Dyno-Rod - Plumbing Liverpool Reviews 

When contacted Dyno were able to offer a convenient appointment time.
The plumber that came was very personable, efficient and gave a clear explanation on what he was doing.
Overall a good service

Contacted through British Gas as part of homecare contract. Engineer came next day and was knowledgeable, helpful and polite. Was able to offer a choice of mixer taps. Job sorted, would use again.

Expensive but the quickest and least hassle solution to the problem. Would happily use again.
Within about 3hours of logging the problem effortlessly through the website they called ahead of the visit. Arrived on time. We’re polite and professional. Solved the issue.

I was kept informed about my appointment.
The engineer was polite and efficient.
He informed me of my options and carried out the work successfully.

The job was done promptly. The plumber was on time, helpful and finished the job quickly.

My enquiry was dealt with promptly and the job was carried out within hours. The plumber was polite and courteous as he was on the previous visit. Thankyou.

Plumber arrived promptly was polite and knowledgeable
Job completed swiftly with no problems
Highly recommended service

Due to it probably not being done correctly the last time they did it, as British Gas Homecare customer we are forced to have these guys out again to do a power flush. Everything appeared to be going well, arrived on time (arriving at all is a bonus), seamed to be working hard, one of the connectors on the radiator did burst and leaked, but was quickly resolved, its along time to stay in all day 9am - 5pm, But then he was finished, heating was on and working. Happy days you might think?, wrong. Merely minutes after he left, there was a loud clattering of pipes / thud, so I ran out the house to try catch him leaving, he was just pulling away as wasnt happy I stopped him, he came back in and just had a look at it and said it was fine, just air in the system moving. The boiler is now shut down with and error code F.72 we have NO hot water and NO heating, which is almost identical to when they last visited us and we where left without heating or hot water for 4 days in the depths of winter. Are all your engineers really that inept? that they break the boiler system every time they power flush a property? so now my 72 year old disabled mother has to go a 2nd night without heating or hot water in the hope that it will be fixed by a British Gas engineer,
how can I give anything more that a 1 star review?

Craig was brilliant sorting my mum’s kitchen tap out..she is elderly and he has done a great job. There at 8 am Thank you so much Craig from her daughter too. Highly recommend Dynorod

Dave was such a nice fella very good at is job very happy with the job he as done

Dave was very helpful not only did he fix the job he explained everything and said if I have any othe problems to contact yourself directly.

Couldn’t of been more helpful and courteous, knew exactly what i needed and gave me a fair quote. A job well done 👍👏

Had an emergency job following a leak & Dyno responded quickly on the same day. The plumber was on time, efficient & friendly & did a great repair job quickly.

I needed an invoice after the job was completed and was initially refused one. The invoice that was then sent to me had a 21 day guarantee on it and no split between parts and labour. So eventually I receive an invoice that is correct showing everything including VAT etc. However it then transpired that the plumber had divulged details to my neighbour of the work he had done. I've told them to swivel for their money until I have calmed down. Plumber was not very good with their "system" anyway. I had to show him which sections he had not completed before I signed the quote. Immediately on receiving my last email (the swivel one) I had an email back from the Plumbing Manager saying they were beginning their credit control processes with me and a £5 admin fee had been added for late payment. No response to the fact that I had pointed out that his plumber had informed my neighbours of the work that he had done on my property. Not nice. They can wait an extra week now and I will be deducting my own admin charges for all the work I had to put in to a) get an invoice and b) get an invoice showing 3 months guarantee labour and 12 months parts (rather than the original 21 days on their first invoice)
Update: What utter rubbish, half truths, gaslighting and throwing dead cats around I now will not pay until I receive a full apology and now the apology must be here on Trustpilot

Smooth running operation
both with booking, competative price and payment.
If job requires specialist tool they go and get it promptly at no additional charge.

Visit arranged via British Gas plumbing and drains policy. Very efficient service. Cause of issue swiftly identified and repair carried out while they were already on site.

Highly recommend.

We contacted British gas to ask for a one off plumbing job, we were told that Dyno-Rod now does this for British gas. I called Dyno-Rod and explained I wanted a section of pipe work moved underneath the floorboards. He said said a plumber would be with me same day and if the price is agreed he could complete the job the same day. The plumber arrived and I explained what we wanted, he explained a small amount of pipework would still be seen as it goes into the skirting board. I agreed to the price of £290 for 2 hours labour plus materials. He called us up and showed us the pupe work, he had left out 12 inches of pipe and this was further out away from the wall than previously. We explained we weren't happy and he said he would move it closer to the wall. He called us again and it was closer but still further away from the wall, my wife explained she wanted it closer and he informed her he couldn't put it closer as he has cut the new pipe and there wasn't enough left. We paid and emailed the manager, no response we called 10 hours after email and he asked us if we would be willing to pay an additional hours labour. I was shocked and told him no, he said he would send another plumber the flooring day to fixed the pipe. The plumber arrived, he was able to talk us through the options and he informed us he would get this sorted, we were happy with this plumber and trusted he could complete the job to satisfaction. After 40 mins he came down and said he has been pulled of the job due to an emergency, he informed us this has never happened before, he wasn't happy to leave and asked me to call the office to confirm someone else was coming, I called and was informed another plumber was on route. The water was off and it took 1 hour for another plumber to arrive. He finally completed the job to our satisfaction. I emailed the office to inform them of my dissatisfaction at the situation, I have never been emailed back. I feel very let down by Dyno-rod and I will not be using there plumbing services again.

New toilet fitted, top class. Highly recommended 👍👍

Had an issue with our heating making a loud noise where the pipes vibrated when the hot water was run at any speed . We made a call to Br Gas who we have our insurance with and they sent a plumber from Dyno-Rod . The issue wasn’t urgent but an appointment was made really quickly . The plumber that came out was excellent called George . He was really polite and didn’t even complain that he had to use his own ladders like many contractors do !!! And that’s a real plus point for us !! - he identified the issue really quickly and set to to replace the problem part in the loft . George was really pleasant and chatty explained at all times what he was doing and how this had caused our issue . He left the area he was working in clean and was all done really quickly . I would have no hesitation in recommending George - a real credit to Dyno-Rod. Thank you

Plumber arrived on time and was polite and professional. Repairs were carried out cleanly, quickly and efficiently.