assistance de notre site ou bien en message privé sur les réseaux sociaux.
Nous vous souhaitons une agréable journée
Top rapide efficasse
2 December 2023
Handy
Not as quiet as I thought, it makes a little bit of noise, but very light and easy to use.
27 November 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.