Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more
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Company details
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Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.
Contact info
Unit 3A, Trident Business Centre, Amy Johnson Way, FY4 2RP, Blackpool, United Kingdom
- 01253973962
- contact@dungeonland.co.uk
- www.dungeonland.co.uk
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Replied to 100% of negative reviews
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Consistently excellent
This is consistently one of the best places to order tabletop rpgs from in the UK. Always excellent customer service, and (shocker!) they make sure to package your books so that they won't be demolished in transit. I always check here first when I'm looking to buy a roleplaying game.
Reliable Trader With Great and Varied Stock
Brilliant, well-stocked games trader. The service is always first class. Good are well-packaged and I can often find items here that I don't seem to be able to find elsewhere.
Excellent Service
The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.
Excellent selection of books
Excellent selection of books, great customer service and fantastic communication with their customers via Discord.
5 purchases, all well packaged, priced well, on time!
A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!
I purchased The Valley of Flowers from…
I purchased The Valley of Flowers from Dungeonland, and it arrived promptly and in excellent packaging. I highly recommend their service.
Having never tried Dungeonland…
Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.
Great Rpg Shop
Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.
Usual great service from Dungeonland
Usual great service from Dungeonland, arrived in perfect condition. This store is a treasure trove of TTRPG titles at competitive prices - support these hard working, independent folks!
Dungeonland - Best in the UK
Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far away!
A1 Customer servicve
customer service was second to none, from point of order to delivery was excellent and the product was well packaged and arrived in perfect condition
Genuinely the best for TTRPGs
Genuinely the best for TTRPGs. Don't use the big guys, shop local and get proper service. I still got my books super quickly, delivered carefully, pdfs in my inbox the same day, zero complaints!
Easily my favourite and most trusted…
Easily my favourite and most trusted source for TTRPGs in the UK. Absolutely phenomenal stock, fantastic and timely shipping, and unparalleled customer service and consideration. Truly go above and beyond wherever they can, and typically at a better price than elsewhere. Add the rewards system, postage options, and simple and easy supply of PDFs wherever possible, and there's really nowhere better you can go.
Best shop for price and selection.
They have the best selection for TTRPGs I have seen. I spent alot of time looking for niche books for D&D and they had all of them. They have amazing prices and a cool rewards system.
Poor customer service.
The business offers 24 hour delivery. Unfortunately due to volume of orders they were not able to fulfil this. Fair enough, everyone gets busy at this time of year - but then refused to process a refund for five days after I contacted to cancel. They spent more time arguing with me about issuing the refund than it would have taken to issue the refund which is just mindboggling. It takes moments to issue a refund and I probably would have used them again; as it is now, not a chance. I cannot recommend this shop due to this poor experience.

Reply from Dungeonland
Asked many questions and they were happy to answer
Asked many many questions and was answered with an apology because it was their busiest time (Black Friday week), was even invited to the shop for a chat to discuss which game would suit.
Ended up buying a system from them and it was swiftly dispatched and arrived in days.
Will be using again and taking a trip to visit them.
10/10 for customer service.
Speedy shipping
Great service received from Dungeonland. My first purchase with them and it was extremely good. I ordered a couple of figures on a Tuesday and they arrived by Thursday. Speedy shipping and delivery. Would purchase from them again.
Every time I’ve ordered there’s been no…
Every time I’ve ordered there’s been no issue
An amazing site
An amazing site. Great customer service. I especially like getting the free pdf with my orders
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