Nice products, but I can’t recommend ordering from outside the UK. I paid €71.80 for four light bulbs (which is already expensive), €32 for shipping, and then UPS charged me an additional €48.6... See more
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See what reviewers are saying
I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... See more
A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... See more
Company replied
The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... See more
Company replied
Company details
Written by the company
At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...
Contact info
14 CLAREMONT, TN341HA, HASTINGS, United Kingdom
- 01424 429202
- info@dykeanddean.com
- www.dykeanddean.com
4.4
Excellent
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Order arrived promptly able and rose
Order arrived promptly, wrapped with respect to the environment and was exactly as ordered. Would use again and recommend!
13 December 2021
Reply from DYKE & DEAN
Good afternoon,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order and we do try and help the environment in any way we can!
We look forward to seeing you again in the future and thank you for your custom :)
All the best,
Dyke & Dean
Ordered
Ordered, confirmed, sent, arrived in 3 days. Would use again without reservation and wholeheartedly recommend to others.
13 December 2021
Reply from DYKE & DEAN
Hello Stefan,
Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order!
We look forward to seeing you again in the future and thank you for your custom :)
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Hi Julie,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order and our lovely customer service team.
We look forward to seeing you again and thank you for your custom :)
Take care,
Dyke & Dean
Excellent customer service
Excellent customer service with no quibbles at a return I sent back (the product wasn’t right for my room once I saw it in my house rather than online). Prompt refund and very friendly. The porcelain toilet roll holders that I bought in the end were beautifully made. I’ll be returning for more purchases.
13 December 2021
Reply from DYKE & DEAN
Hello Jag,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy our products and with the customer service you received.
We look forward to seeing you again in the future and thank you for your custom :)
Best,
Dyke & Dean
Beautiful, high quality chairs and good customer service
I wanted a specific type of chair, a Thonet 404 F dining chair. I ordered them from D&D on 15th August 2021. I knew they were being handmade to order and there would be a wait. They arrived at the beginning of December. They are beautiful, well made, elegant chairs. I queried what was happening a couple of times whilst I was waiting and I got an immediate, helpful answer from Maisie at D&D, who both times took the trouble of checking exactly what was happening. To give you a contrast with another experience, I ordered some barstools to complement my D&D chairs from another company on the same day in August 2021. The other company told me it would be 12-18 weeks but after saying they were expecting delivery in December, the other company is now telling me that it will be an unspecified date in the new year. So I'm glad I got my chairs from D&D and not the other company. If you are buying furniture made to order at present, just be aware that there are very long delays
12 December 2021
Unprompted review
Reply from DYKE & DEAN
Good afternoon Helen,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the hard working customer service team.
We look forward to seeing you again in the future and thank you for your custom :)
Take care,
Dyke & Dean
Reply from DYKE & DEAN
Hello Christopher,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again in the future and thank you for you repeat custom :)
Kind regards,
Dyke & Dean
Always love looking through the eclectic mix of items…
Always love looking through the eclectic mix of items available on Dyke and Dean so when I the 10 year birthday discount code I had a good idea of what I wanted. As usual the items arrived quickly and very well packaged. My only grumble would be the description of items could be little more detailed and actual pics of the product.
10 December 2021
Reply from DYKE & DEAN
Good afternoon,
Thank you so much for your lovely review of your experiences with Dyke & Dean.
We are so glad you are happy with you orders and thank you for celebrating our 10 year birthday!
We look forward to seeing you again and thank you for you repeat custom :)
Best,
Dyke & Dean
Goods look good quality
Goods look good quality, delivered within 48hrs, prices could be cheaper, but that could be said if everything?…
9 December 2021
Reply from DYKE & DEAN
Hello,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the speedy service of our dispatch team.
We look forward to seeing you again.
Take care,
Dyke & Dean
Excellent choice of beautiful, practical items
Excellent choice of beautiful and practical products. Excellent service and communication, goods despatched promptly, thank you.
6 December 2021
Reply from DYKE & DEAN
Hi Jean,
Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the efficiently of our speedy dispatch team.
We look forward to seeing you again in the future!
All the best,
Dyke & Dean
Brass colour not as pic
I bought the brass product, but the colour was very illuminous, almost unnatural. D&D were great just the product was not the right colour
3 December 2021
Reply from DYKE & DEAN
Good afternoon Belle,
Thank you for your review.
We are sorry that you aren't satisfied with your order. Please feel free to contact us directly if you have any problems and we will endeavour to sort them out as soon as we can, in this instance you may have been sent the wrong colour by accident.
We also offer refunds within 14 days of delivery if you are unhappy with any products and wish to return them.
Kind regards,
Dyke & Dean
Super fast dispatch and delivery
Super fast dispatch and delivery - which is very unusual to the Scottish Islands. I couldn’t fault the service. A beautiful item which I had been searching for, carefully packaged and swiftly delivered 10/10 😊
2 December 2021
Reply from DYKE & DEAN
Hello Louise,
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again!
Best,
Dyke & Dean
Reply from DYKE & DEAN
Hello Sarah,
Thank you for your positive review of your recent order at Dyke & Dean.
We are glad you are happy with the speed of our warehouse team.
Please feel free to contact us directly if you do have any problems and we will endeavour to sort them out as soon as we can.
We hope to see you again in the future.
Kind regards,
Dyke & Dean
I love them
I love them. nice design and high quality wood grain is beautiful. It fits in my hand and is easy to use.
29 November 2021
Reply from DYKE & DEAN
Good afternoon Tomoko,
Thank you so much for your lovely review at Dyke & Dean.
We are so glad you are happy with your order.
We look forward to seeing you again soon!
All the Best,
Dyke & Dean
Reply from DYKE & DEAN
Hi Penelope,
Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with your order and the speedy work of our packing team.
We look forward to seeing you again in the future!
Take care,
Dyke & Dean
Reply from DYKE & DEAN
Good afternoon,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with your order.
We look forward to seeing you again soon!
Warm regards,
Dyke & Dean
Bird feeder
Super Fast delivery
I’ve shopped at the shop for several years
Now, and find the online experience just as good. Always finding new exciting products not seen on the high street, keep up the good work guys
25 November 2021
Reply from DYKE & DEAN
Hello!
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with your orders in the shop and online :)
We look forward to seeing you again in the future!
All the Best,
Dyke & Dean
Reply from DYKE & DEAN
Hi there,
Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our service and products.
We hope to see you again soon.
Kind regards,
Dyke & Dean
Really pleased
The Dyke & Dean range is just what I was looking for. Really pleased with my purchases - very speedy delivery too. Thank you.
17 November 2021
Reply from DYKE & DEAN
Good afternoon Lynne,
Thank you for your review regarding your recent order, it's always great to hear feedback about our services and products. I do hope you enjoy your purchase.
Kind regards,
Dyke & Dean
Great customer service and super quick…
Great customer service and super quick delivery. I’ll definitely shop with them again in the future 😊
16 November 2021
Reply from DYKE & DEAN
Hi there Heather,
Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our service.
We hope to see you shop with us again soon.
Kind regards,
Dyke & Dean
Reply from DYKE & DEAN
Hi Irene,
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the website layout.
We look forward to seeing you again.
Take care,
Dyke & Dean
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