DX Sabers Reviews 

I love the light sabers they are really cool and fun to have

Purchased baby saber kit for $80 on October 30th for my 1 year old. I have not received my product. Did a PayPal complaint case to get my money back. They finally responded weeks into no response or package. The owner emailed back, sounded sincere & apologized. Said to make it right he would send 2 in the place of one. I have verified emails through Google to prove this. PayPal closed the case saying company responded and would make right. It’s been almost 3 months. Still no package, no response from company. I have had my money stolen from me. No birthday gift for my son. This is a very cruel and low thing to do. I don’t know they sleep at night stealing from people. I wish I could leave a 0 star review. I’m extremely disappointed. Don’t buy from Paul or DX Sabers. The BBB should shut this place down..

EDIT: I was refunded only AFTER making this review. Then was given a “coupon” to purchase from them again. Why in the world would I buy again. When I Never received any product in the 1st place. Reddit is filled with 1,000 similar stories to mine. I also found the exact product unopened on EBay from Disney for $25 w/free shipping. You’re welcome for my candor. The gaslighting and lack of responsibility for this whole fumble of a transaction is appalling. This review has obviously scared the company. Because unlike Google reviews. They can’t pay to have all the bad ones taken down.

Bought a lightsaber during their black friday deal and was amazing! Great durability, great customization, easy to learn and fluid gesture controls, and Amazing person too!

I was dressed as a Sith Lord Magnito and the vendor was Very personal unlike other saber vendors iv met. They are very clear and honest about their parts and hardware, I highly recommend buying from them at a con or on their site.

I purchased a custom saber since 6/15/2024 and still haven't received anything besides a tracking number with no date for delivery, and a handful of comments that says we're updating our page.

I was told directly that if I wanted to purchase a custom saber I would have to buy a mystery saber, or a lootbox containing a random saber. Red flag there, did it anyways and I regret it. Cost me 300 in total, got my random saber for 100 at least. I think you can just go to their website and buy a custom order without buying something beforehand too, not that I would.

The item I wanted wasn't even available as a custom order. The presentation I saw was misleading to say the least, but hey, I could've misinterpreted the experience as well. I'll take at least half the blame here.

I contacted them by email after a week of receiving no contact about making my custom order. I eventually declared I wanted a refund, nope, kept stringing me along away from a refund. We'll send you the item you wanted even though you paid less, here's a tracking number after 2 months since purchase. Nothing has happen with that.

I've kept emailing them but I think they're ignoring me now. Last email from them was October 17 I believe. Yeah, don't buy from them. At least don't order anything and get them item from them physically, if they don't have it on hand take your business elsewhere.

I started to get worried due to this group saying they Hate DX Sabers but I always saw them at Tekko and Steel city and ordered one on their site. I emailed the customer service and they got back to me within the next day! They apologized since the postal service was being difficult and resent me the tracking information so I’d be able to follow the saber. They also included a discount code even though I said they didn’t have to as they felt it wrong I was being inconvenienced

Amazing people. Met then at comicon and they were super fun to talk to. Even gave me advice in how to get something signed. 10/10 company and people.

Super friendly and informative staff! High quality sabers! You don’t be disappointed!

BUYER BEWARE! I purchased 2 mystery sabers for my two sons. I met Paul at the Comic con event in CT. My sons 7 & 10 tried out his sabers and liked them so I ordered from him a few months later as I thought he was a trusted vendor. We needed them for Halloween and tracking showed delivered but they never arrived. ( I was waiting patiently for them for my son’s Halloween costumes. Kids waiting patiently too.) I reached out to Paul about 2 days after to let him know they must have been lost in transit, they never arrived. He told me he was not responsible for any lost or stolen packages and would not be willing to offer me a refund OR replacement and basically insinuated I was a liar and trying to SCAM HIM for free light sabers? After researching the business- I see on Facebook there is an entire group dedicated to this man’s poor business dealings ( DX sabers Exposed) and I wasn’t the only customer who hasn’t received their goods.
He then emailed me ramblings that legally he didn’t have to replace or refund me etc. My kids were disappointed and we had to order ones last minute prior to Halloween.
Very poor business dealings.. I would not recommend this business to anyone and really feel these comic con events should not allow vendors with so many poor reviews to be at these shows.
I also read a lot of these positive reviews or paid or fake.

So over the summer I received my order from DX Sabers after visiting their booth at a local Comic Con. I eventually decided on a pair of budget friendly two-tone NeoPixel sabers. I couldn't be happier with my choice. Once the sabers arrived, I was pleased by the quality, packaging and overall feel of the sabers. I was also impressed with all the colors and sound effects available. Although there was a slight delay in shipping at first, they were quick to respond and resolve the issue. If you're a Star Wars fan or just love cool toys and gadgets like myself, I recommend checking out DX Sabers.

Dxsabers Delivers! A fine addition to my collection! The Dxsabers Death Driver is without a doubt the best saber I own. With infinite colors and so many sound effects! I know the owner and he is so kind and puts his customers first! I will buy from them again!

I bought off of Dx Sabers for a birthday gift for my son. It arrived on time and fast shipping and packaged where nothing would get damaged everything worked great and my son absolutely loves it. Will definitely buy again from DX Sabers. Highly recommend.!!!!!!

I bought a Luke ROTJ saber at their booth at salt lake comic-con and had a great experience. I got a bonus surprise saber. I have put them both through their paces. I have had zero issues and bought their Vader saber last month from their websites on a Halloween sale. Paul responded directly to my email to answer a shipping question. They have been nothing but great to me. I am super satisfied with both of my purchases.

DX Sabers is amazing! I’ve found a model of lightsaber I’ve been searching for a long time now. With a vast collection of different types of lightsabers and a friendly staff of people, DX Sabers is the first step to becoming a Jedi.

Once again dxsabers has done it again. Not only did they make sure I get a tracking number but they also are going to give the item a personal quality check before it arrives to its final destination. (No pun intended)

My boyfriend went to Tsubacom and purchased me a dual head saber and I am so thrilled with it.

100$ for a lightsaber is awesome. Best Purchase thanks paul

Bought a Dooku saber at Tsubasacon and was charged $425. Got home and checked their website to find out it's normally $319.99 and is on sale for $249.99. Straight up scam, always cross-reference their prices when you find them being sold in person.

UPDATE: This purchase was made with my roommate. I was provided screenshot evidence by them showing the differentiations in price. I waited 24 hours after being provided with the screenshots before posting my review, and they also received an email in response to this review containing the text contents of DX Saber's reply to my review, as it was their information used when the purchase was made. I asked them for additional information regarding whether or not this was indeed the case/what was the exact product purchased as it shows in the email, they stopped responding. I'm updating this to reflect a 5 star review until I hear otherwise, and I conditionally apologize for the potentially false information posted originally.

UPDATE 2: Hunter was planning on contacting Paul yesterday, but apparently he fell asleep. They confirmed that they were mistaken in the information they provided to me and that "The price listed on website is just the hilt, no saber." I am also happy with the saber I purchased for myself. It just goes to show that you should always do your own homework before posting a public review online.

UPDATE 3: It has now been almost a full month and Hunter has still not received any tracking information. It's too soon to say whether this is an issue with their customer service or handling of parcels or even retaliation to the initial review. They reached out for response and was advised they'd have tracking within 24-48 hours or would schedule a refund. I'm always willing to give the benefit of the doubt until proven otherwise, but for now we're back in a holding pattern to see whether or not this package will ever actually have any proof of having been shipped.

Above and beyond communication. Delivery when promised. Great prices. Great experience all around. Gained a customer for life.

I had to call the police about this company back in 2021. They refused to give my sister her money back after months of “delays”. The only way we got the money back was when their local police knocked on their door for fraud. DO NOT PURCHASE.