I’m giving 5 stars because the product speaks for itself. Received my package super fast with next day air definitely worth the money. Now I will say this customer service can get some TLC I know life... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shout out to Zesira, Cyrus, BMP and Duck for the amazing help! This is my first time using DMA products and I am glad that I chose Ducks Services. Their technical support is amazing and have hel... See more
UPS decided to be annoying and delay the package a bit but it got sent out the day after i bought it. Firmware was delivered withing the day i got it and despite some minor issues i got everything run... See more
After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very qui... See more
Company replied
Company details
- Computer Accessories Store
- Computer and Accessories Store
- Computer Store
- Gaming service Provider
- Software Company
Written by the company
Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.
Contact info
United States
- admin@ducks-services.com
- www.ducks-services.com
4.6
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Duck's Services
Appreciate it Darky. Glad you got access to the update early and everything is running smoothly.
zesira helped me remote setup my whole…
zesira helped me remote setup my whole dma 10/10
2 March 2026
Unprompted review
Reply from Duck's Services
Thanks John. Zesira does a great job helping people get their setups done properly. Glad everything worked out for you.
Amazing support
Trix was very helpful and solved my problem quickly, he went above and beyond by messaging the developer for the product I was having issues with.
1 March 2026
Unprompted review
Reply from Duck's Services
Appreciate the review Toasty. Glad Trix was able to step in and even reach out to the developer to get your issue sorted.
So got the dma bundle whatever the…
So got the dma bundle whatever the fuser came in broken unworking so they made me buy something to test it some bam no fix they sent another it worked fine my dma never worked from when i got it to when they sent the new one not to mention being told to wipe my windows losing all that and having to buy new storage to store what i could just for it to not work got a new dma but when i got it closed ticket losing all that convo i needed to pay attention to. staff was nice though and had decently quick responses but nothing i got basically worked and they wanted me to go way far to send the broken one back but i would after they fixed whatever the problem was thats what i really needed
23 February 2026
Unprompted review
Reply from Duck's Services
We’re sorry to hear you felt frustrated during your setup process.
To clarify for anyone reading: when hardware arrives damaged in transit, we have to properly troubleshoot to determine whether the issue is the DMA card, the fuser, cabling, firmware, or system configuration. In your case, the original fuser was confirmed defective and we immediately sent a replacement, which resolved that portion of the issue.
DMA setups are advanced hardware configurations that require very specific system settings. A clean Windows installation is sometimes necessary when driver conflicts or prior configurations interfere. We never suggest that lightly, only when it’s required for proper functionality.
Regarding the return: when hardware is confirmed faulty, we do require it to be sent back so it can be tested and replaced through our supply chain. That’s standard procedure and protects both sides.
We’re glad you mentioned our staff was responsive and respectful. Our team genuinely works hard to get every customer running, and in this case multiple replacement components were provided to make things right.
If you’re still experiencing issues, we’re more than willing to help you finish getting everything fully operational. Reach out and we’ll make sure you’re taken care of.
The support really stood out to me
The support really stood out to me! They are so helpful and patient! Thanks Duck Services!
28 February 2026
Unprompted review
Reply from Duck's Services
Thanks Steven. Our team always tries to be patient and helpful when walking people through setup. Glad you had a good experience.
Better than the actual BSG support
Better than the actual BSG support. Thanks to the Duck Team, especially Trix!
24 February 2026
Unprompted review
Reply from Duck's Services
Appreciate that Tarnished. Always good to hear the team could provide better support than expected.
thanks chuds
Good responses from the guy who was helping me (trix), even though it is 24/7 it's response times are a bit limited, i got a response in around 12-14 min (it's really fast)
26 February 2026
Unprompted review
Reply from Duck's Services
Thanks Dave. Glad the response time was quick and that Trix was able to help you out.
The guide video and notes helped alot…
The guide video and notes helped alot and thanks to admin for helping me out
27 February 2026
Unprompted review
Reply from Duck's Services
Thank you for the kind words.
We’re glad the guide videos and written notes helped make the process smoother. We put a lot of effort into keeping everything clear and up to date so setups go as smoothly as possible.
Also appreciate the shoutout to the admin team. They work hard behind the scenes to make sure everyone gets up and running quickly.
If you ever need anything else, we’re here to help.
+rep good support from trix
26 February 2026
Unprompted review
Reply from Duck's Services
Thanks spewki. Glad you had a good experience with support.
They are amazing i never got banned for…
They are amazing i never got banned for using there cheats didn’t even need to go into my bios and there not a rat or trojuin 100% best cheating website i used. Thank you
25 February 2026
Unprompted review
Reply from Duck's Services
Appreciate the review Nikolas. Glad everything has been running well for you.
Great Support
Really fast and knowledgeable help! Fixed my flashing issue within 5 minutes.
25 February 2026
Unprompted review
Reply from Duck's Services
Thanks Alex. Glad we were able to fix the flashing issue quickly and get you back up and running.
Reply from Duck's Services
Appreciate it Christopher. Glad Trix was able to jump in and help right away.
Wait time and Attitude…
Ordered a cheaper package and sent a bit of a tip, I didn't get good communication with the order staff whatsoever and seemed like I had received attitude for asking when the product would be delivered... The "Instant Delivery" isn't instant at all. The admins and Support staff would rather listen to music and not help. 1/10 wouldn't buy from here unless you spend big bucks as they'll ignore you. Been an hour and a half and still haven't received product.
25 February 2026
Unprompted review
Reply from Duck's Services
Cameron,
We want to address this clearly.
Your order was placed using PayPal. PayPal is not advertised anywhere on our site as instant delivery. Instant delivery only applies to card and crypto payments, which are processed automatically. PayPal orders require manual review and are fulfilled after that review is completed.
Your order had been placed for approximately one hour before a PayPal dispute was opened. The moment a dispute is filed, our system automatically locks the order and we are legally and operationally unable to deliver the product. At that point, fulfillment is no longer possible until the dispute is resolved.
Regarding communication, we reviewed the interaction and did not find any disrespectful or dismissive behavior from staff. Asking about delivery time is completely fine, but opening a chargeback within an hour prevents us from resolving it normally.
If you would like this resolved, the PayPal dispute must be closed so we can proceed properly.
Duck’s Services 🦆
Trix was amazing helped me out and told…
Trix was amazing helped me out and told me what i needed to know
22 February 2026
Unprompted review
Reply from Duck's Services
Thanks incondite. Glad Trix was able to help answer everything you needed.
Zesira helped me every step of the way…
Zesira helped me every step of the way get my fuser working. 10/10 highly recommend
22 February 2026
Unprompted review
Reply from Duck's Services
Appreciate the review. Glad Zesira was able to help get your fuser working step by step.
Support 10/10
Support 10/10 75t user and dont see myself using any other provider
21 February 2026
Unprompted review
Reply from Duck's Services
Thanks Noot. Happy to hear everything has been working well with your setup.
Got a remote install package from these…
Got a remote install package from these for a tool i didnt even purchase from then them. The service was fast all done with talking me through my side of things and Trix the one that set me all up went above and beyond amazing service all round
21 February 2026
Unprompted review
Reply from Duck's Services
Really appreciate that Mono. Even if the product wasn't purchased from us we always try to help when we can. Glad Trix was able to get everything set up for you.
I bought fw for zDMA 100T
I bought fw for zDMA 100T, they're really helpfull and really fast. Thank you zesira and zero
21 February 2026
Unprompted review
Reply from Duck's Services
Thanks Aykut. Glad the team was able to help you get everything working with your 100T setup.
Extremely happy with ducks services
Extremely happy with ducks services and their products.
Products work great and their customer service/support is fantastic.
I had an issue with my product I purchased that was causing me a lot of headaches. I was troubleshooting for hours before I created a ticket in the server and Mr. Duck solved it extremely quickly with great instructions.
Now my product runs perfectly with no issues.
20 February 2026
Unprompted review
Reply from Duck's Services
Really appreciate the review Slav. Glad we were able to quickly identify the issue and get everything running correctly.
Wonderul staff member they were fast…
Wonderul staff member they were fast with the response and full filled the ticket to their fullest extent.
Staff members name was Manila
19 February 2026
Unprompted review
Reply from Duck's Services
Thanks Stoner. Glad Manila was able to help and resolve your ticket.
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