Duffel Reviews 4

I booked a flight through one of their partner travel portals and wasn’t automatically sent a receipt for my booking via email. When I contacted support to have them send me a receipt, it took an hour for them to understand what I was asking and then stated that they would have to do it later with no explanation as to why. They have terrible customer service through some off shore cheap company. I can’t even imagine what it would be like if I actually had an issue with my flight.

No support service.
If you are looking for an easy integration, it may look like the right choice, but there are no support going on after. There are a lot of error in their system and airline integration. No one seems to bother helping you or fixing the issues.

Its shows price higher than simple search engine results, a company full of stupids.

Very bad customer support. Late response even at emergency situations. Company does'nt provide a phone number as well.