Great service today, chatted through what the issues were, what work was required and how the issue could be rectified - very much appreciated
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Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... See more
Company replied
Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... See more
Company replied
We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
unit 6, Printers Way, CM20 2SD, Harlow, England, United Kingdom
- 01462 483007
4.6
Excellent
181 reviews
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David introduced himself on the phone…
David introduced himself on the phone prior to his visit .On arrival ,he was a pleasant ,professional young man .He completed the task successfully.
Dyno is very lucky to have this young man .
18 May 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that you had a positive experience! We appreciate you acknowledging the team member's professionalism and successful completion of the task. Thank you for your feedback.
Dyno-Rod
A very nice guy
A very nice guy, polite and tidy . Did a good job in a reasonable time.
11 May 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that you had a positive experience. We appreciate you taking the time to leave your kind feedback.
Dyno-Rod
Our engineer was excellent and…
Our engineer was excellent and investigated our issue sorted out our pump so its much improved. really thorough, clean and tidy. Kept us well informed and stayed until he was sure everything was working properly
11 May 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that our engineer resolved the pump issue effectively. It's great to know the service was thorough, clean, and well-communicated, ensuring everything worked correctly. Thank you for your positive feedback!
Dyno-Rod
Was so happy they sent someone who had…
Was so happy they sent someone who had experience third time round ryan was so helpful fixed everything for me and did a proper check in everything thankyou.
27 April 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're so happy to hear that we were able to provide you with a positive experience! We appreciate your feedback and are glad everything was fixed to your satisfaction. Thank you!
Dyno-Rod
Very good technician new his job…
Very good technician new his job carried out the work in the time that was quoted very pleased
27 March 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the technician's expertise met your expectations and completed the work efficiently. Thank you for your positive feedback!
Dyno-Rod
Had a water leak from the kitchen
Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and successfully found the cause but left 3 holes in the ceiling. Today Daniel arrived and repaired the three holes.
Well done guys even though it was a long wait.
2 March 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We appreciate your positive feedback. We're glad we could resolve the leak after a long wait. We are happy our team was able to find the cause and repair the ceiling. Thank you!
Dyno-Rod
Excellent all-round service and very…
Excellent all-round service and very professional.
16 February 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We appreciate your positive feedback and are glad you were satisfied with our professional service. Thank you!
Dyno-Rod
No show …
An absolute disaster kept us waiting all day arrived to the premises at 6:30 and didn’t even complete the job -A joke of a company
13 February 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We regret that your service experience was not satisfactory and that the job was not completed. We appreciate your feedback and will review our processes.
Dyno-Rod
Great Service
Speedy response and the plumbing engineer knew his business, would use again in a heartbeat
8 February 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that our plumbing engineer provided speedy and knowledgeable service! Thank you for your positive feedback; we appreciate it.
Dyno-Rod
Radiator Replacement
Engineer (David) made contact prior to arrival of the stated appointment time and arrived on time. Was very thorough and tidy completing the required work. Ensured everything was operating after work was completed. Ensured I was happy with the work carried out. Good engineer would highly recommend.
31 January 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the engineer was thorough and tidy while completing the work. We appreciate you highlighting that everything was operating correctly and that you were satisfied with the service provided. Thank you for your recommendation!
Dyno-Rod
Excellent Service
The person on the phone was extremely efficient and polite and sorted it out for me very quickly. The plumber, David, came much earlier than I was expecting him. He was excellent and fixed the problem very quickly. Absolutely outstanding service all round; thank you very much.
23 January 2023
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the phone service and the plumber's promptness and expertise resolved the issue quickly. We appreciate your outstanding feedback and thank you very much for sharing your positive experience.
Dyno-Rod
Worst Company Ever!!!
This is the worst company I have ever dealt with. They came out last year 13thOctober 2022 to fix a leak in my upstairs bathroom and cut a hole in the ceiling downstairs. They then told me that their Remediation Team team will be back to fix it in 2 weeks. Fast forward to today 16th Jan-23 and the hole in my ceiling has still not been fixed. They have given me the run-around, took over 6weeks to even book me an appointment for someone to come and fix the hole in my ceiling, then did not honour that appointment and various appointments after that! When I complained about how they were treating and inconveniencing me, they got curt with me on phone and told me to go back to British Gas (who outsourced the job to them) and complain to them instead if I felt the need to. Last person I spoke to was a guy called Tim, who claimed to be the Team Leader in their plumbing section, He told me (after I called on the late in the evening on the 9th of Jan-23 to find out why the the Engineer who was supposed to to turn up on on that day between 9am - 12noon was still a no show) that, the Engineer had a flat tire (again) and so he was going to rebook the appointment for Friday 13th Jan-23. Fast-forward to today, which is Monday the 16th Jan-23, and no one has yet turned up or even called to explain why the Engineer once again did not honour the appointment. DO NOT USE THIS COMPANY FOR YOUR OWN GOOD AND SANITY!!!!
13 October 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We appreciate you bringing this to our attention. We are very sorry to hear about the unacceptable delays and poor communication you experienced. The service you received falls far short of our standards. We're taking your feedback seriously and will investigate how to prevent similar issues in the future.
Dyno-Rod
The worst company I have ever dealt with
The worst company I have ever dealt with, after numerous calls and promises of call backs, never have I actively received a call back from an outstanding job since September. I am escalating this issue with trancing standards now in an attempt to prevent anyone else from falling victim of this shambolic company. DO NOT USE is my recommendation and to British Gas, to scrap their contract with them
9 December 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We apologize for the negative experience and any unfulfilled promises. We appreciate you bringing this to our attention. We're taking your concerns seriously and will investigate the matter to prevent similar situations. Thank you for your feedback.
Dyno-Rod
Dyno turned up within time gave me a…
Dyno turned up within time gave me a quote and as I had already bought the part, installed my new lever shower bar straight away
5 December 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the engineer arrived promptly and installed your new shower bar efficiently after providing a quote. Thank you for your positive feedback!
Dyno-Rod
Prompt response excellent outcome world…
Prompt response excellent outcome world class service
29 November 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We are happy to hear that you had a wonderful experience with our prompt responses and excellent service. Thank you for your positive feedback!
Dyno-Rod
Professional & fast! Big thanks!
Oh, wow! This young man ( I think his name is Ryan!), showed himself to be thoroughly competent and well able to assess the problem with my new shower installation! He set the flow and temperature to my liking, so I just need to learn to operate it as economically as it will accept in today's price conditions!
16 November 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the technician was helpful and knowledgeable during your new shower installation. We appreciate you taking the time to share your positive experience and are glad we could set the flow and temperature to your liking. Thank you!
Dyno-Rod
Reply from Dyno-Rod - Plumbing Beds & Herts
We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it a lot!
Dyno-Rod
Sureswitch
The plumber did a good job fitting our Sureswitch. He was considerate and pleasant and acted on our wishes.
5 November 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the plumber was considerate and pleasant while installing your Sureswitch and acting on your requests. Thank you for your feedback.
Dyno-Rod
Excellent service
Excellent service. Arrived within 2 hours. Most friendly and professional plumber.
Got the leak fixed!
5 October 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that you received excellent service! We appreciate your positive feedback regarding our plumber's promptness, friendliness, and professionalism in fixing the leak.
Dyno-Rod
Did a great job fitting an outside tap
Did a great job fitting an outside tap. No mess at all and it was a tricky job to do. Reasonable price too.
3 October 2022
Unprompted review
Reply from Dyno-Rod - Plumbing Beds & Herts
We're happy to hear that the outside tap installation met your expectations! We appreciate your recognition of the job's complexity, our team's cleanliness, and our pricing. Thanks for your feedback.
Dyno-Rod
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