Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Friendly Aussie who cleared my blocked kitchen sink and also did a distal clear out in quick time. Only issue was my address was recorded wrongly twice and if the plumber hadn't called we would all... See more
Company replied
Really easy to get a same day appointment and the person taking the booking was super helpful. Then when Daniel arrived he found the blockage and dealt with it effectively. Very clean, tidy, polite,... See more
Company replied
Excellent service. Booked online for a next day visit for a blocked toilet. DynoRod called back in the morning with the price. Engineer Jason came the next day and cleared the toilet. The price was as... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
4.9
Excellent
1K reviews
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Great customer care and service
Justin was on time, very professional and very kind
Excellent customer care and service from Justin. He was very knowledgeable.
11 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent from start to finish
Excellent from start to finish. Justin was very polite and a very nice guy. Fixed our blocked drain and recommended further work to stop the problem happening again.
5 May 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon , Iain
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great emergency service. Polite and effective.
Really easy to get a same day appointment and the person taking the booking was super helpful. Then when Daniel arrived he found the blockage and dealt with it effectively. Very clean, tidy, polite, and professional. Great job and now we are back to normal after getting some good advice to pass on to the household. Great job.
1 May 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning, Richard
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Justin did a great job clearing..
Justin did a great job clearing and advising on our blocked drain. Very professional and friendly. Would definitely recommend his services.
1 May 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning, Harry
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Friendly Aussie who cleared my blocked…
Friendly Aussie who cleared my blocked kitchen sink and also did a distal clear out in quick time. Only issue was my address was recorded wrongly twice and if the plumber hadn't called we would all have been none the wiser. I also suggest during triage of the call adding notes for the attending plumbers health and safety when and what chemicals was put down as it may need 4 days to clear out. Otherwise may render the whole visit pointless.
28 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Excellent service
Excellent service. Booked online for a next day visit for a blocked toilet. DynoRod called back in the morning with the price. Engineer Jason came the next day and cleared the toilet. The price was as quoted - no extras, unlike we have found with other people. The price of around £I95 was extremely reasonable compared with other people we have called. He also identified the real cause of the repeated blockage and suggested a simple solution. No previous plumbers had identified this cause which perfectly explained the problems. I would highly recommend DynoRod.
27 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great advice, very skilled and friendly.
The whole team were quite frankly amazing. They were prompt, knowledgeable, sympathetic and gave us some excellent advice. The discovery process was swift and our issue was explained to us very clearly, which led to a very satisfactory outcome, with no hidden surprises. The icing on the cake was that the whole team were such a pleasure to chat to, they put us at ease in what could otherwise have been a stressful day. Highly, highly recommended.
23 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Problem with drains solved…
It was easy to arrange a visit for the previously identified problem with the drains. The engineers were prompt, friendly and were happy to explain the proceedure to solve the problem and answer any questions we had.
They were very efficient and the job was completed without any problems.
We would be happy to use Dynod again.
22 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dependable and professional
Carl Whittington from Dyno-Rod was amazing. Very professional, friendly and efficient.
21 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Thank you for your feedback! We’re really pleased to hear that Carl was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Carl and ensure he receives the recognition he deserves.
Great communication and service.
I texted the website at 7.00am with a non urgent requirement. Someone from the office called at 8.30, the technician called at 8.50 and arrived at just after 9.00. All unblocked and jetted by 10.00. Great service and communication.
19 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great service from Chris
Great service from Chris. We had a totally blocked and overflowing manhole(disgusting)! He unblocked it and cleaned everything and the patio. Friendly and professiinal.
18 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Only the forth visit by Carl rectified this problem…
Only the forth visit by Carl Whittington, got our cistern/toilet into good working order using British gas Home Cover ( three others could not quite do it). Carl obviously has mre experience and a determination to ensure the job was completed to his professional standards. British gas need more like him.
15 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Thank you for your feedback! We’re really pleased to hear that Carl was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Carl and ensure he receives the recognition he deserves.
Best regards,
Very helpful team who rectified the…
Very helpful team who rectified the issue diligently. My best experience of using Dyno Rod.
The team was Scott, Charlie and Fred.
15 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie, Fred & Scott.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Quality experience
Quality experience. Had an engineer look at this before who partially fixed it, but Dyno Rod fixed it completely
10 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Brendan
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Exemplary
Exemplary, outstanding work. Daniel achieved what 5 previous visits from a different company had not been able to. He listened and tried and was incredibly successful- we could not be more grateful!!
8 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Chantal
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
The team at Dyno-Rod were super…
The team at Dyno-Rod were super professional and determined to solve the issue! I cannot recommend them enough
7 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Zurida
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great.
Great.
Justin was fantastic. Explained everything clearly and gave good advice. Would highly recommend.
31 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, JO
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Tough blockage cleared
Justin came to look at a blocked drain and despite the access being buried was able to jump the jet line up into the waste from another manhole and clear the blockage where others had failed.
27 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Micky
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - Surrey
Good afternoon, Basil
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
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