DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital Printing Service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(998)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received an excellent print

Received an excellent print: high quality paper, colour accurate and carefully packaged. It was very easy to order and arrived quickly.
Highly recommended.

4 June 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Liz, thank you for your wonderful review! We're delighted to hear you were pleased with the quality of your print and that it arrived quickly and safely.

We really appreciate your recommendation and your support!

Rated 5 out of 5 stars

Very nice and easy site to use and…

Very nice and easy site to use and upload hundreds of photos (other sites could not handle that many) quick delivery and decent quality.

2 June 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Kelly, thank you for your review! We're pleased to hear you found the website easy to use and that uploading a large number of photos was a breeze.

We appreciate your support!

Rated 5 out of 5 stars

Excellent Quality

Excellent quality of print delivered. Website is easy to use and clear on costs.

5 June 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your kind review, Melvyn. It's great to hear you are pleased with the quality of your print and found our website easy to use.

Rated 5 out of 5 stars

Outstanding Print Quality

The print far exceeded all my expectations. It was a print sized 20" x 30" and was a very special print I created, depicting the life of my Cornish grandfather as a soldier, as a POW in Saigon and back to Cornwall. I chose Fuji Velvet paper, and it was truly stunning to see it in the flesh.
The speed at which it was delivered was super fast, too.
I highly recommend this company, and I will be using this service again for my next project.

2 June 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Janet, Thank you for such a wonderful review. It sounds like this was a very special project, and we're honored that you chose us to produce it.

We're delighted to hear the Fuji Velvet paper helped bring your work to life and that the finished print exceeded your expectations. Thank you for your recommendation, and we look forward to helping with your next project!

Rated 5 out of 5 stars

I was so impressed with the price

I was so impressed with the price, quality and delivery of my photos! I was a bit skeptical because they seemed to be much cheaper than other places online but will definitely use DS colour labs again in the future

8 June 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your lovely review, Daisy! We're delighted to hear we exceeded your expectations and that you were pleased with the quality, value, and delivery of your order.

We really appreciate you giving us a try and look forward to printing for you again in the future!

Rated 5 out of 5 stars

Very professional and speedy service

The website was very easy to use. I wanted a specific size print and the DSCL could provide that! They sent my prints in a really timely fashion - I received them in 2 days! Very professional!

8 June 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your kind review! We're pleased to hear you found the website easy to use and were able to order the exact print size you needed!

Rated 5 out of 5 stars

The photos qere absoltely lovely and…

The photos qere absoltely lovely and glossy, they were securely packed so no damage would be done to them, i will keep ordering from this company i highly recommed them.

4 June 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your lovely feedback, Grace! We're delighted to hear you were pleased with your prints and that they arrived safely and in perfect condition.

We really appreciate your recommendation and look forward to helping with many more orders in the future!

Rated 5 out of 5 stars

Would use them again

I had many queries and dscl answered them all before ordering. I was able to therefore make an informed decision about when to send my film to be developed. When I did send in the film the process time and delivery were as stated and a good job done with them. The cost of printing 35mmfilm is a lot now so it was good to know it was in good hands.

31 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Davinder, thank you for your review. We're pleased we could answer your questions and help you make an informed decision before sending in your film. We appreciate your support and hope to see you again soon! 📸

Rated 5 out of 5 stars

Incredible quality photo printing

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings the images to life in a totally different way, it sounds silly but it really makes you feel like you're there again. I can't recommend DS Colour Labs highly enough. If you're taking photos on a decent camera then you really need to get your images printed properly to do them justice and this is 100% the place to go.

29 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you so much for your fantastic review Paul! It means a lot to hear that you noticed such a difference in quality and that the prints helped bring your images to life. There's nothing silly about that at all, helping people relive those moments through print is exactly what we're here for.

We really appreciate your recommendation and are delighted you chose to give us a try. We look forward to printing many more of your images in the future!

Rated 5 out of 5 stars

Perfect prints, reasonable price

Wao. Very good service, good quality prints, prices are very reasonable.

28 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for taking the time to leave a review Rena, It's great to hear that you are happy with our service!

Rated 5 out of 5 stars

Very happy customer …

Brilliant service Photo is really good quality for such a large print So happy I would not hesitate to use this company again

31 January 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Julie, Thank you for your lovely feedback! We're so pleased to hear you were happy with the quality of your large print and the service you received. We really appreciate your support and are delighted you'd choose us again in the future.

Rated 5 out of 5 stars

Easy to order

Easy to order, speedy return and good communication at each step of the process

28 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

That's what we love to hear! Thank you for your review Linda

Rated 5 out of 5 stars

Fast turnaround and excellent results.

Fast turnaround and excellent results. Considering the size of the prints and that two of them were shot on a mobile phone, I'm amazed at the quality of prints that DS provided. The user experience for ordering was really simple as well, so I'm impressed enough that I will definitely be using them again.

23 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Robert, It's great to hear you were so pleased with the results! It's good to know the quality exceeded your expectations, especially for larger prints from mobile phone images.

Thank you for taking the time to leave a review. We really appreciate your support and look forward to helping with your next order.

Rated 5 out of 5 stars

I expected average and got awesome

I expected average, and was delivered awesome!
Affordable and realistic, and great service!

22 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Rob, What a great review to receive! We're delighted we were able to exceed your expectations and that you were happy with both the quality and service.Thank you for taking the time to leave a review, and we hope to see you again soon!

Rated 5 out of 5 stars

3 Prints, amazing quality and service!!

I got 3 prints done to be framed as a Birthday gift,
The website is easy to use and the service is impeccable! I went for the below sizes and type:
7x5 Permajet Museum Heritage 310 Fill to Print (1)
A4 Hahnemühle German Etching 310gsm Fill to Print (2)

Both came out amazingly! Flawless finish, framed beautifully and came packaged with the proper acid free paper so you know the quality is right and the staff know what they are doing!

I did shop around before ordering from DS colour Labs and the value for money here is a real selling point!

I ordered later than i should have and needed to meet my deadline, I emailed the Staff and they were very quick to respond and assured me the prints would be processed and sent that day, they arrived the next day!!

Will be back for all printing in future where i need this quality, value for money and service!

5 May 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Elliot, Thank you so much for such a detailed and thoughtful review. It's wonderful to hear that you were pleased with the print quality, paper choices, packaging, and overall value for money.

We're especially glad we could help get your order out in time for your deadline. Our team always does its best to accommodate urgent requests where possible, so it's great to know everything arrived when you needed it.

Thank you for choosing DS Colour Labs. We truly appreciate your support and look forward to helping with your future printing projects.

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