Driving With Steve Reviews 

247
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and ability to make the process smooth and comfortable, often highlighting specific individuals. The service is consistently described as amazing, efficient, and fast, with many people appreciating the clear communication and the ease of finding the right vehicle. Reviewers are very satisfied with the vehicles they received, noting good condition, low mileage, and features that met or exceeded their expectations. However, some customers also noted issues with customer service, including pushy behavior, lack of follow-up calls, and unprofessional communication when declining a deal. A few other people also felt that communication was unclear at times, leading to frustration regarding vehicle inspections or financing details.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting excellent customer service, great... See more

Product

Customers consistently note positive experiences with the product, often expressing love for their new... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth, easy,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more

Rated 5 out of 5 stars

I was in need of a vehicle something basic that I could get approved for. My credit was poor and I only had my older vehicle for a down payment . I checked out Driving with Steve and filled out some... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(247)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

The service was amazing they answered all my worries made it effortless and after being worried through bankcruptcy they helped me get a suv i always dreamed of and a payment in my budget i recommend these guys they will make it happen for you

15 November 2024
Unprompted review
Rated 2 out of 5 stars

Scam warning

driving with steve hooked me up with Paulette Auto in Kingston where I was sold a vehicle sight unseen. I was given the financial deal I needed but was delivered a vehicle with a bogus safety check with numerous things wrong with it including rusted wheels from some wreck and winter tires with no TPMS sensors so I had a warning on the dash at delivery. Rear wiper seized in position and front wiper blades in ribbons, no users manual to even figure out how to even adjust the time on the radio amongst other things. I spent over two thousand dollars so far to fix these issues with the dealer basically lying that every thing was all good and I would get no help from them. Proceed with extreme caution, not a reputable dealer at all

28 September 2024
Unprompted review
Rated 1 out of 5 stars

Extremely unprofessional

I sent them all my information including who I work for and how much I make and then after ignoring me for 5 days they tell me they can't find me a vehicle because I don't make enough. They could have told me that right from the start but they made me chase them around to figure this out. Apparently they were going to just ghost me.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Dealing with Nick

Dealing with Nick was like dealing with a good friend. He researched what I was looking for, came back with possibilities and did not make me feel pressured. He was not your regular pushy sales man, was not constantly bothering me. Communicated on my time, weather it was after hours or on the weekend.
I did not buy a SUV from Nick as I was given my son's SUV. But if I ever need to buy again I would definitely go to Nick with Driving with Steve. I recommend Nick at Driving with Steve. Thanks Nick for your time

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Beware of these scammers

Beware of these scammers. Sell you cars from Quebec, check your credit scores without your permission.
Inquired why they did a hard check on account,they told me I signed a contract. I did not get a contract until I inquired why they did a hardcheck. They sent me one today. Would not remove it from the credit rating which made it go down 12 pts.
Do not deal with these scammers. They are affiliated with Paulette Auto in Kingston. Just beware and don't bother with them

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Steve🫶

I can’t thank Steve and Randy enough for their exceptional service in helping us find a reliable car which will perfectly suit our needs. The entire process was seamless, and Randy guided us with every step, ensuring that we felt confident in our choice. If you’re in search of the ideal used vehicle tailored to your requirements, we highly recommend reaching out to their team. Their dedication to customer satisfaction truly sets them apart!

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Their partners lied to me and very nearly left me with no car and stranded.

They checked my credit, promised me in writing that I was pre-approved, could put zero down, no payments for two months, and payments of 300 dollars a month after that. I told them I had no money up front available for a week, and they said no problem. I needed to get to Everett from Tacoma to look at their cars but had no way out there because my current car is crap. They offered a shuttle to take my husband and I out there. I asked about insurance requirements and hidden fees because I literally have no money today. They said not to worry they could help dnd it wouldn't be a problem. The more questions I asked the more holes showed up in the whole plan. I discovered the shuttle would not bring us back if we didn't buy. My husband called to ask questions before we went out there and he was told it would be 1000 down payment required, at least 500 a month, and we would need money for the insurance. Then they said they couldn't help us at all. I am super unhappy with this whole situation. I feel lied to and misled.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The service for buying my new car was seamless. I answered the questions for what I needed upfront and I got exactly what I needed. It was quick and easy. My car was delivered to my door from four hours away from where I live right to my workplace! Thank you so much I highly recommend.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

I actually can't believe how many…

I actually can't believe how many people had a good experience.Because I thought it was completely unprofessional.I was contact Contacted by text to let me know that my car wasn't valuable enough. To do a trade like thanks so much for that. That's so professional. Never again, everyone should know this.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

At first, I was sceptical about using driving with Steve. But he made the process very easy and stress-free. I’m extremely happy with my new car thank you Steve and Chilliwack Mitsubishi!

18 September 2024
Unprompted review

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