Dean Barber arrived earlier than expected and went beyond expectations in service. They provided clear explanation of the issues and provided advice and recommendations going forward. They wasted no t... See more
Company replied
Location
Switch locationWarley Street, Saxon House Upminster Trading Park, RM14 3PJ Great Warley, England, GB
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See what reviewers are saying
I had a fantastic gentleman called Dean who came out and did a brilliant job in Hackney E5 Unfortunately for me I had a huge issue where the drain is damaged in various places and he took the time... See more
Company replied
Excellent service by Harry from DYNO. He installed our new toilet to a very high standard. Harry was humble, professional, and cleaned up as he went, leaving everything spotless. Highly recommend DYNO... See more
Company replied
Today I was visited by dean from east London dyno branch. He was punctual and professional and his drainage expertise was a blessing. He very quickly identified my issue then resolved my blockage with... See more
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Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Warley Street, Saxon House Upminster Trading Park, RM14 3PJ, Great Warley, England, United Kingdom
- 020 3930 5381
4.2
Great
163 reviews
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Dean Barber is a very polite gentleman…
Dean Barber is a very polite gentleman who completed the job today professionally and efficiently.
22 December 2025
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Amazing work by engineer Dean Barber
The engineer that helped us was Dean Barber and he was amazing and fixed the issue. He explained to us what the issue was and explained to us the route of the drainage.
22 December 2025
Unprompted review
Reply from Dyno-Rod - East London
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Thank you so much Danny.
Thank you so much Danny.
You went about your job. Excellantly and you didn't even stop on 5 mintues for a quick break . And carried on . Thank you so much never rushing .
24 November 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Poor quality work and even worse service
They came to put sealant around a bath, a simple job. Within two and a bit months a leak appeared, I had British Gas check they found the Dyno-Rod rod plumber had left the entire area around the tap with no sealant leading to a leak. I had tried to ring them to no avail. When i finally contacted them to return to fix their error, they said it was 90 days guarantee and I had been in touch on the last day so nothing they could do.
21 August 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning
Thank you for reaching out regarding your recent experience. I’m sorry to hear about the issues you have faced.
I just wanted to let you know that your complaint has come through to the wrong department. Unfortunately, we do not cover the NW1 area, that would be Dyno-Rod Franchise Rishabhdev Care Services Ltd.
To ensure your concerns are properly addressed, I would recommend reaching out to the correct team handling customer complaints. You can contact them at 02033580420 where they will be able to review your case in full.
If there is anything else I can assist you with, please let me know.
Best regards,
Unbelievably bad service
On 10th October 2025, a Home Care engineer ordered a new F and E tank from Dyno Rod on my behalf to replace the old tank which had leaked and had to be removed. He also booked an appointment for its installation. The date given was 7th November. Four weeks away. I queried this but to no avail. The absence of the tank meant I would have no central heating and, ultimately, no hot water either.
On the 7th November, a Dyno Rod engineer arrived, minus the tank. He knew nothing about a tank. So a tank was ordered with a proposed installation date of 14th November. On 14th November, I rang DR to check if the installation was on track but was told the tank hadn't arrived yet. I was given a new installation date of 19th November. Yesterday (19th Nov) I had a phone call to say the tank still hadn't arrived. The next supposed installation date is 25th Nov. So, in the first cold snap of the season, I'm left without heating and hot water. In fact, by then, I'll have had no hot water for over four weeks!
Fearing that F and E tanks were becoming an endangered species, I did an online search.
My question: Are F and E tanks in short supply?
Answer: "There is no general shortage of F and E tanks for domestic central heating systems. These components are readily available from manufacturers and suppliers." So what is the problem, Dyno Rod? Please explain.
(As I have Home Care cover with British Gas - though not for plumbing - and they have been dealing with my complaint, this review also appears in the BG section.)
20 November 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning
Thank you for reaching out regarding your recent experience. I’m sorry to hear about the issues you have faced.
I just wanted to let you know that your complaint has come through to the wrong department. Unfortunately, we are not plumbing and we do not deal with Heating or Hot Water you would need to contact Dyno-Rod Franchise Logini Plumbing Heating Services LTD
To ensure your concerns are properly addressed, I would recommend reaching out to the correct team handling customer complaints. You can contact them at 0208 478 0030 where they will be able to review your case in full.
If there is anything else I can assist you with, please let me know.
Excellent service in…
Dean provided an excellent service in clearing our blocked drain. He arrived within the allocated time frame, kept me well informed throughout, and demonstrated great professionalism. I really appreciated his efficiency and clear communication. Highly recommended.
14 October 2025
Unprompted review
Reply from Dyno-Rod - East London
Nick Cornell,
Thank you for your high rating. We're happy to hear that the engineer delivered excellent service and efficiently resolved the drain blockage. We appreciate your recommendation and value your feedback.
Best wishes,
Dyno-Rod East London
Dean was brilliant
Dean was brilliant. He was prompt, kept me fully informed, arrived on time, carried out the work quickly, effectively and efficiently and cleaned up after he went. A thoroughly professional engineer who I recommend highly.
2 July 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Excellent service from Dean
Excellent service from Dean . He was quick and efficient but too time to explain the problem and what he was doing . Would highly recommend.
3 June 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Dean was great
Dean was great - very helpful. Solved the problem super fast.
9 June 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Today I was visited again by Kladi …
Today I was visited again by Kladi from Dyno-Rod to fix my toilet this time he is always punctual professional and does a great job and fixes the problem.
31 May 2025
Unprompted review
Reply from Dyno-Rod - East London
Thank you for your feedback! We’re really pleased to hear that Kladi was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Kladi and ensure he receives the recognition he deserves.
Best regards,
Dean was outstanding
Today I was visited by dean from east London dyno branch. He was punctual and professional and his drainage expertise was a blessing. He very quickly identified my issue then resolved my blockage with ease and great skill. Dean has been great comfort in my time of great need would definitely recommend. Dyno rod and especially Dean.
28 May 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Excellent service from Andy and…
Excellent service from Andy and colleague
1 May 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Andy. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Engineer called 15 minutes before…
Engineer called 15 minutes before arriving to fit a new connector for a leaking toilet bowl. As it’s an old house with cast iron pipes he had to use an angle grinder. He was polite and conscientious and did a first class job. He showed me what he’d done and cleared up when he’d finished. I would have no hesitation in recommending this company. I’d score the engineer who did my job 10 out of 10.
16 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Today one of your engineer Dean came to…
Today one of your engineer Dean came to fix the blockage of our toilet and I would really happy how professional and friendly Dean was.He was very thorough and patient in delivering the works that needed to be done and at the end he fixed the problem. I would recommend Dean of DynoRod if you needed some help of blockage.
Again many thanks to Dean and DynoRod.
16 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Great service
The plumber who came, Liam, was very nice and provided a wonderful service.
15 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Thank you for your feedback! We’re really pleased to hear that Liam was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Liam and ensure he receives the recognition he deserves.
Best regards,
Kitchen tap
Liam came to fix the tap in my flat today, he called me 10 minutes before he arrived to let me know he is on his way, when he came in he asked what the problem was and told me immediately he will replace the tap and he did just that. Very professional and friendly. Thank you Liam.
10 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Thank you for your feedback! We’re really pleased to hear that Liam was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Liam and ensure he receives the recognition he deserves.
Best regards,
Dyno Rod did an outstanding job fixing our blockage.
Dean did an outstanding job fixing our drain issue. He was prompt, professional, and demonstrated a wealth of expertise throughout the process. He took the time to assess the situation carefully and offered a clear explanation of the problem and solution, making us feel confident in his work. Dean's friendly attitude and commitment to delivering high-quality service made the experience stress-free, and he ensured everything was neat and tidy before leaving. If you're in need of a reliable and skilled plumber, Dean (Dyno Rod) is the person to trust!
8 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning Rizwan, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Excellent prompt service from Pippa…
Excellent prompt service from Pippa Sexton and Behar Kamberi who assisted with drain unblocking.
3 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Pippa and Behar. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Dyno rod were prompt and thorough in…
Dyno rod were prompt and thorough in dealing with my blocked drain. Dean Barber was very professional and really knew his trade.
Very satisfied.
2 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
Dean was very knowledgeable and knew…
Dean was very knowledgeable and knew what the issue was straight away, very friendly solved the issue very quick and gave good information about the issue. thank you so much
1 April 2025
Unprompted review
Reply from Dyno-Rod - East London
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dean. If there is anything we can do in the future please feel free to get in touch. Many thanks, Lucy - Dyno Rod
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