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Dyno-Rod - Hertfordshire Reviews 

601
•
TrustScore 5 out of 5

4.8

Edinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I honestly can’t fault Dyno-Rod. They have always been reliable, stick to their time slots and, importantly, call before arriving, which makes such a difference. A special mention to Ethan and... See more

Rated 5 out of 5 stars

Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more

Company replied

Rated 5 out of 5 stars

Dyno-Rod engineer Harrison attended our appointment. I had originally booked an afternoon appointment, but he became available in the morning and was able to come earlier, which was very convenien... See more

Company replied

Rated 5 out of 5 stars

Dyno-Rod engineer Ethan cleared a drain blockage at my elderly mother’s property and was most helpful and respectful. Then as I could not be there he had to call me for payment and explained what h... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom

  • 0127 988 1713

4.8

Excellent

TrustScore 5 out of 5

601 reviews

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4.8

All reviews

(601)

8,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danny and his team worked very…

Danny and his team worked very diligently and did the job very quickly and cleaned up afterwards. I would highly recommend then, thanks once again

28 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

We're so glad to hear that you had a positive experience with our plumber. We strive to provide exceptional service and are delighted that you were satisfied with the quality of work and the professionalism of our team.

Rated 5 out of 5 stars

Turned up when he said he would,knew…

Turned up when he said he would,knew exactly what he was doing, cleaned up afterwards. Very professional and friendly.
Absolutely 100 percent. Never used Dyno Rod before as never had the need. If I ever need to call a drainage engineer again , I would call Dyno Rod. Very impressive service,well done

26 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Paul, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Great customer Service from booking to…

Great customer Service from booking to the work being carried out . Terry worked quickly to resolve our issue while explaining what was happening. Would use again

23 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Harry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Very easy to book an appointment and…

Very easy to book an appointment and the plumber arrived within the time slot alloted. He was very polite and helpful, carrying out the work very speedily.

23 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Gerry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Excellent

Excellent, efficient and timely

22 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Mr Thompson, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

A prompt and efficient service

A prompt and efficient service. The blockage was cleared quickly

19 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Debra, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Super helpful team

Super helpful team, sorted the problem in the first instance, made sure they left the property in a clean condition and explained the ongoing process that would most likely need to happen to prevent further issues (including showing the issues using the camera).

15 April 2025
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Reply from Dyno-Rod - Hertfordshire

Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Kai was excellent

Kai was excellent , speedy , polite and super efficient , issued fixed within 24 hours. Brilliant service.

15 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

We're so glad to hear that you had a positive experience with our engineer. We strive to provide exceptional service and are delighted that you were satisfied with the quality of work and the professionalism of our team.

Rated 5 out of 5 stars

Great service

Great service from the guy who attended. Very fast, effective and he explained it all to me. Can’t find anything to complain about as it’s a job that not many people would want to do!
I will call again if I ever need assistance.

15 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hello, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Great all round service

Great all round service, I logged an emergency call out mid afternoon, received a call back from the local engineer shortly afterwards. Mick was onsite within 20 minutes and went about sorting the problem in top speed. Would definitely recommend.

11 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Nick, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Turned up when they said they would…

Turned up when they said they would very helpful and tidy

11 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Matthew, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Dyno rod came today to fix a blockage

Dyno rod came today to fix a blockage. Fast and efficient service. Aaron was great. Fully got what the problem was and got to it. Lovely young man and even advised on next steps which is to fix the loo! Thank you

10 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Nikki, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Super professional

Super professional, polite and expedient. Highly recommended

9 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 3 out of 5 stars

Engineer was honest.

Engineer was straight forward but only marked down as I told them it was a rain drain and they told me they would camera it as no one knew where it ran to so I booked it. When they got here the engineer said he was not told it was a rain drain and he could not camera it as it the drain pipe was to small. He did give me the option to leave it but said his drain hose pipe might get further than mine. So made the decision to do it and it.

7 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Good Afternoon,
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

Rated 3 out of 5 stars

Well done to the guy who sorted the situation, call centre lass, take a Customer Care course

First off, let me explain my star rating. The operative, Kev, that arrived at the property, did all the 'dirty' work was 5☆ , the call centre operative was obviously unhappy working on a sunny Sunday! So much so, I actually arranged another company to come out! She actually cancelled the call by hanging up so I wasn't 💯anyone would come out.

6 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Good Afternoon,
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

Rated 5 out of 5 stars

Ifan came for a second CCTV free of…

Ifan came for a second CCTV free of charge. He called beforehand. Was professional and I'd say very Honest. Thank-you Dynorod

2 April 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Andrew, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Sorted the problem

Sorted the problem, was honest and pragmatic and helpful.

31 March 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Harry, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

The guy was brilliant

The guy was brilliant, knew his job, and was a nice guy

28 March 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Mr Chapps, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Excellent service highly recommend had…

Excellent service highly recommend had severe blockage of my drain

27 March 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Malcolm, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

Rated 5 out of 5 stars

Mick gave me assurance that he could…

Mick gave me assurance that he could solve my waste drainage blockage. This he did in a cheerful and efficient manner. In fact, he went beyond his brief and put everything back in place. This was hugely helpful as I am housebound at present. My thanks for his thoughtfulness

25 February 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Hi Mavis, thank you for taking the time to share you’re experience. We’re so glad that you were satisfied with the service provided. Our team will always try to provide a high level of customer service, and we are grateful for the recognition, Thank you for your invaluable feedback.

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