Well at first was let down frist dat day but then came out the second day well conor from rushdon was absolutely amazing so professional and friendly and explained everything in detail .what a lovely... See more
Company replied
Location
Switch locationUnit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB
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See what reviewers are saying
Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more
Company replied
Massive thank you to Michael (Polish) who worked tirelessly to resolve our blockage problem within our domestic pipelines. He worked tirelessly and used various skilled techniques and equipment... See more
Company replied
Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom
- 01908 880408
4.7
Excellent
420 reviews
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There is a call out charge
Michael appears to have removed our shower tray/sink blockage in our ensuite using his camera and drain snake. Very tidy job, communicated well and I'm very pleased.
What I do not like is the advert of 'no call out charge'. On the day of the call, the office calls with an eta and a notification there is a flat charge of £195 for the diagnosis fee, regardless of the issue. That is commonly known as a call out charge.
I think £195 for an hours work is why the Pimlico plumber owner buys Bentley motor car and has plastic surgery on a weekly basis. Plumbers earn more than Dr's and nurses... who'd believe it...
23 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Michael Batten,
We are pleased to hear Michael provided excellent service and resolved your blockage effectively. We appreciate your feedback regarding our pricing structure and the "no call out charge" advertisement. We aim for transparency and will review how we communicate our fixed diagnostic fee to ensure clarity for all our customers. Your comments are valuable as we continuously strive to improve our service.
Dyno-Rod
Always ask for Connor!
Connor was such a professional when he inspected the drains at my property. He gave me all the info I needed about the state of the drains and what to do should there be any problems. I can’t recommend him enough.
17 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Sam morris,
We appreciate your excellent feedback! We are so pleased to hear our team member was professional, provided helpful information about your drains, and offered guidance for future issues. You won't be surprised to hear that Conor is a well thought of member of our team
Dyno-Rod
Very experienced person who knew what…
Very experienced person who knew what the problem was and how to handle it.
17 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Faiza Hashmi,
We're glad our experienced team quickly identified and resolved your issue. Thank you for your feedback!
Dyno-Rod
Blocked drain quickly and expertly…
Blocked drain quickly and expertly rectified
17 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Alex Milne,
We're glad we quickly and expertly resolved your blocked drain. Thank you for your positive feedback. Your engineer was Michal Jaszewski
Dyno-Rod
Brilliant service
Brilliant service, both guys were great and very knowledgeable. Tried and did everything to resolve the problem. Thank you!
11 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Jay,
We're so happy to hear our team provided brilliant service and resolved your problem. Thank you for your kind words!
Dyno-Rod
Great Service
Great Service. Didn't give up until the problem was figured out and fixed. Can't recommend high enough!
10 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
NICK MARCHANT,
We're so glad we could resolve the issue for you! We truly appreciate your kind words and positive feedback. Your tenacious engineer was Conor O'Brien
Dyno-Rod
The service that we received was very…
The service that we received was very professional and the man that came was very helpful and polite would definitely recommend your service.
2 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Denis O'connor,
We are so pleased to hear you had such a professional experience with our service. We truly appreciate your kind words and recommendation.
Your engineer was Dylan Huggins
Dyno-Rod
Great service
Great experience with Dyno Rod. I had a complicated problem with my sewer buried under the floor. Had two visits: a camera inspection with diagnosis and excavation / repair work. Great communication the whole time, very easy to book and organise the repair. All three lads across both visits were friendly and worked hard. Lovely tidy job and cleaned up afterwards. The price is more expensive than other companies but the experience was great. The premium is worth it for such a hassle free experience. Definitely will use again.
21 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
A W,
We are so pleased to hear about your great experience with us. It is wonderful to know our team provided excellent communication and a hassle-free repair, even with a complicated issue. We appreciate your positive feedback.
Your engineers were Lewis Holton & Shaun Davies
Dyno-Rod
Quick response helpful service
Connor came day after booking on line. Very polite and helpful. Knowledgable and sorted the problem out. Double checked to make sure the drains ran and no other obstructions.
1 June 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Jon,
We're so glad to hear we could promptly resolve your issue. We appreciate you highlighting our team member's helpfulness and thoroughness.
Dyno-Rod
Ash did a brilliant job of unblocking…
Ash did a brilliant job of unblocking our drain and kindly removed a brick from a manhole for us and checked where the water was running for our information. He went the extra mile for us. Great service
28 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Angela Pitkin,
Thank you for your excellent feedback! We're delighted to hear our team member provided such great service, going the extra mile to unblock your drain and assist with the manhole.
Dyno-Rod
Excellent engineer
Excellent engineer. Sorted the problem with no fuss. Great service.
22 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Alan,
We're happy to hear our engineer provided excellent service and resolved the problem efficiently. Thank you for your feedback.
Dyno-Rod
Engineer Michael diognosed tge problem
Engineer Michael diognosed tge problem, showed me the problem, quoted to fix the problem then returned to fix it. Thanksvfir sending a competent engineer it really makes a difference.
19 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Double D,
We appreciate you sharing your feedback! We're glad our engineer clearly diagnosed and resolved the issue. It makes a difference!
Dyno-Rod
A camera survey …
Had to have a camera survey and the guy came on time and was lovely. Really helpful and explained everything.
19 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Shirley Parker,
We're happy to hear our team member, Lewis Holton was punctual, helpful, and explained everything clearly during the camera survey.
Dyno-Rod
Our engineer was very hardworking and…
Our engineer was very hardworking and put every effort into solving and fixing the issues. He was committed to working through every issue until it was solved. Amazing work effort and a true asset to the company!
18 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Nicola Reynolds,
We appreciate you sharing your feedback. We're glad to hear our engineer, Michal Jaszewski was hardworking, committed, and successfully resolved the issues. Thank you for your kind words!
Dyno-Rod
Very quick response time
Very quick response time. Walked us through everything he did and didn't waste time just to charge more.
Would highly recommend and the operative was very professional and friendly
12 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Hi Simon,
We appreciate you sharing your feedback and are happy to hear that our team provided you with a positive experience. Thank you for the recommendation!
Dyno-Rod
Extremely helpful
Kept up to date with time of visit by office who kindly made sure it did not coincide with school run time. Engineer was so polite and explained exactly what he was doing and how it was fixed as well a thoroughly cleaning the area after.
11 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Hi Rebecca,
We appreciate your feedback. We're happy to hear that we were able to accommodate your schedule. It's also great to know the engineer was polite, explained the work, and cleaned up afterward.
Dyno-Rod
Exceptional service.
Was kept informed of time to expect visit by office and operative.
The operative was knowledgeable and skilled. He also was extremely determined to find the best solution to our blocked drain and was at our property for hours.
6 May 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Jackie Freeman,
We appreciate you sharing your feedback. We're happy to hear that you were kept informed and that the operative, Michal, was knowledgeable, skilled, and determined to find the best solution for your blocked drain.
Dyno-Rod
Very thorough went the extra mile…
Very thorough went the extra mile checked absolutely everything so well pleased
23 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Mr Malcolm Fellow,
We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the thoroughness of the service and extra care taken. You're engineer was Ash Culling
Dyno-Rod
Kept in touch by phone call from office…
Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage system and what not to flush down toilet. Very pleasant and knowledgeable. Easy to pay by phone App. Would recommend.
17 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Heather Greenfield,
We appreciate you sharing your experience. We're happy to hear that you were kept informed about the arrival time and that the issue was quickly resolved. It's great to know the advice provided by Michal about your system was helpful. Thank you for your recommendation!
Dyno-Rod
Tell your staff to park their large…
Tell your staff to park their large vans safely so it does not out pedestrians or drivers in danger
17 April 2026
Unprompted review
Reply from Dyno-Rod - Bedfordshire
Anon,
We appreciate your feedback and apologize for the unsafe parking. We will address this immediately with our staff to ensure pedestrian and driver safety. Do you have any further details i can investigate?
Dyno-Rod
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