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See what reviewers are saying

Rated 1 out of 5 stars

USA based scammers, they take your bitcoin and claim to have posted the parcel, proving false tracking information from a second false courier 'logisticsexpress.org' do not use

Rated 1 out of 5 stars

These guys are scammers. I just lost 1000 USD from them. Be careful out there. They will ask you for money and later insurance and start threatening you. I rather continue buying from the Swedish Phar... See more

Rated 1 out of 5 stars

I placed an order with Drugstore.com on June 23 and haven’t received it. Nor any correspondence. I wouldn’t order from them again unless they ship my order.

Rated 1 out of 5 stars

If I could give a zero I would. I spent £118.40. The amount went out but instead of the drugstore.com a company called TDS clothing was paid. No response and I have been scammed. I will happily correc... See more

Company details

  1. Furniture Store

Information provided by various external sources

Shop for prescription drugs, health & beauty, green & natural, pet products, food & gourmet, toys & games and more at drugstore.com.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

USA based scammers

USA based scammers, they take your bitcoin and claim to have posted the parcel, proving false tracking information from a second false courier 'logisticsexpress.org' do not use

19 November 2025
Unprompted review
Rated 1 out of 5 stars

In my opinion I have been scammed

If I could give a zero I would. I spent £118.40. The amount went out but instead of the drugstore.com a company called TDS clothing was paid. No response and I have been scammed. I will happily correct my review if I ever get my goods but for now I would say avoid at all costs.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Order placed over half a month ago not received.

Over two weeks ago I placed an order with Open Drug Store. I was assured that my order would go out the next day. Two days went by, and my order was not delivered. I called and was told that because of the pandemic supplies were down and they were unable to ship my order at the moment. But if I chose to upgrade, and order MORE of what I'd ordered, then they could get it shipped to me immediately. I declined, and was told it might be one to two weeks before I got my order, but no longer. Two weeks went by. No order. Called again and was told it might be another week. Oh, but if I would only upgrade my order to a greater quantity, and pay more, it could be shipped out tomorrow. Again, I declined. I want my initial order, that was promised to me, and that I already paid for, before I do any more business with these people. Now I can't even get them on the telephone, as nobody is answering it. So I can't even request a refund. They have my money, they have my order (I presume), and I have nothing. I fail to see how this could be a worse experience.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

These guys are scammers

These guys are scammers. I just lost 1000 USD from them. Be careful out there. They will ask you for money and later insurance and start threatening you. I rather continue buying from the Swedish Pharmacy versteapotek.com . The are Swedish but they do deliver to England. They ask for your prescriptions and all due processes. Not this fake people here

10 August 2021
Unprompted review
Rated 5 out of 5 stars

BEST online shopping experience

So sad it's going to be closed.
I recently shopped at another online store called SkinStore.com and experienced the worst customer service ever in my life, which makes me more appreciative of the excellent service I received from Drugstore in the past several years.

19 August 2016
Unprompted review
Rated 5 out of 5 stars

GREAT!

Easy to order, reliable, good prices, very convenient.... love it!

22 July 2016
Unprompted review
Rated 5 out of 5 stars

Makes life easier!

I love drugstore.com!!!! I honestly can't say one negative thing about them. I love the rewards, I love the quick ship, I love the easy reorder!!! I can't remember the last time I actually purchased toothpaste or qtips in real LIVE life. Thank you for making life more simple.

17 October 2015
Unprompted review
Rated 5 out of 5 stars

Exemplary service

Ever wish you didn't have to leave home to buy simple toiletries? Well, now you don't! This site sells every imaginable thing you would expect to find in a drug store and ships it right to your mailbox. I've used them for years and have always received exemplary service.

16 September 2015
Unprompted review
Rated 5 out of 5 stars

Top-Notch Customer Service

I've only have positive experiences with them, especially with their customer service team. They may not have the best prices, but once in a while they have awesome deals and sales. Great business practices, and very honest.

18 May 2015
Unprompted review
Rated 5 out of 5 stars

My favorite website for skincare products

Because I have sensitive skin, I tend to stick with the few, sometimes hard to find products I can use. I've been really grateful that drugstore.com consistently stocks these products (for example, the Avene line of moisturizers and toners), at a comparable price to other websites and ships quickly.

12 August 2014
Unprompted review

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